Customer Service Representative

2 weeks ago


Santa Monica, United States Compu-Vision Consulting Full time
Customer Service Representative
Location: 10920 Wilshire Blvd., Suite 1600, Los Angeles, CA 90024
Duration:8 weeks with possible extension
REQUIRED EXP: Epic, Patient Overpayment review/Refund, Self-Pay Collections

Job Duties:
  • Retrieves and review documentation, refund correspondence, contacts payer to discuss (if necessary) refunds requests, corrects misapplied transactions and process refunds.
  • Reviews Daily credit balance report, process Insurance refunds, retrieves EOR and validates the appropriate contract terms used, applies appropriate adjustment or transactions necessary to process refund or resolve credit.
  • Prepares and submits refund disputes letters to payers timely.
  • Summarizes and documents account expected reimbursement and all payment and adjustments transactions clearly and accurately.
  • Documents all activity taken to an account in the (HIS) Hospital Information System (Epic).
  • Writes clear, concise and grammatically account notes in Hospital Information System (Epic).

Required Experience:
  • Epic experience
  • Patient Overpayment review/Refund
  • Self-Pay Collections experience


  • Santa Monica, California, United States Domino's Pizza LLC Full time

    About Us: Domino's Pizza LLC is a leading pizza delivery company that values customer satisfaction and team collaboration.Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving...


  • Santa Monica, United States AlphaGraphics Full time

    BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life...


  • Santa Monica, United States Caliber Collision Centers Full time

    Service Center Santa Monica JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...


  • Santa Monica, United States Caliber Collision Centers Full time

    Service Center Santa Monica JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...


  • Santa Monica, California, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled Patient Services Representative to join our team at Providence Saint John's Health Center. As a key member of our patient access team, you will play a critical role in ensuring timely and accurate reimbursement for patient accounts.Key ResponsibilitiesObtain complex demographic, insurance, and medical information...


  • Santa Monica, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load...


  • Santa Monica, United States Autonomy Full time

    **Customer Service Support Representative** Santa Monica, California / Servicing Operations / **Overview** Headquartered in Santa Monica, California. At AUTONOMY, we are driven by a single-minded and unwavering mission: to be a revolutionary disruptor in the auto finance marketplace and provide (CAAS) Car as a Service. Leveraging our unique subscription...


  • Santa Monica, California, United States Pottery Barn Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer Service:...


  • Santa Monica, California, United States LAcarGUY Full time

    Join a dynamic team at LAcarGUY as we seek a Customer Service Representative for our Service Business Development Center. Key Responsibilities The Customer Service Representative serves as the vital communication bridge between our clients and the automotive dealership. We are in search of individuals who are passionate about customer interaction and can...


  • Santa Monica, United States Destination Pet, LLC Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! Pet care is a journey. Welcome to your destination! We are...


  • Santa Monica, United States Destination Pet, LLC Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us! Pet care is a journey. Welcome to your destination! We are...


  • Santa Monica, California, United States Atlantic Aviation Full time

    Job Description**About the Role**This Front Desk Customer Service Representative position with Atlantic Aviation is an exciting opportunity to join a dynamic team in the aviation industry. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support.Key Responsibilities:Provide professional service and...


  • Santa Monica, United States ABC Imaging Full time

    **Customer Service Representative - Print Industry** * Los Angeles, CA * Full-Time * Customer Service Representative - Print Industry **Job Description** The environment is very fast-paced and deadline oriented. Ability to work independently as well as part of a team is key: - Routinely check for incoming jobs from email, incoming bin, fax machine and...


  • Santa Barbara, United States Johnson Service Group Full time $20

    Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative for a Retail Bank in Santa Barbara, CA.Monday- Friday- On-Site, 8:00 A.M. to 5:00 P.M.Hourly: $20.00 per hour In this role, you will independently perform basic to moderately complex banking transactions. Actively assist customers with transactions and...


  • Santa Barbara, United States Johnson Service Group Full time $20

    Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative for a Retail Bank in Santa Barbara, CA.Monday- Friday, 8:00 A.m. to 5:00 P.M. - On-SiteHourly: $20.00 per hourIn this role, you will independently perform basic to moderately complex banking transactions. Actively assist customers with transactions and...


  • Santa Barbara, United States Johnson Service Group Full time $20

    Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative (Bank Teller) for a Retail Bank in Santa Barbara, CA.Great opportunity for a candidate to be trained and learn the banking industry!Monday- Friday- 8:00 A.M. to 5:00 P.M. On-SiteHourly: $20.00 per hourTemp to hire opportunity.In this role, you will...


  • Santa Monica, United States Compu-Vision Consulting Full time

    Customer Service Representative Location: 10920 Wilshire Blvd., Suite 1600, Los Angeles, CA 90024 Duration:8 weeks with possible extension REQUIRED EXP: Epic, Patient Overpayment review/Refund, Self-Pay CollectionsJob Duties: Retrieves and review documentation, refund correspondence, contacts payer to discuss (if necessary) refunds requests, corrects...


  • Santa Barbara, California, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is seeking a highly skilled Customer Service Representative to join our team in a Retail Banking environment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Perform routine banking transactions and work directly with...


  • Santa Monica, California, United States Thrifty Payless, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Associate. As a Service Associate, you will play a critical role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide excellent customer service by...


  • Santa Monica, California, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Engage...