Employee Benefits Senior Account Manager
3 weeks ago
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Locations - To perform the role and responsibilities you must reside in NC and will need to have or obtain upon hiring an NC Life and Health license. This is a hybrid position with 3 days being in the office (per week).
• Charlotte, NC
• Winston-Salem, NC
Job description summary:
Support Employee Benefit (EB) producer and Account Executive, if applicable, by serving the larger and more complex clients, to be knowledgeable in EB coverages, carrier guidelines, underwriting, and legislative changes, to maintain relationships with clients and carrier representatives and to assist in suggesting new lines of coverage for existing clients.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Build and maintain key client and carrier relationships, by phone, e-mail and in person.
2. Assist assigned clients and EB staff with service questions related to administration, billing, claims issues and problem solving, upon request.
3. Continually seek cross-sell opportunities and suggest new lines of coverage.
4. Work with EB producer, and/or Account Executive, to monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
5. Prepare marketing information or provide required information to a marketing person. Once marketing options have been prepared, the producer/Account Executive/Account Manager presents the options to the client.
6. Schedule and conduct associate meetings in coordination with Account Executive or producer, and complete the implementation process.
7. Enroll clients in EB communication tools. Demonstrate use of the tool with client. Introduce resources to new clients and existing clients at renewal. At least monthly, remind clients of a new or updated Resource Net document.
8. Assist clients with compliance (e.g. HIPAA, COBRA, FMLA, ERISA and legislative), as requested.
9. Conduct quarterly account management visits with assigned clients.
10. Review claims reports monthly and deliver reports to clients on monthly or quarterly basis, as required.
11. Deliver, review and submit COBRA administration forms, as necessary.
12. Coordinate and facilitate preparation and delivery of benefit booklets and/or benefit statements and any other fulfillment items with assistance of EB agency staff.
13. Assist assigned clients by helping plan and execute health fair, seminars, webinars and "lunch 'n learns", as requested.
14. Provide administrative support on other tasks such as assigned special projects and development of new ideas/services, as requested.
15. Become proficient in the EB Agency Management System, specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow up, service issues, establish follow-up date and daily manage follow up in EB Agency Management System. Also, understand how to use the system to acquire information to assist clients.
16. Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
17. Mentor Account Manager II and Account Manager I.
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent education and related training
2. Eight years of solid knowledge of Employee Benefits or equivalent experience
3. State-issued license - To perform the role and responsibilities you must reside in NC and will need to have or obtain upon hiring an NC Life and Health license
4. Ability and experience working with large retail accounts
5. Good written and verbal communication skills
6. Good problem-solving skills
7. Good organizational skills
8. Demonstrated proficiency in basic computer applications such as Microsoft Office products
9. Ability to travel, occasionally overnight
Desired Skills:
1. Experience with McGriff's software, BenefitPoint, Zywave and Resource Net
2. Training on the requirements of health care reform
#McGriff
#JoinTheTeam
#CareerAdvancement
#ClientService
#ClientManager
#ClientRelations
#RelationshipManagement
#ClientServiceTeam
#BusinessInsurance
#EmployeeHealthandBenefits
#AccountManager
#HRManager
#HumanResourcesManager
General Description of Available Benefits for Eligible Employees of TIH:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our Benefits site. Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
This position is part of TIH.
Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release for details.
TIH Insurance Holdings, LP (TIH) supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. TIH is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
-
Employee Benefits Senior Account Manager
3 weeks ago
Winston-Salem, North Carolina, United States Truist Full timeThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help? )If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility )(accommodation...
-
Account Associate | Employee Benefits
1 month ago
Salem, United States Dahl Consulting Full timeDirect-Hire RolePay: $55k-58kSUMMARYAssists assigned Account Directors in managing assigned clients’ benefit programs as agreed upon by the client; helps coordinate day-to-day management and administration of client employee benefit programs. ESSENTIAL DUTIES AND RESPONSIBILITIES• Administers and helps manage day-to-day clients’ comprehensive employee...
-
Manager, Accounting
5 days ago
Winston-Salem, United States Learfield Full timeJob Purpose: The role of Manager of Finance and Accounting position is the main point of financial contact for both the Amplify Seating and Ticketing business lines serving various property General Managers and/or the administrative divisions including the Vice Presidents over those divisions. It is the Manager’s job to support these positions and address...
