Customer Service Representative

4 weeks ago


Scottsdale, United States Angela Scribe Full time
Job Title: Customer Service Representative

Location: Scottsdale, AZ

Job Type: Full-time
Job Summary

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive experience with our company. The ideal candidate has excellent communication skills, a patient and empathetic approach, and a commitment to providing exceptional service.
Key Responsibilities
  • Customer Interaction: Respond promptly to customer inquiries via phone, email, or chat, addressing questions and resolving issues in a friendly and professional manner.
  • Problem-Solving: Identify and resolve customer issues by gathering information, evaluating solutions, and ensuring effective resolution. Escalate complex issues to the appropriate departments as needed.
  • Order Processing: Assist customers with order placements, returns, exchanges, and tracking information.
  • Record-Keeping: Accurately document customer interactions, feedback, and inquiries for quality assurance and continuous improvement.
  • Team Collaboration: Work closely with other team members to address customer needs and ensure a consistent, high-quality customer experience.
Qualifications
  • Communication Skills: Strong verbal and written communication skills; able to convey information clearly and effectively.
  • Problem-Solving Skills: Ability to handle challenging situations calmly and effectively, finding appropriate solutions.
  • Technical Skills: Familiarity with customer service software, basic computer skills, and the ability to quickly learn new systems.
  • Interpersonal Skills: Empathetic and patient, with a strong commitment to helping customers.
  • Time Management: Ability to manage multiple tasks efficiently and prioritize workloads.


  • Scottsdale, Arizona, United States Pool Service Company Full time

    Customer Service Representative Job DescriptionAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales center, you will be responsible for empowering our customers to build, manage, and grow successful landscape businesses.Key Responsibilities:Eagerly greet and...


  • Scottsdale, Arizona, United States FooteWork Auto License & Title Service Full time

    About UsFooteWork Auto License & Title Service is a leading provider of motor vehicle services, established in 1998. Our mission is to deliver exceptional customer experiences through our team of dedicated professionals.Job OverviewWe are currently seeking a qualified Customer Service Representative/Title Clerk to join our team at our Scottsdale location. As...


  • Scottsdale, United States National Veterinary Associates Full time

    Join a veterinary team who shares your passion for providing personalized client service and patient care! Pinnacle Peak Animal Hospital is seeking an experienced Client Service Representative to join our team. We are a team of professionals who succ Customer Service Representative, Customer Service, Client Service, Representative, Retail


  • Scottsdale, Arizona, United States Angela Scribe Full time

    Job Title : Customer Service RepresentativeJob Summary :At Angela Scribe, we are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a Customer Service Representative, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing information about our...


  • Scottsdale, Arizona, United States Robert Ratkovich Ins Agy Inc Farmers Insurance Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Robert Ratkovich Ins Agy Inc Farmers Insurance. As a Customer Service Representative, you will be the main point of contact for customer service, answering phone calls, handling policy changes, and taking payments.Our ideal candidate will have excellent written and oral...


  • Scottsdale, Arizona, United States Denis Zdrale Agency Full time

    Job SummaryThe Customer Service Representative at Denis Zdrale Agency provides exceptional customer experiences for potential and existing customers. This role involves identifying opportunities to cross-sell and coordinating with sales specialists for follow-up. The representative assists the agency owner in attaining agency service...


  • Scottsdale, United States Staff My Agency Full time

    Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer...


  • Scottsdale, United States Staff My Agency Full time

    Job description: Customer Service & Sales Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer...


  • Scottsdale, United States Circle K Full time

    Circle K - 10200 N Scottsdale Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...


  • Scottsdale, United States Circle K Full time

    Circle K - 10050 E Mountain View Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...


  • Scottsdale, Arizona, United States Open Network Exchange Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Open Network Exchange. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and building strong relationships.Key...


  • Scottsdale, United States SpeedPro Full time

    Benefits: Competitive salary Training & development CUSTOMER SERVICE REPRESENTATIVE This person will work closely with the General Manager and team members to deliver exceptional client service. The primary job of the Customer Service Representative (CSR) is to interact with current and prospective clients in a manner that provides a positive customer...


  • Scottsdale, United States Axon Enterprise Inc Full time

    You will provide world class customer service to Axon customers through multiple communication channels which may include, but are not limited to, email, phone, web chat and community forums. You will be in a customer focused environment and responsi Customer Service Representative, Customer Service, Representative, Technology, Retail, Benefits


  • Scottsdale, Arizona, United States Malibu Events Promotions Full time

    Customer Service Assistant RoleWe are seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Malibu Events Promotions. In this role, you will be responsible for providing exceptional customer service to our clients across the US.Key Responsibilities:Assist customers with inquiries via phone, email, or in-personSupport...


  • Scottsdale, Arizona, United States Matt Funicello - State Farm Agent Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services...


  • Scottsdale, Arizona, United States Brandon Mueller - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Brandon Mueller - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the...


  • Scottsdale, Arizona, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering customer inquiries, and promoting our products to meet and exceed sales goals.Key Responsibilities:Provide...


  • Scottsdale, Arizona, United States CNA National Warranty Career Full time

    Job SummaryAs a Customer Service Representative at CNA National Warranty Career, you will be responsible for providing exceptional customer service to internal and external customers through phone and other communication channels. Your primary goal will be to resolve customer inquiries and issues in a professional, courteous, and ethical manner.Key...


  • Scottsdale, Arizona, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Fry's Food Stores. As a key member of our front office team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and promoting a positive attitude among associates.Key...


  • Scottsdale, Arizona, United States FooteWork Auto License & Title Service Full time

    Welcome to FooteWork Auto License & Title Service We are a fast-growing company that makes motor vehicle work Fast and Friendly. We are looking for team-oriented, friendly people interested in learning valuable technical skills and providing exceptional customer service. As a CSR/Title Clerk, you will be responsible for providing top-notch customer service...