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Retail Customer Advisor
2 months ago
Retail Sales Associate
Compensation: $15.00 per hour
Overview
This role involves engaging with customers both in-person and over the phone to meet their needs effectively. Utilize your communication abilities to clarify warranty options, coordinate time commitments between technicians and customers, manage checkout processes, and promote various products and services.
Key Responsibilities
- Enhancing customer satisfaction and loyalty
- Merchandising, advertising, and promoting products and services
- Providing energetic and responsive service to every customer, whether in-store or on the phone
- Demonstrating a strong desire to excel in a retail setting
- Exhibiting motivation as a sales professional
Minimum Qualifications
Required:
- High School Diploma or equivalent
- A minimum of 2 years of experience in consumer retail sales
- Ability to communicate effectively with customers regarding sales and complaints to foster retention and loyalty
- Problem-solving skills related to customer issues
- A valid driver's license and the ability to operate both customer and company vehicles
- Completion and maintenance of all required training courses and modules for this position
Preferred:
- Associate degree or equivalent
About Us
We are a leading retail organization with a strong presence across North America, employing a diverse team dedicated to serving a wide range of customers. Our commitment to diversity is one of our core strengths.