Bartender - Casino Bar - Greensburg
3 months ago
Overview:
Function (Scope and Main Purpose of Job)
The Service Bartender is responsible and accountable for all aspects of alcoholic and non-alcoholic beverages sales and service at bar outlets throughout the casino. Ensure consistent quality of products. Prepares and serves beverages with a sense of quality and a flare unparalleled in the local market to enhance the experience of the guest during their visit with Live Casino.
Responsibilities:Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
- Responsible for setting up bars
- Responsible for handling all cash transactions.
- Responsible for all opening and closing inventories of all stock.
- Responsible to take orders from guests and servers and serving the orders accurately and in a timely manner.
- Keep area in a clean and orderly manner.
- Monitor supply levels and assess stocking needs.
- Direct and observe bar back staff
- Responsible to have knowledge of guests limitations and company policy and procedure regarding limitations.
- Ensure guests receive a favorable gaming experience.
- Consistently maintain appearance standards, as established.
- Knowledge of alcoholic beverages, liquors, wines, beers and ales; portray an ask me image with knowledge.
- Knowledge of all bar equipment, Easy Bar System, ABC laws and regulations and gaming laws; knowledge of bar operations
- Knowledge of sanitation and health department regulations for safe handling of alcohol.
- Other duties as assigned
Qualifications:
Job Requirements (skills, knowledge, and abilities)
- Ability to upsell and recommend products to guests.
- Ability to perform, addition, subtraction, multiplication and division.
- Ability to speak, read, write and understand basic instructions in English.
- Ability to make change from sales; reconcile and balance sales at the conclusion of the shift.
- Demonstrate ability to entertain bar guests within socially-appropriate standards.
- Able to effectively handle situations that may arise due to intoxication.
- Ability to communicate with all departments and other team members
Educational Requirement
- Education: A high school diploma or GED equivalent is preferred. Completion of professional bartending training desired. Mixology training a plus.
- Experience: Minimum of six (6) months to one (1) year experience as a bartender in a high volume operation.
Physical Requirements
- Ability to stand and walk for the duration of shift
- Ability to perform assigned job duties in an interruptive environment under frequent time pressures
- Ability to handle multi-tasking heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
- Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
- Ability to regularly utilize sufficient vision or other powers of observation to review documents and computer screens and organize documents and materials.
Working Conditions
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
- Due to the casino environment, frequent exposure to adult language.
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