Lead Office/Customer Service Representative
1 month ago
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
Job Summary
The office/customer service lead is responsible for assisting with answering phone calls on an ad hoc basis as well as handle any calls needing further escalation. Supporting the ambulatory business office, the office lead will perform clerical duties such as distributing correspondence, maintain/order office supplies, and assist the director with project tasks.
Job Requirements
Minimum Education Requirement :
High School Diploma or Equivalent work experience required. Associates degree in related area or equivalent work experience preferred. Typing speed of 45 wpm. Knowledge of good grammar, punctuation, proofreading and spelling. Ability to compose letters independently. Word processing skills required, preferably Word. Spreadsheet skills desirable. Ability to work independently. Ability to handle multiple tasks and determine priorities.
Minimum Experience Requirement :
Two years of secretarial experience preferred. Excellent customer service skills required.
Minimum License Requirement :
None
Delivering world-class health care one patient at a time.
Pay Range:
$22.05 - $33.08
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