Field Network Engineer

1 week ago

Lake Forest, United States Impact Networking Full time

Impact is hiring a Field Network Engineer for our Nationally ranked Best and Brightest Workplace The Field Network Engineer (FNE) will be utilized in many different capacities to ensure client success regarding the entire scope of our Managed IT services. The FNE will be the primary technical subject matter expert for MIT clients’ technical environment. The FNE maintains client uptime and improves their computing experiences through effective monitoring, maintenance, problem identification and resolution activities, as well as further developing our company’s positive reputation with existing clients through exceptional service. The role of the Field Network Engineer is challenging and rewarding, requiring a strong and vast technical skill set, along with business acumen and interpersonal skills. The position will require several different skills, beyond what is stated here. The focus of any job at Impact is always Excellent Customer Service.

Responsibilities Pre-Sales - Produce the technical portion of the Business Transformation Assessment (BTA). The focus is on discovery and recommendation, taking data to produce strategy. This includes RMM tool configuration and deployment on the client network, physical review, documentation of the IT assets, and participation in onsite interviews. The FNE then must analyze the data collected and produce a detailed technical document that outlines the client network with our technical recommendations. - When necessary, participate in phone conferences, in person meetings, validation, and proposal meetings with the Managed IT Business Development Specialist. The emphasis is always on showing the value, capability, and professionalism of our Managed IT services. Our goal is partnering with the client on our fully managed IT program. - Scope and generate technical project plans, defining steps necessary for successful project completion and defining project milestones/timelines. - Participate in end user on-boarding meetings to help explain the Complete Care program and show clients how to interact with our Service Desk. Walk users through the Complete Care end user guide and ensure the client understands the process while emphasizing our commitment to excellent customer service.

Technical - The FNE will plan and lead the installation and configuration of recommendations made during the BTA. This requires the technical skills to implement the core networking technologies. These include Windows Server, Hyper-V, VMWare, Exchange, SharePoint, firewalls, switches, BDR solutions, PowerShell, Active Directory, Group Policy configuration, and cloud services such as Office 365, G-Suite, and Azure. - Configuration of our RMM tool to monitor and alert on all critical client network components. - Work with the Service Desk and Operations teams to plan and implement the client management and maintenance plans that include Windows and 3rd party software patching, A/V profiles and scan schedules, workstation clean up, Active Directory management, backup maintenance, and all network documentation. - Work with clients’ line of business vendors. - Identifies, documents and troubleshoots user computing issues to resolution and maintains customer satisfaction. - Identifies user problems and works within a structured problem management and resolution process to maintain customer satisfaction. - Works with other resources and vendors to deliver effective field support services. - Utilizes Impact improved technologies to deliver on-site and remote user support services. - On time documentation of issues within Impact’s ticket system.

General - Participates in ongoing training and attainment of manufacturer certifications. - Develops and maintains relationships with customers and engineers that further develop our company’s positive reputation through exceptional customer service. - Maintains relationships with vendor contacts that are beneficial to the company. - Follows a set of standards for documentation of customer network status and activities. Things We Are Looking For Computer Skills - Server Administration - Experience with Windows 2012-2022 Server - Active Directory design, management and maintenance - Microsoft Exchange, SQL, and SharePoint management - DNS, DHCP, and Remote Desktop Services - VMWare, Hyper-V and other virtualization technologies - Storage solutions: SAN, NAS, and Shared Storage

- Firewalls, switches, and other networking technologies - Cisco Meraki, HP, and other technologies - Disaster recovery solutions and backup technologies - Office 365, Azure and other cloud solutions - Mobile operating systems (IOS, Android, Windows) - RMM tools such as N-Able, Kaseya or LabTech

Excellent in-person and remote client support skills - Strong written and verbal communication skills

Certifications, Licenses, Registrations - Valid driver’s license and proof of insurance - Microsoft Fundamental and Associate certifications - Cisco Certifications

Other Skills and Abilities - Able to work independently or as part of a team - Must be prepared for on-site work with clients - Excellent technical writing ability

