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Patient Services Representative | Admitting Services
2 months ago
Moscow, United States Gritman Medical Center Full timeSeeking full-time employee to work Thursday, Friday, and Saturday nights, 5:30pm-6:00am Seeking half-time employee to work Friday and Saturday, 5:30am-6:00pm JOB SUMMARY Patient Services Representative I perform a variety of clerical and administrative tasks in accordance with clinic and hospital policies and protocols, as well as federal, state, and local...
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Patient Service Representative
3 weeks ago
Moscow, United States University of Idaho Full timeInternal Posting? Posting Number SP 004468 P Position Title Patient Service Representative Division/ College Student Affairs Department Student Benefits, Health & Wellness Location Moscow Posting Context Statement Position Overview The Patient Servic Representative, Patient, Patient Services, Health, Customer Service, Revenue Manager, Retail
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Patient Services Representative | Quickcare
4 weeks ago
Moscow, United States Gritman Medical Center Full timePatient Services Representative | Quickcare Job Category : Admissions, Assessment & Referral Staff Requisition Number : PATIE003668 Apply now Posted : August 8, 2024 Full-Time Locations Gritman Medical Center Moscow, ID 83843, USA Description *This position is for a Friday to Tuesday shift* Job Duties and Responsibilities: Greet patients and visitors with...
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Patient Services Representative | Quickcare
2 months ago
Moscow, United States Gritman Medical Center Full time*This position is for a Friday to Tuesday shift*Job Duties and Responsibilities:Greet patients and visitors with professionalism, representing the Gritman Way. Monitor call queue and lobby for wait times or issues. Maintain strict confidentiality of patient information. Enter quality phone notes and patient cases. Prepare end-of-day deposit reconciliation...
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Customer Service Representative II
1 month ago
Moscow, United States University of Idaho Full timeInternal Posting? Posting Number SP 004534 P Position Title Customer Service Representative II Division/ College DFA Operations Department Parking & Transportation Location Moscow Posting Context Statement Position Overview Under the direction of the Customer Service, Customer Service Representative, Representative, Office Manager, Transportation,...
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Healthcare Customer Service Specialist
6 days ago
Moscow, Idaho, United States University of Idaho Full timePosition OverviewThe Patient Service Representative plays a crucial role in delivering support services within the healthcare environment of the University of Idaho. This position is essential for ensuring smooth operations at the Vandal Health Clinic. Key ResponsibilitiesThe individual in this role will be responsible for: Rescheduling patient appointments...
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Healthcare Customer Service Associate
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Moscow, Idaho, United States Gritman Medical Center Full timePosition Overview:We are looking for a dedicated full-time team member to join our organization, with shifts available Thursday through Saturday nights from 5:30 PM to 6:00 AM, and part-time opportunities on Friday and Saturday from 5:30 AM to 6:00 PM. Role Summary:The Patient Services Representative plays a crucial role in executing a range of...
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Patient Care Technician 1
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Healthcare Customer Service Specialist
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Moscow, Idaho, United States University of Idaho Full timePosition OverviewThe Healthcare Customer Service Specialist plays a vital role in delivering support services within a medical environment. Responsibilities encompass managing patient appointment rescheduling, prioritizing client communications for healthcare professionals, and handling confidential patient documentation. This role is essential for...
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Travel Physical Therapy Assistant
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Moscow, United States Pioneer Healthcare Services Full timePioneer Healthcare Services is currently seeking a PTA for a weeks contract in Moscow, ID. We are seeking a PTA with the skills to blaze a new trail in providing superior patient care. PTA`s who work for Pioneer Healthcare Services are dedicated professionals who conduct rehab programs amongst diverse populations and are enthusiastic about the difference...
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Service Engineer
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Moscow, United States Mindray DS USA, Inc. Full timeRequisition ID 4001 -Posted - Country/Region (1) - Technical Services Reports To: Service Supervisor, US Responsibilities: Business planning: maintain research on regional markets and industries, and formulate targeted regional service strategies; Service Channel Management: Technical support and service training for distributor engineers, delivery service...
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Environmental Services Tech
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Environmental Services Technician
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Moscow, Tennessee, United States Save the Children Full timePosition Title:Custodian Employee Type: Full-Time Regular Supervisor Title: Center Director or Manager of FacilitiesDivision: U.S. Programs & AdvocacySummary:Custodians play a vital role in ensuring that our facilities are safe, clean, and compliant with all relevant regulations. This position involves performing cleaning, maintenance, and repairs within our...
