Vice President of Customer Success

3 weeks ago


Philadelphia, United States CareerBuilder Full time

Vice President of Customer Success

About the Company
Innovative vacation rental revenue management software with a dynamic pricing solution
Industry
Computer Software
Type
Privately Held, VC-backed
Founded
2013
Employees
51-200
Funding
$26-$50 million
Categories
Big Data
Machine Learning
Real Estate
SaaS
Software
Travel
Vacation Rental
Information Technology & Services
Online Travel
Services
Sharing Economy
Vacation Rentals

Specialties
vacation rentals
revenue management
short-term rentals
dynamic pricing
and airbnb pricing tool

About the Role
The Vice President of Customer Success will be responsible for leading the customer success division, spearheading strategic initiatives, as well as maximizing cross-selling and upselling opportunities.
Hiring Manager Title
Chief Executive Officer (CEO)
Travel Percent
Less than 10%
Functions
Operations
Account Management/Optimization

Known Requirements
Experience in a B2B software environment required
Deep understanding of customer success best practices required
Strong background optimizing upsell and cross-sell opportunities required
Proven history or driving decisions across the business required

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