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F&B Director

3 months ago

Orlando, United States Sandpiper Bay Resort Full time

Description Job Type Full-time PORT ST LUCIE, FL•F&B Description

Position Summary: The director of Food and Beverage is theleader of the property’s food and beverage operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage operation meets the brand’s target customer needs, ensures associate satisfaction, and focuses on growing revenues and maximizing the financial performance department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet the needs and expectations of the brand’s target customer, property associates andprovidesa return on investmentto the owner of Sandpiper Bay Resort. Key Responsibilities: Leadership and Staff Management Utilizes interpersonal and communication skills to lead, influence,andencourage others;advocates sound financial/businessdecision making;demonstrateshonesty/integrity; leads byexample. Encourages and buildsmutual trust,respect, and cooperationamong team members. Achievesand exceeds goals includingperformance goals,budget goals,teamgoals,etc. Serves as a rolemodel to demonstrate appropriate behaviors. Ensures that regular,on-going communicationoccurs in all areasof foodandbeverage Operational Excellence Finalize the SOPs for all the bars and beverage venues. Prepare bar opening and closing checklist. Implement inventory management software. BEVAGER. POS software in coordination with IT team. Prepare the final OS&E list for opening Menu Development Source alcohol vendors andfinalizethe contracts with them. Draft the wine list and beveragelists (Including Non package items) for restaurants and banqueting. Prepare menu item description for the cocktail list, health bar list Collaborate with chefs and suppliers to craft innovative and appealing drink menus, considering seasonal availability and guest preferences. Ensure the bar team is well-versed in the current menu, able to make recommendations, and upsell whenappropriate. Guest Experience Address and resolve guest complaints promptly and professionally, ensuring guest satisfaction. Engage with guests,gatheringfeedback andmakingnecessary adjustments to enhance their experience. Promote the resort's overall experience by partnering with other departments to createspecial events, themed nights, or promotions. Financial Management Establish costing strategies for each item listedinthe menu. Set budgets andmonitorexpenses, ensuring profitability whilemaintainingthe highest service standards. Analyze sales figures,identifytrends, and implement strategies to boost revenue. Ensureaccurateandtimelyreporting of all financial figures and operations metrics. Vendor and Supplier Relations Continuously assess beverage offerings, promoting best-sellers and phasing out underperformers. Ensuretimelydelivery of supplies, addressing any discrepancies or issues with suppliers directly. Stay updated on industry trends, sourcing new products or equipment that may enhance the bar experience. Compliance Adhere to local, state, and federal regulations concerning alcohol service and health standards. Ensure all staff are trained and compliant with responsible alcohol service standards. Maintain all necessary licenses and permits, ensuringtimelyrenewals. Requirements Qualifications: Minimum of 5 years’ experience in a management role, preferably in a resort or upscale hotel setting. Must be proficient in using computers as well as Microsoft Office Suite. Demonstrated leadership abilities with a focus on staff development and team building. Proficiencyin budgeting, financial reporting, and inventory management. Strong interpersonal and communication skills. Knowledge of the latest trends in the beverage industry. Certification in responsible alcohol service (e.g., TIPS,ServSafeAlcohol) is preferred. Flexibility to work varied shifts, including nights, weekends, and holidays.

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