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Collision Center Customer Service Representative

3 months ago


Albany, United States DePaula Ford Full time

DePaulaFord is seeking a full-time representative to ensure customer satisfaction in our collision repair center. Candidate mustorganized, personable, and well-spoken. Hours are Monday - Friday 8:00 am - 5:00 pm and 8am - 12pm on one Saturday per month. The starting hourly wage is $20.00 an hour. No Phone Calls Please Job DutiesInclude, but are not limited to: Schedule appointments for customers Managecalendar Coordinate rental vehicles Communicate with customers and estimators Set up and reconcile work files Greet and check in customers Process tow ins Requirements: Must have excellent communication skills (verbally and written) Professional presentation Must have customer service experience and be comfortable with a high volume of calls Excellent attendance Benefits we Offer: Health, Vision, and dental Insurance Life Insurance Weekly Pay Paid Holidays 401(k) with employer contribution Employee Discounts Vacation & Sick PTO Free Parking Employee Assistance Program Paid Training Advancement Opportunities from within #J-18808-Ljbffr