Guest Experience Expert

2 weeks ago

Golden, United States Marriott International Inc Full time
Job Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay rate for this position is $18.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The application deadline for this position is 21 days after the date of this posting, 09/09/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Guest Experience Expert

    2 months ago

    Golden, United States Marriott Full time

    Job Number 24157737 Job Category Rooms & Guest Services Operations Location Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Guest Experience Expert>

    5 months ago

    Golden, United States Marriott Full time

    Marriott Hotels - 1717 Denver West Blvd. [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to tomorrow....

  • Guest Experience Specialist

    1 month ago

    Golden, Colorado, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott Hotels. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel meets the highest standards of quality and service.Key ResponsibilitiesProvide personalized service to guests, responding to...

  • Guest Environment Expert

    3 weeks ago

    Golden, United States Marriott International, Inc Full time

    Job Number 24177889Job Category Housekeeping & LaundryLocation Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    2 weeks ago

    Golden, United States Marriott International Inc Full time

    Job Number 24177889Job Category Housekeeping & LaundryLocation Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    2 weeks ago

    Golden, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are...

  • Guest Environment Expert

    3 weeks ago

    Golden, United States Marriott International, Inc Full time

    Job Number 24177889Job Category Housekeeping & LaundryLocation Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    2 weeks ago

    Golden, United States Marriott International Inc Full time

    Additional Information Job Number24177889 Job CategoryHousekeeping & Laundry LocationDenver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States, 80401VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made bed. Instead, we want...

  • Guest Environment Expert

    3 weeks ago

    Golden, United States Marriott International, Inc Full time

    Job Number 24177889Job Category Housekeeping & LaundryLocation Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    3 weeks ago

    Golden, United States Marriott International, Inc Full time

    Job Number 24177889Job Category Housekeeping & LaundryLocation Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    3 weeks ago

    Golden, United States Marriott International Inc Full time

    Job Number 24177889 Job Category Housekeeping & Laundry Location Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build...

  • Guest Environment Expert

    3 weeks ago

    Golden, United States Marriott International Inc Full time

    Job Number 24177889 Job Category Housekeeping & Laundry Location Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Expert

    3 weeks ago

    Golden, CO, United States Marriott International, Inc Full time

    Job Number 24177889Job Category Housekeeping & LaundryLocation Denver Marriott West, 1717 Denver West Blvd., Golden, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Environment Specialist

    2 weeks ago

    Golden, Colorado, United States Marriott International Inc Full time

    Job Title: Guest Environment ExpertAt Marriott International, we're committed to delivering exceptional guest experiences. As a Guest Environment Expert, you'll play a critical role in maintaining the cleanliness and appearance of our hotels.Key Responsibilities:Maintain the appearance and cleanliness of hotel rooms, public spaces, and other areas.Deliver...

  • Housekeeping Expert

    3 weeks ago

    Golden, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled and detail-oriented Guest Environment Expert to join our team at Marriott International, Inc. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a memorable and unique experience for our guests.As a Guest Environment Expert, you will be...

  • Housekeeping Expert

    5 days ago

    Golden, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Housekeeping Expert to join our team at Marriott International Inc. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel.Key ResponsibilitiesMaintain the cleanliness and organization of hotel rooms, public areas, and back-of-house spaces.Deliver...

  • Housekeeping and Laundry Expert

    2 weeks ago

    Golden, Colorado, United States Marriott International Inc Full time

    Job SummaryAs a Housekeeping and Laundry Expert at Marriott International, you will be responsible for maintaining the appearance and cleanliness of the hotel. This includes delivering exceptional guest experiences, ensuring a safe work environment, and upholding quality standards. You will be on your feet and moving around, taking a hands-on approach to...

  • Guest Service Ambassador

    4 weeks ago

    Golden, Colorado, United States The Eddy Taproom & Hotel Full time

    OverviewWe are seeking a highly motivated and enthusiastic Guest Service Agent to join our team at The Eddy Taproom & Hotel. As a Guest Service Agent, you will be an integral part of creating distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check-in and check-out...

  • Guest Service Ambassador

    2 weeks ago

    Golden, Colorado, United States The Eddy Taproom & Hotel Full time

    OverviewWe are seeking a highly skilled Guest Service Agent to join our team at The Eddy Taproom & Hotel. As a key member of our hospitality team, you will be responsible for creating memorable experiences for our guests, ensuring their comfort and satisfaction throughout their stay.ResponsibilitiesWelcome guests warmly and enthusiastically, anticipating...

  • Customer Experience Ambassador

    2 months ago

    Golden, Colorado, United States The Eddy Taproom & Hotel Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at The Eddy Taproom & Hotel. As a key member of our hospitality team, you will be responsible for creating memorable experiences for our guests, providing exceptional service, and promoting our hotel services and amenities.Key...