Call Center Services Agent I
1 month ago
Job Description: To assist members and potential members with their telephone requests, explains services, responds to problems, offers additional products and services, and directs calls to the appropriate area.
Essential Functions & Responsibilities:
- Assists members and potential members with inquiries by providing accurate, courteous, timely and professional phone service.
- Answers questions about products and services and processes member transactions with zero errors.
- Directs calls to the appropriate area. Directs escalated issues to the next level of authority.
- Demonstrates and identifies opportunities for needed products and services to members by utilizing skills that drive positive customer service results.
- Maintains security and compliance for member confidentiality.
- Interacts with others in a team oriented environment and consistently meets performance expectations.
Education: A high school diploma or GED.
Other skills required:
- Excellent written and verbal communication skills required.
- Must be detail oriented with excellent organizational skills.
- Must possess mathematical ability to preform very basic math skills.
- Must have the ability to multi-task.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Guest Services Agent
4 weeks ago
Ridge, United States Marriott Vacations Worldwide Full timeHourly Rate: $19.45 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and...
-
Customer Service Representative
1 month ago
Oak Ridge, Tennessee, United States Sage Kohler - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.Key ResponsibilitiesEstablish and maintain...
-
Customer Service Representative
1 month ago
Oak Grove, Kentucky, United States Advanced Call Center Technologies Full timeJob SummaryAdvanced Call Center Technologies is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers through inbound calls, emails, and other communication channels.Key Responsibilities:Respond to customer...
-
Insurance and Financial Services Representative
4 weeks ago
Oak Ridge, Tennessee, United States Justin Robinson - State Farm Agent Full timeOur TeamWe are a passionate team at Justin Robinson - State Farm Agent, dedicated to making a difference in the lives of others and bettering our community.Our MissionWe help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.About the RoleThis is a unique opportunity to work with a State Farm independent...
-
Call Center Coordinator
6 months ago
Basking Ridge, United States RMA Network Full timeRMA is seeking a full-time Call Center Coordinator to join our growing team in Basking Ridge, NJ. This position assists in managing a high volume of inbound calls/portal inquiries in a timely manner.Responsibilities:Manage high volume of inbound calls/portal inquiries in a timely manner. Answer client inquiries by clarifying desired information; researching,...
-
Customer Support Specialist
1 month ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: *Level I * - $20.00 - $23.66 per hour *Level II * - $22.00 - $25.59 per hour *Senior * - $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take...
-
Customer Support Specialist
4 months ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range: Level I- $20.00 - $23.66 per hour Level II- $22.00 - $25.59 per hour Senior- $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to...
-
Customer Service Representative
6 months ago
Oak Forest, United States Brian Robinson - State Farm Agent Full timePosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Experience with State Farm systems is a...
-
Customer Service Representative
4 weeks ago
Park Ridge, Illinois, United States Chris Collins - State Farm Agent Full timeJob DescriptionAre you a customer-focused individual looking for a career in insurance and financial services? As a State Farm Agent Team Member, you will have the opportunity to work with a dynamic team and provide exceptional service to our customers.ResponsibilitiesEstablish and maintain strong customer relationships through regular follow-up and...
-
Customer Support Specialist
2 months ago
Oak Harbor, United States Heritage Bank Full timeBase Salary Range:Level I - $20.00 - $23.66 per hour Level II - $22.00 - $25.59 per hour Senior - $23.00 - $27.25 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. At Heritage Bank, we work hard, but also know how important it is to take time off to stay...
-
Call Center Dispatcher
2 weeks ago
Wheat Ridge, United States Blue Sky Plumbing Heating Cooling and Electrical Full timeJob Title: Call Center Dispatcher Company Description: Blue Sky is a 4th generation family-owned business that believes our company is only as strong as our reputation. We believe our greatest strength is our team members and caring for them the same as family is what separates us from the competition. This guiding principle has earned trust inside and...
-
Call Center Dispatcher
2 weeks ago
Wheat Ridge, United States Blue Sky Plumbing Heating Cooling and Electrical Full timeJob Title: Call Center Dispatcher Company Description: Blue Sky is a 4th generation family-owned business that believes our company is only as strong as our reputation. We believe our greatest strength is our team members and caring for them the same as family is what separates us from the competition. This guiding principle has earned trust inside and...
-
Customer Service Representative
1 month ago
Park Ridge, Illinois, United States Hector Fabregas - State Farm Agent Full timeJob DescriptionAs a Customer Service Representative for Hector Fabregas - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to establish trust and provide exceptional customer service, ensuring that our clients receive the best possible experience.Key...
-
I&C Engineer
4 weeks ago
Oak Ridge, United States City-State LLC Full timeJob DescriptionJob DescriptionCity-State, LLC is currently recruiting for a I&C Engineer for the Oak Ridge National Laboratory (ORNL) in Oak Ridge, TN.Responsibilities:Work with I&C and mechanical engineers, designers and analysts on development of detailed design.Check and back-check drawings and documents produced by designers or other engineers.Support...
-
Call Center Placement Consultant
6 months ago
Royal Oak, United States Career Now Brands LLC Full timeNOTE: This position is within our sister company, DJV. This is also not a Customer Service position. We are seeking a Call Center Placement Consultant who will be required to make outbound calls (200+) per day to our network of driver candidates and potential students (warm leads) who are looking for new opportunities and educational programs. You will also...
-
Insurance and Financial Services Professional
4 weeks ago
Oak Brook, Illinois, United States Bill Hepburn - State Farm Agent Full timePosition OverviewAre you looking for a challenging and rewarding career opportunity in the insurance and financial services industry? If so, consider joining the team at Bill Hepburn - State Farm Agent. As a member of our agency team, you will have the opportunity to gain valuable experience and develop the skills necessary to succeed in this...
-
Customer Service Ambassador
4 weeks ago
Ridge, New York, United States Joseph Mercado - State Farm Agent Full timeJob OverviewAs a Customer Service Representative at Joseph Mercado - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries,...
-
Customer Relationship Specialist
4 weeks ago
High Ridge, Missouri, United States Kirk Menard - State Farm Agent Full timePosition OverviewAs a State Farm Insurance Agent located in High Ridge, MO, we are seeking a career-oriented professional to join our team. As a State Farm team member for Kirk Menard - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...
-
Insurance Staff Position
6 months ago
Oak Harbor, United States Natalia Talo - State Farm Agent Full timePosition OverviewState Farm Insurance Agent located in Oak Harbor, WA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Natalia Talo - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...
-
Account Manager
1 month ago
Park Ridge, United States Chris Collins - State Farm Agent Full timeBenefits: Salary PLUS Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As Account Manager - State Farm Agent Team Member for Chris Collins - State Farm Agent, you are vital to...