Customer Service Advisor

2 months ago

Lombard, United States Valvoline Instant Oil Change Full time
Geared for the Driven

At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.

Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.

What you??ll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.
  • Deliver a positive first impression to each guest with a warm, friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge
How you'll succeed
  • Have effective interpersonal, oral communication skills
  • You enjoy interacting with people face-to-face
  • You are friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • You can occasionally lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Can stand for extended periods of time and climb stairs
Benefits include:
  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid biweekly
  • Company provided uniforms and tools
  • We promote from within - a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*
*Terms and conditions apply, and benefits may differ depending on location

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

  • Service Excellence Advisor

    4 weeks ago

    Lombard, Illinois, United States Valvoline Full time

    Role OverviewAs a Customer Service Advisor at Valvoline, you will play a crucial role in shaping the customer experience. Your interactions will be pivotal in creating lasting impressions and fostering customer loyalty.Key ResponsibilitiesEngage with customers to understand their needs and provide tailored solutions.Utilize your expertise in our products and...

  • Customer Service Representative

    2 weeks ago

    Lombard, Illinois, United States Service Logic Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Logic. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide responsive...

  • Customer Service Representative

    4 months ago

    Lombard, United States Service Logic Full time

    ** Midwest Mechanical Group Inc.** ** Customer Service Representative** Lombard, IL 60148 **Primary Role:** To provide exceptional customer service by meeting customer needs and service/maintenance commitments through the coordination of manpower, tools, and equipment. To provide exceptional customer service to internal customers through document...

  • Customer Service Representative

    2 weeks ago

    Lombard, Illinois, United States Service King Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative at Service King. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring a seamless repair experience for our customers.Key ResponsibilitiesReview and explain the...

  • Customer Service Representative

    2 weeks ago

    Lombard, Illinois, United States Service Logic Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Service Logic. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Provide responsive customer...

  • Customer Service Representative

    3 weeks ago

    Lombard, Illinois, United States Valvoline Full time

    About the Role:As a Customer Service Advisor at Valvoline, you will be responsible for delivering exceptional customer experiences and building lasting relationships with our clients.Key Responsibilities:Create a positive and welcoming atmosphere for our customers, ensuring they feel valued and respected.Present and explain our products and services in a...

  • Customer Service Representative

    3 weeks ago

    Lombard, Illinois, United States Health Care Service Corporation Full time

    About the RoleAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a highly skilled Customer Service Representative to join our team.Job SummaryUnder supervision, this position is responsible for working with customers to resolve their...

  • Financial Advisor

    1 week ago

    Lombard, United States Forum Financial Management, LP Full time

    Forum Financial Management, LPForum Financial Management, LP is a rapidly growing Registered Investment Advisory Firm (RIA) that has over 7 billion AUM. Forum was founded in 2005, became an independent RIA in 2009, and has grown by greater than 25% annualized over the last 10 years. At Forum, we use a highly diversified investment strategy derived from...

  • Financial Advisor

    1 week ago

    Lombard, United States Forum Financial Management, LP Full time

    Forum Financial Management, LPWWW.FORUMFINANCIAL.COMForum Financial Management, LP is a rapidly growing Registered Investment Advisory Firm (RIA) that has over 7 billion AUM. Forum was founded in 2005, became an independent RIA in 2009, and has grown by greater than 25% annualized over the last 10 years. At Forum, we use a highly diversified investment...

  • Retail Customer Advisor

    4 weeks ago

    Lombard, Illinois, United States free-classifieds-usa Full time

    Retail Sales AssociateCompensation: $15.00 per hourOverviewThis role involves engaging with customers both in-person and over the phone to meet their needs effectively. Utilize your communication abilities to clarify warranty options, coordinate time commitments between technicians and customers, manage checkout processes, and promote various products and...

  • Entrepreneurial Financial Advisor

    4 weeks ago

    Lombard, United States Forum Financial Management Full time

    Job DescriptionJob DescriptionForum Financial Management, LPWWW.FORUMFINANCIAL.COMForum Financial Management, LP is a rapidly growing Registered Investment Advisory Firm (RIA) that has over 7 billion AUM.  Forum was founded in 2005, became an independent RIA in 2009, and has grown by greater than 25% annualized over the last 10 years. At Forum, we use a...

  • Customer Support Representative

    1 month ago

    Lombard, Illinois, United States Valvoline Full time

    Role OverviewAs a Customer Service Advisor at Valvoline, you will play a pivotal role in shaping the customer experience. Your primary responsibility will be to ensure that every interaction leaves a positive and lasting impression.Key ResponsibilitiesEngage with customers to understand their needs and provide tailored solutions.Utilize your expertise in our...

  • Customer Experience Representative

    3 days ago

    Lombard, Illinois, United States Service King Full time

    Job Title: Customer Experience RepresentativeAt Service King, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.Key Responsibilities:Review with customers and...

  • Customer Support Coordinator

    4 weeks ago

    Lombard, Illinois, United States Service Logic Full time

    Service LogicCustomer Service RepresentativePrimary Responsibilities: The primary objective of this role is to deliver outstanding customer service by addressing client needs and fulfilling service commitments through effective coordination of personnel, tools, and resources. This position also involves providing exceptional support to internal stakeholders...

  • Financial Advisor

    5 days ago

    Lombard, Illinois, United States Forum Financial Management, LP Full time

    Join Our Team as a Financial AdvisorForum Financial Management, LP is a rapidly growing Registered Investment Advisory Firm (RIA) that has over 7 billion AUM. Our firm was founded in 2005, became an independent RIA in 2009, and has grown by greater than 25% annualized over the last 10 years.Our ApproachWe use a highly diversified investment strategy derived...

  • Customer Service Rep

    2 months ago

    Lombard, United States Griffith Laboratories Full time

    JOB OPPORTUNITY Title: Customer Service Representative Location: Hybrid (2 days Lombard, 3 days WFH) Reports to: Customer Service Manager Purpose: The Customer Service Representative (CSR) has the responsibility of interfacing directly with all external and internal Custom Culinary customers regarding order placement and status, changes, and any potential...

  • Service Coordination Representative

    1 month ago

    Lombard, Illinois, United States Service Logic Full time

    Service LogicCustomer Service RepresentativePrimary Responsibilities: The primary objective of this role is to deliver outstanding customer service by addressing client needs and fulfilling service commitments through effective coordination of personnel, tools, and resources. This position also involves assisting internal stakeholders with document...

  • Customer Service Representative

    3 weeks ago

    Lombard, Illinois, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kroger. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide prompt...

  • Customer Service Representative

    2 weeks ago

    Lombard, Illinois, United States Old Second Full time

    Customer Care Representative IIAt Old Second National Bank, we're committed to delivering exceptional customer service and building long-lasting relationships with our customers. As a Customer Care Representative II, you'll play a vital role in ensuring that our customers receive the highest level of service and support.Key Responsibilities:Respond to...

  • Customer Service Representative

    1 week ago

    Lombard, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and maintaining a safe and clean store environment.Key Responsibilities:Provide excellent customer...