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Travel Physical Therapy Assistant
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Retail Customer Service Associate
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Moscow, United States FedEx Office Full timeJob DescriptionPOSITION SUMMARY: Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This...
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Care Taker Services for Seniors
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Moscow, United States Papa Inc. Full timeWhat is Papa? Papa is a rewarding service that connects compassionate individuals with older adults and families in need of support in their everyday lives. We're seeking kind-hearted, patient, and caring people to make a positive impact through meaningful companionship and assistance. Papa is the perfect part-time, flexible job for those who genuinely enjoy...
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Environmental Services Technician
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Moscow, Tennessee, United States Save the Children Full timePosition Title: Custodian Employee Type: Full-Time Regular Supervisor Title: Center Director or Manager of Facilities Division: U.S. Programs & AdvocacyOverview As a Custodian, you play a vital role in ensuring that our facilities are safe, clean, and compliant with all relevant regulations. Your responsibilities include cleaning, maintaining, and...
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Technical Service Specialist
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Moscow, Idaho, United States Mindray DS USA, Inc. Full timeRequisition ID: 4001Location: United StatesReports To: Service SupervisorKey Responsibilities:Strategic Planning: Conduct ongoing research on local markets and sectors to develop focused service strategies tailored to regional needs.Service Management: Provide technical assistance and training for distributor technicians, ensuring adherence to service...
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Culinary Service Associate
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Moscow, Kansas, United States Compass Group Careers Full timeJob OverviewJoin our team at Compass Group as a Culinary Service Associate. This role is vital in ensuring that our dining services run smoothly and efficiently.Position DetailsLocation: Various educational institutions.Schedule: Flexible hours, on-call availability required.Experience: Previous experience in food service is advantageous but not...
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Client Service Specialist
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Moscow, United States Umpqua Bank Full timeClient Service Specialist Retail Banking Group Moscow, Idaho Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading...
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Patient Services Representative | Admitting Services
1 month ago
Seeking full-time employee to work Thursday, Friday, and Saturday nights, 5:30pm-6:00amSeeking half-time employee to work Friday and Saturday, 5:30am-6:00pmJOB SUMMARY Patient Services Representative I perform a variety of clerical and administrative tasks in accordance with clinic and hospital policies and protocols, as well as federal, state, and local regulations applicable to the clinic, including absolute confidentiality of all patient related information in compliance with HIPAA guidelines. This position is responsible for all aspects of patient registration, patient scheduling and clinic office related tasks outlined in the essential functions below. Additionally, this position is responsible for effective communication between healthcare providers, staff, patients, pharmacies, and other healthcare offices via oral and written communication and documentation. This position requires daily collaboration with all Gritman clinics, staff from other departments, and other healthcare offices to achieve success and support the values and the goals of the organization. The below Essential Functions are subject to change based on the organizational needs and to ensure with the ever-changing environment of healthcare.JOB REQUIREMENTS Minimum Work Experience Must have experience working with computers. Knowledge of basic office functions such as message taking, cash drawer balancing and data entry. Prior education and/or experience in a medical office preferred.Required Skills Excellent customer service skills, excellent written and verbal communication skills, positive attitude, and must support and demonstrate the Gritman Way values and behavioral standards. Must have the ability to work closely with others, have a pleasant attitude at all times and be willing to exceed the expectations of patients, visitors, and providers and co-workers. Must be able to work and complete tasks with little supervision and critical thinking. Ability to navigate and utilize computers programs and multi-line phone system. Demonstrate flexibility and respond to changing situations and workflows.ESSENTIAL FUNCTIONS Specific Daily Job Duties: Greet patients and visitors on the phone or in person with professionalism representing the Gritman WayMaintains a positive attitude works well with all staff and departmentsMonitor call queue and/or lobby for wait times or issuesProtect patient rights by maintaining strict confidentialityEnters quality phone notes/patient cases Prepare end of day deposit reconciliation paperworkMaintains accurate and complete patient accountsQuality Data input of insurance informationAppropriate scheduling of appointmentsObtains appropriate information from patients for new and existing accountsResponsible for keeping the reception area cleanMaintains a balanced cash drawerConsistently demonstrates AIDETRegisters