Cage Cashier

Overview:

Function (Scope and Main Purpose of Job)

The Cage Cashier is responsible for accurate cash transactions consistent with company policies, procedures and State regulations.

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here

Specific Responsibilities and Duties

• Exchange chips for cash and Slot tickets for cash.
• Performs check cashing and counter check transactions for slot patron.
• Assists customers in completion of check cashing and front money applications.
• Responsible for chips/cash in assigned window.
• Maintain a neat and well-stocked window (Cash - Chips Supplies) for next shift.
• Responsible for processing transactions accurately and maintaining accurate reconciliations.
• When assisting the Casino Credit or above will be responsible for processing credit applications.
• Perform the required verifications in accordance with regulations for casino credit applications.?
• Will notify the Casino Credit Executive and above of any critical information on any credit reports.
• Ensures compliance with all regulatory controls of the State Gaming Agency.
• Promotes superior guest service.

Job Requirements (skills, knowledge, and abilities)

• Must be able to communicate well with the public.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.

Educational Requirements

• High School Diploma or equivalent combination of education and experience in high volume cash operations.

Physical Requirements

• 24/7 operation requiring extended hours and the ability and willingness meet the applicants schedules when needed.
• Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Must be able to work in an environment where smoking is allowed.
• Use of going up and down 31 stairs multiple times per day and elevators

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You may occasionally work in an environment where smoking is allowed.