Valued Qualifications (not required) - 5 or more years relevant experience as a: - Network Engineer, Systems Engineer, Network Administrator, Systems Administrator, IT Administrator, NOC Engineer, IT Engineer, IT Consultant, IT Manager, Infrastructure Engineer, Windows Server Engineer, etc. - Relevant industry certifications - Experience as part of a Microsoft Partner organization - Experience working for a managed services organization

Benefits

- 20 days of PTO - 12+ paid holidays - Flexible Sick Day Policy - Paid Parental Leave - Comprehensive Health, Disability Life, Dental and Vision Plans - 401(K) discretionary match & retirement plans - Continued education reimbursement - On-going training & development opportunities

#LI-Onsite

#J-18808-Ljbffr

  • Associate Field Network Engineer

    1 week ago

    Lake Forest, United States CareerBuilder Full time

    Impact is hiring an Associate Field Network Engineer for our Nationally ranked Best and Brightest Workplace! The Associate Field Network Engineer (AFNE) will be utilized in many different capacities to ensure client onboarding and ongoing maintenance is completed on time and to Impact standards. The Associate FNE will support the MIT team in all technology...

  • Associate Field Network Engineer

    Found in: Talent US C2 - 2 weeks ago

    Lake Forest, United States Impact Networking Full time

    Description Impact is hiring an Associate Field Network Engineer for our Nationally ranked Best and Brightest Workplace! The Associate Field Network Engineer (AFNE) will be utilized in many different capacities to ensure client onboarding and ongoing maintenance is completed on time and to Impact standards. The Associate FNE will support the MIT team...

  • Network Engineer Lake Forest, IL

    1 week ago

    Lake Forest, United States CareerBuilder Full time

    Job Description Location - Lake Forest, IL Onsite- Hybrid. Need Local candidates or close to location that can come in for interview 3 Interviews 1 st Phone, 2 nd Manager video, 3 rd Onsite As a Network Engineer you will design, implement, maintain, and support Reynolds' growing network infrastructure. You will be part of an enterprise engineering team that...

  • Network Engineer

    6 days ago

    Lake City, United States Cleantech Ventures Inc Full time

    Network Engineer – 62638 Atlanta, GA 6 months ONSITE Client is seeking an experienced Network Engineer Job Position: Network Engineer Position Purpose: This Network Engineer with wireless expertise will work in our NOC and will be required to maintain a reliable, secure, and efficient wired and wireless data communications network. The ideal candidate will...

  • Network Trainer

    2 days ago

    Lake Forest, United States Dunkin Full time

    **Summary**: The Network Trainer is responsible for executing all training and development programs throughout the network, to include development and facilitation of Dunkin Donuts and/or Dunkin Donuts/Baskin **Responsibilities Include: **Team Environment**: Responsible for the execution of training activities within the network Conduct New Hire...

  • Cloud Engineer

    6 days ago

    Lake Forest, United States iBASE-t Full time

    Job DescriptionJob DescriptionAbout the Company:iBASE-t is a leading provider of digital manufacturing solutions headquartered in Lake Forest, California. Our innovative software solutions streamline complex manufacturing processes and help businesses achieve operational excellence. We are committed to delivering the highest quality products to our customers...

  • Application/Product Security Engineer

    Found in: beBee jobs US - 1 week ago

    Lake Forest, California, United States Motion Recruitment Full time

    An international medical device company is looking to bring on a Senior Product Security Engineer to join their R&D Product Security group. You'll work on surgical device products. Ideal candidates have experience working with medical devices or med-tech and have worked with HIPPA/medical device regulations or FDA approval processes. You will play a critical...

  • Platforms Engineer

    Found in: Appcast Linkedin GBL C2 - 6 days ago

    Lake Forest, United States iBase-t Full time

    About The CompanyiBASE-t is a leading provider of digital manufacturing solutions headquartered in Lake Forest, California. Our innovative software solutions streamline complex manufacturing processes and help businesses achieve operational excellence. Our team is built on core values of professionalism, excellence, teamwork, continuous improvement, customer...