-
Employee Benefits Coordinator,
3 weeks ago
Salem, Massachusetts, United States Salem Public Schools Full timeEmployee Benefits Coordinator, Salem Public Schools, Salem MA SY About Salem Public Schools, where belonging leads to opportunity. Salem is a small, diverse city with a proud maritime and immigrant history. Salem Public Schools is an urban public school district enrolling nearly 4,000 students across our 11 schools. Our vision is to ensure that all students...
-
Senior Accounts Receivable
2 months ago
Winston Salem, United States GC Services Full timeInte. Logix is seeking a Senior Accounts Receivable & Collections Specialist to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. Accounts Receivable, Collections, Specialist, Customer Experience, Senior, Customer Service, Accounting
-
Senior Project Manager
3 weeks ago
Winston-Salem, North Carolina, United States Gpac Full timeSenior Project Manager – Commercial Construction ExperienceA highly respected local General Contractor is seeking a Senior Project Manager to join their growing team. This is an award-winning, financially strong company with a long history of excellence in construction.The Senior Project Manager provides the overall leadership for the execution of...
-
Senior Accounts Receivable
1 month ago
Winston Salem, United States GC Services Full timeOverview InteLogix is seeking a Senior Accounts Receivable & Collections Specialist to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a...
-
Senior Accountant I, General Accounting
2 months ago
Winston-Salem, United States Wake Forest University Full timeApplication Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of...
-
Senior Accounts Receivable
1 month ago
Winston-Salem, United States Intelogix Corporation Full timeOverview: InteLogix is seeking a Senior Accounts Receivable & Collections Specialist to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a...
-
Senior Financial Reporting Manager
4 days ago
Winston-Salem, United States Truist Financial Full timeThe position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need...
-
Senior Financial Reporting Manager
2 weeks ago
Winston-Salem, North Carolina, United States Truist Full timeThe position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need...
-
Account Manager
3 weeks ago
Winston-Salem, United States Truliant Federal Credit Union Full timeTruliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our...
-
Account Manager
2 weeks ago
Winston-Salem, United States Truliant Federal Credit Union Full timeTruliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our...
-
Corporate Tax Senior Manager
1 month ago
Winston Salem, United States Truist Financial Corporation Full timeThe position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need...
-
Senior Manager
1 month ago
Winston-Salem, United States British American Tobacco Full timeReynolds American is evolving at pace - truly like no other organization. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! WE ARE LOOKING FOR A Senior Manager - AEM & Adobe Analytics Platforms SENIORITY LEVEL: Mid-senior level FUNCTION: Marketing -...
-
Senior Manager
1 week ago
Winston-Salem, United States British American Tobacco Full timeReynolds American is evolving at pace - truly like no other organization. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! WE ARE LOOKING FOR A Senior Manager - AEM & Adobe Analytics Platforms SENIORITY LEVEL: Mid-senior level FUNCTION: Marketing -...
-
Senior Accountant
7 days ago
Salem, United States ASAP Associates Full timeAward-winning resort and country club located in southern New Hampshire. Renowned for its exceptional amenities is seeking a Senior Accountant to oversee all aspects of accounting. The ideal candidate will have hospitality industry experience.Location: Southern New HampshireDirect Report: CFOKey Responsibilities:Thoroughly understand professional accounting...
-
Senior Accountant
1 week ago
Salem, United States ASAP Associates Full timeAward-winning resort and country club located in southern New Hampshire. Renowned for its exceptional amenities is seeking a Senior Accountant to oversee all aspects of accounting. The ideal candidate will have hospitality industry experience.Location: Southern New HampshireDirect Report: CFOKey Responsibilities:Thoroughly understand professional accounting...
-
Senior Accounts Receivable
1 month ago
Winston-Salem, United States InteLogix Full timeOverview Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to...
-
Marketing Lead for Employee Benefits
4 weeks ago
Winston-Salem, United States McGriff Insurance Broker Full timeUnique Approval ID = #247 JOB SUMMARY - Lead and coordinate marketing activities on new and renewal business as well as support Producer in sales activities. Be knowledgeable of applicable coverages, carrier guidelines, alternative funding arrangemen Marketing, Lead, Employee, Benefits, Producer, Skills, Business Services