eDiscovery Project Manager

2 weeks ago

Leawood, United States UnitedLex Full time

UnitedLex is seeking an experienced eDiscovery Project Manager to support our litigation and corporate client engagements throughout the US. This PM will be responsible for successfully delivering end-to-end client services in a fast-paced, secure environment.

This is a remote position, and we welcome applicants from throughout the United States. See "About Us" for more information about our corporate philosophy, perks, and benefits

Role Expectations

  • Lead and support all project management activities as part of a dedicated team supporting a top tiered law firm, successfully delivering end-to-end client services in a fast-paced environment.
  • Intelligently discuss and consult with case teams regarding collections, data processing, data hosting, review services, and productions. Coordinates calls with appropriate experts as needed, including collections teams, document review managers, consultants, etc. Drives revenue by introducing services and teams to solve critical client needs.
  • Facilitates client and counsel calls with confidence to instill trust in UnitedLex processes, recommendations, and deliverables. Proactively contacts case team to best serve client needs and to develop relationships for future work. Provides transparent and consistent communication regarding the status of each case to include scope changes, cost changes, delays, risks, and more.
  • Responds to email within 30 minutes during business outs and within 1 hour outside of reasonable business hours.
  • Maintains constant awareness of the activity on assigned cases and proactively prepares other teams for incoming work.
  • Partners with the Document Review Manager to provide consolidated, consistent budgeting and reporting. Ensures communication is collaborative and is oriented towards the client needs, not internal team.
  • Prepares a project intake document and runs intake call with a case team, including but not limited to the explicit determination of timeline, budget, case team members, production, and review requirements.
  • Maintains the project tracker in a state that reflects the current status of the processing work, hosted database, and overall project. Maintains the KM, if applicable, for all current and historical matters.
  • Performs production anomaly checks of documents to be produced, including but not limited to, conflict coding, redactions, privilege, and family breaks. Completes final production deliverable QC and ensures that at least two levels of QC have been performed and documented.
  • Analyzes active cases, works with Program Director (PD) and other Project Managers to assign a back-up during an absence, and communicates coverage plans to client prior to leaving the office.
  • Mentors and develops APMs. Delegates tasks to APMs and oversees work.
  • Fosters positive working relationships with other teams and departments to collaboratively serve clients.
  • Performs quality check and approves invoices in a timely manner during each billing cycle.
  • 1500 project hour and 1100 chargeable hour per year expectation.

Qualifications

  • 3+ years of Litigation Support Project Management experience, leading eDiscovery projects and administering related technologies.
  • Conceptual understanding of options available in processing software and the ability to communicate those options to clients.
  • Relativity Administrator proficiency or RCA preferred.
  • Project Management Institute PMP Certification or equivalent degree preferred.
  • Exceptional and proactive written, electronic, and verbal communication skills.
  • Exceptional client expectation management and relationship building skills.
  • Appropriate delegation of tasks and follow-through until task is complete.
  • Understanding of project management methodology set forth by the Project Management Institute (PMI).
  • Proven demonstration of team focus where communication, Solutions, and good relationships are fostered.

About Us

UnitedLex was founded with a mission to push the boundaries of innovation, and we commit to support our teams, communities, and clients. True to these goals, we overwhelmingly hire with a "Remote First" philosophy, maintaining the infrastructure to foster the success of remote employees no matter their location.

UnitedLex believes in a healthy work-life balance and is committed to creating a flexible, results-based environment. In addition to our core benefits (medical, dental, and vision), we offer generous time off policies, 401(k) options including company match, paid parental leave, company-paid short- and long-term disability, company-paid life insurance, as well as an EAP plan that covers employees and household members. Our suite of employee-friendly benefits is evolving annually to meet the needs of our flexible workforce.

Salary Range

The salary range for this role reflects the range of factors that inform case-by-case compensation decisions including education, experience, training, licensure, certification, and geography as well as the business and organizational needs specific to the role. Compensation ranges may be broad, reflecting flexibility within the budget and title to consider candidates of varied experience. A reasonable estimate of the current compensation range for this role is role is $80,000 to $90,000. This role is additionally eligible for Incentive Compensation in the form of our Annual Performance Bonus Program.

#LI-REMOTE
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