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Warehouse Supervisor

4 months ago

Richmond, United States Watsco Full time
Job Description

Warehouse Supervisor -Distribution Center

Location: Richmond, VA

Position: Full-time with benefits package

At Carrier Enterprise (CE), we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies, and accessories. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada. We strive to deliver the best products with best-in-class customer service.

Mission:At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values...safety, integrity, teamwork, innovation, service-minded, and community oriented.

Position Summary

The Warehouse Supervisor leads and oversees the performance of all tasks involved in the shipment, requisition, and storage of product, supplies and equipment into and from this facility with the guidance of the Distribution Center Manager.

Key Responsibilities

  • Supervise and lead team of Warehouse Associates in a fast-paced and detail-oriented distribution center.
  • Shipping and receiving
  • Stores materials/equipment
  • Controls Inventory
  • Upholds environmental health and safety standards
  • Works closely with internal customers (Store Associates and Sales Managers)
  • Provides excellent customer service to external customers (mechanical contractors, dealers, owners)
  • Supervises and assigns tasks to Warehouse associates based on business needs and customer priority
  • Ability to run reporting and review data for warehouse performance and efficiency
  • Ability to quickly assess team needs and change plans and actions in real time to support business needs.
About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Skills
  • Supervisory skills including leading, motivating, instructing and disciplining warehouse associates as needed
  • Oversees shift product flow, facility layout, and security and maintenance activities
  • Improves workflow processes to increase productivity and drives work force safety
  • Manages created damage, inventory shrink and product repairs
  • Manages partnership with LTL providers including cost control, damage claim rate and customer satisfaction
  • Experience with MS Office, Warehouse and Logistics Software and ability to learn and train others on use of systems and equipment such as inventory management, scanners, tablets, forklift, clamps lifts and other as needed
  • Manages fleet of third-party logistics provider delivery trucks including routing efficiency and customer service
Minimum Qualifications and Experience
  • High School diploma required, and Associates Degree preferred, but not required
  • Minimum 5-7+ years of warehouse operational experience
  • Experience training and leading others
  • HVAC experience or similar industry, is preferred, but not required
  • Strong attention to detail and accuracy
  • PC skills and inventory and shipping/receiving systems experience required
  • Excellent communication (written and oral) and interpersonal (Teambuilding) skills
  • Proven commitment to customer service and a safe work environment
  • Must be team-oriented
  • Experience with shipping, receiving, RF Scanners and UPS World Ship
  • Ability to exhibit leadership, accountability, teamwork, and dedication to customer service


Learn more about our company and team at www.carrierenterprise.com and www.watsco.com

Carrier Enterprise offers a competitive total pay and benefit package and is an Equal Opportunity Employer.

All applicants applying for employment must be authorized to work in the United States.

EOE