  • Platforms Engineer

    1 week ago

    Lake Forest, United States iBASE-t Full time

    Job DescriptionJob DescriptionAbout the CompanyiBASE-t is a leading provider of digital manufacturing solutions headquartered in Lake Forest, California. Our innovative software solutions streamline complex manufacturing processes and help businesses achieve operational excellence. Our team is built on core values of professionalism, excellence, teamwork,...

  • Platforms Engineer

    2 days ago

    Lake Forest, United States iBASE-t Full time

    Job DescriptionJob DescriptionAbout the CompanyiBASE-t is a leading provider of digital manufacturing solutions headquartered in Lake Forest, California. Our innovative software solutions streamline complex manufacturing processes and help businesses achieve operational excellence. Our team is built on core values of professionalism, excellence, teamwork,...

  • Network Engineer

    1 week ago

    Salt Lake City, United States Les Olson Company Full time

    Job Description Job Description Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Network Engineer to join our Managed IT team of engineers. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market...

  • Application/Product Security Engineer

    Found in: beBee S US - 1 week ago

    Lake Forest, United States Motion Recruitment Full time

    An international medical device company is looking to bring on a Senior Product Security Engineer to join their R&D Product Security group. You'll work on surgical device products. Ideal candidates have experience working with medical devices or med-tech and have worked with HIPPA/medical device regulations or FDA approval processes. You will play a critical...

  • Network Engineer

    Found in: Talent US C2 - 1 week ago

    Salt Lake City, United States Les Olson Company Full time

    Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Network Engineer to join our Managed IT team of engineers. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If...

  • Senior Networking Engineer

    7 days ago

    Salt Lake City, United States Les Olson Company Full time

    Job Description Job Description Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Senior Networking Engineer to join our Managed IT team of engineers. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in...

  • Network Engineer SL

    1 week ago

    Salt Lake City, United States Les Olson Company Full time

    Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Network Engineer to join our Managed IT team of engineers. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If...

  • Field Service Technician

    1 week ago

    Lake Forest, United States CyberTrust IT Solutions Full time

    Job DescriptionJob DescriptionEmployment TypeFull-Time – In our Lake Forest, CA office We are a cloud and managed IT service provider with offices in Lake Forest, CA. We seek top-notch talent to supplement our help desk and field service team.Here is what we are looking for:Someone who embraces our company values:- Do the right thing.- Do what you say.- Be...

  • IT & Cybersecurity Consultant (Pre-sales)

    1 week ago

    Lake Forest, United States CareerBuilder Full time

    Impact is hiring a Pre-Sales IT Consultant for our Nationally ranked Best and Brightest Workplace! IT Consultants act as the IT and Cybersecurity subject matter expert for all Managed IT sales opportunities within a specific geographic region. Impact's Managed IT services proactively help businesses implement the necessary technology to stay competitive,...

  • Robotics Engineer

    1 week ago

    Lake Forest, United States CareerBuilder Full time

    Job Description Job Description Job Title: Robotics Engineer Overview: We are seeking a talented and innovative Robotics Engineer to join our team. The Robotics Engineer will be responsible for designing, developing, and implementing robotic systems to automate tasks and improve efficiency in various industries. This position offers an exciting opportunity...

  • Robotics Engineer

    1 week ago

    Lake Forest, United States Aegis Worldwide Full time

    Job DescriptionJob DescriptionJob Title: Robotics EngineerOverview: We are seeking a talented and innovative Robotics Engineer to join our team. The Robotics Engineer will be responsible for designing, developing, and implementing robotic systems to automate tasks and improve efficiency in various industries. This position offers an exciting opportunity for...

  • Robotics Engineer

    2 days ago

    Lake Forest, United States Aegis Worldwide Full time

    Job DescriptionJob DescriptionJob Title: Robotics EngineerOverview: We are seeking a talented and innovative Robotics Engineer to join our team. The Robotics Engineer will be responsible for designing, developing, and implementing robotic systems to automate tasks and improve efficiency in various industries. This position offers an exciting opportunity for...