patients for the portal Performs opening and closing tasksCollects copays/outstanding balancesAssists in the preparation of proper paperwork for appointment/chart prepResponds to simple face-to-face medical record requests from patientsWorks with Phreesia/Athena Practice/AthenaOne to problem solve workflow issues when a patient is having difficulty checking inReviews and researches patient concerns/complaintsCompassion - "I promise to treat you with COMPASSION and to care for my community."Individual Measurable Tasks:I complete assigned trainings such as AIDET and MOAB timely. I am sensitive to other people's strengths and weaknesses. I actively engage with peers by providing solutions to help colleagues. I show empathy and am motivated to act. I use active listening and positive body language in my daily activities. .Essential Functions:I possess required skills, knowledge, and abilities to competently perform the job. I understand company mission, vision, and values. I keep my job knowledge current through continuing education.INTEGRITY - "I promise to set an example of INTEGRITY through my behavior."Individual Measurable Tasks:I act or behave in a moral, honest, and honorable way, even when no one is watching. I independently follow company policies (such as dress code, work hours, attendance, and etc.). I uphold confidentiality and HIPAA guidelines. I approach interactions in a professional manner.Essential Functions:I complete my work and assignments accurately (few or no errors), efficiently and within deadlines with minimal supervision.COLLABORATION - "I promise to COLLABORATE with others to support the goals of the organization."Individual Measurable Tasks:I work with others to achieve a goal and involve all applicable parties in making decisions. I adapt to meet the needs of others and receive positive feedback when I float to other departments. I attend department huddles and staff meetings and offer my full participation. I lead and participate in team events and/or lean processes.Essential Functions:I offer written and oral communications that are clear, organized, and effective. I listen and comprehend well while being flexible and open-minded. I share information and ideas with others. I solicit performance feedback and handle constructive criticism with grace.ACCOUNTABILITY - "I promise to be ACCOUNTABLE for my actions."Individual Measurable Tasks:I maintain my job requirements. I provide advance notice for absences including planning ahead to ensure obligations are fulfilled. I am 100% committed to achieving my goals. I follow through on commitments and take responsibility to ensure I do not leave others with unfinished tasks. I demonstrate fiscal stewardship and am aware how my actions affect departmental budgets.Essential Functions:I complete daily assignments on time. I accurately estimate time needed to complete projects. I hold myself and others accountable [ie. maintaining productivity and pro-actively finding projects].RESPECT - "I promise to treat every person with RESPECT."Individual Measurable Tasks:I treat others with courtesy, politeness, and kindness. I offer timely responses to phone calls, emails, and loop closures. I manage up, assume positive intentions, dispels rumors, and foster a blameless apology. I offer praise and/or recognition to others. I include co-workers, if applicable, in meetings, discussions, etc.Essential Functions:I break down problems into smaller components to understand underlying issues. I simplify and process complex issues, understanding the difference between critical details and unimportant facts. I seek out alternative solutions to implement when problem solving.EXCELLENCE - "I promise to provide EXCELLENT customer service."Individual Measurable Tasks:I understand CMS and The Joint Commission requirements in my workspace. I report incidents, complaints, compliments, and suggestions in Clarity. I understand patient experiences and how my actions can impact our scores. I speak up when witnessing disrespectful or unsafe behavior that undermines the work environment.Essential Functions:I am committed to excellence by looking for safety improvements continuously. I monitor quality projects and levels in my workspace seeking out root causes. I go above standard expectations consistently using lean process.ORGANIZATIONAL EXPECTATIONSProvide a positive and professional representation of the organization. Promote culture of safety for patients and employees through proper identification, reporting, documentation, and prevention. Maintain hospital standards for a clean and quiet environment. Maintain competency and knowledge of current clinic and hospital standards of practice, trends, and developments in related scope of job role or practice. Participate in ongoing quality improvement activities. Maintain compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. Comply with organizational and regulatory policies for handling confidential information. Demonstrate excellent customer service through his/her attitude and actions, consistent with the standards contained in The Gritman Way.FUNCTIONAL DEMANDS Population Served Neonatal, pediatric, adolescent, adult, and geriatric. All genders, race, ethnicity, sociopolitical and socioeconomic demographics, marital and sexual preferences groups, developmental and physical abilities, religions, and nationalities served.Environmental Conditions Indoors. Exposure to limited amount of outdoor environment when sitting at front desks. Exposure to ice and snow during winter months when entering/exiting building and ensuring entrances are clear and de-iced for customers and visitors. Exposure to public germs and viruses.Physical Demands Fast paced office environment that requires the ability to prioritize as the situations occur. Some lifting (