Senior Networking Engineer SL

2 weeks ago

Salt Lake City, United States Les Olson Company Full time

Les Olson Company

is one of the fastest-growing and most capable technology service providers in the West. We're looking for a

Senior Networking Engineer

to join our Managed IT team of engineers. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on

What makes Les Olson different?

Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.

We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team,

working with each employee to design a fulfilling career path that grows and evolves as they do.

"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.

We offer:

Paid Time Off

Sick Days

Paid Holidays

401k match + Pension

Full Medical, Dental & Vision + HSA

Mental health care coverage

Life Insurance

Local Volunteer Opportunities

What You Have:

8 or more years Information Technology work experience & experience in Network Engineering

Team-oriented, strong communicator

Excellent customer-facing interaction

Certification or equivalent work experience or ability to get certification within 1 year:

CompTIA Security + (or equivalent)

CompTIA Network+ (or equivalent)

VMWare VCDX-NV

CCNP (or equivalent)

AWS, Azure or Google Cloud Network Specialist

AWS, Azure or Google Cloud Architect

Certified Information Systems Security Professional (CISSP) preferred

Expert knowledge and hands-on experience troubleshooting, designing and implementing virtual networks in VMware or Hyper-V

Expert troubleshooting experience and ability to teach proper troubleshooting process and procedures (in relation to the OSI model)

Expert knowledge of:

WAN Technologies (MPLS, SD-WAN/SD-Branch, BGP),

LAN Technologies (OSPF, IS-IS, RIP, EIGRP),

Switch technology (

VLAN, Port Security, Port Aggregation, STP, VTP),

VOIP technology and QoS setting,

TCP/IP protocols,

Next-Generation Firewalls (ex: Sophos, Fortinet, SonicWall, Meraki, Cisco ASA, Palo Alto, Juniper SRX),

Wireless Networks (access points, cloud key, controllers),

VPN technology (Site-to-site and Remote Access),

Azure or AWS virtual networking environments,

LAN, WAN, VLAN, and VPN network technologies,

DNS, DHCP (both IPv4 and IPv6) and NAT,

Wireshark,

Network Security best practices,

end-point security applications (anti-virus solutions),

security applications (SIEM, IDS, IPS, EDR),

designing, reading, and documenting Network Diagrams

Beginner knowledge of SNMP management tools a plus

Beginner knowledge of Python scripting language a plus

Valid Driver's License and reliable means of transportation

What You'll Do:

Maintain essential customer managed IT network operations, including firewalls, routers, switches, access points, virtual private networks, LANs and WANs and network/ end point security tools.

Troubleshoot, design, and deploy simple and/or complex networks to suit customer needs

Troubleshoot, design, configure network hardware to ensure optimal performance and usability

Troubleshoot, design, configure and install Next-Generation Firewalls to meet user security needs

Troubleshoot, configure and install SIEM security software on customer networks

Troubleshoot, configure and install end point security software on customer networks

Document settings, configurations, design and changes in Network Diagrams for clients

Troubleshoot, design, configure and install virtual networks in VMware or Hyper-V hypervisors

Troubleshoot, design, configure, update and/or modify Azure or AWS network configurations

Troubleshoot advanced TCP/IP, DHCP, DNS protocol issues; coach lower level engineer in the proper process and procedure to quickly resolve common or uncommon issues

Use Wireshark and other troubleshooting tools to diagnose and correct complex network issues

Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective

Manage large sized projects without assistance; serve as subject matter expert

Act as a Tier 3 escalation point for the resolution of complex issues and incidents that exceed Tier 2 skills or require higher level attention

Provide on-call support as part of a scheduled rotation with other team members

Respond to incidents or service requests via phone, chat, E-mail or ticketing system.

Use expeditious resolution strategies to improve customer service, perception, and satisfaction

Exercise sound judgement and creativity to prioritize outstanding support requests or incidents

Follow incidents through to resolution and ensure timely incident response and documentation

Job Type:

Full-time, On-site (not remote or hybrid) Schedule:

Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation

Visit our website:

lesolson.com

#J-18808-Ljbffr

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