Senior Customer Service Associate
2 weeks ago
We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust.
Customer Service Associate Responsibilities:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Customer Service Associate Requirements:
High school diploma, GED, or suitable equivalent.
1+ years of customer service experience, preferably in a related field.
Successful completion of provided training.
Proficient computer skills.
Experience with CRM preferred.
Proficient with MS Office suites.
Excellent phone etiquette.
Outstanding communication skills, both verbal and written.
Strong people skills.
Ability to sit at a desk for extended periods.
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Portfolio Community Association Manager
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Hilton Head Island, United States Associa Full timeJob DescriptionAssocia is currently looking for a Portfolio Community Association Manager (CAM) to join our team in Hilton Head Island, SC. As a Portfolio Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and...
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Hilton Head Island, United States TD Bank Group Full timeWe are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator Hilton Head** 325444BR Retail Banking Customer Service Hilton Head Island , SC October 11, 2021 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank,...
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General Services Technician
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Columbia areas Business Developer
1 week ago
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Assistant Community Manager
Found in: Talent US C2 - 3 hours ago
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Staff Pharmacist
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Front Desk Agent
2 weeks ago
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Housekeeper - Hospital Services
Found in: Jooble US O C2 - 3 days ago
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Hilton Head Island, United States Omni Hotels Full timeOverview Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. Omni Hilton Head's associates...
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CASHIER & CUSTOMER SERVICE ASSOCIATE
Found in: Careerbuilder One Red US C2 - 16 hours ago
Staten Island, NY 10308, USA, United States P.C. Richard & Son Full timeThis position is listed at the following store location Staten Island - 2399 Richmond Avenue The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, i Customer Service, Cashier, Associate, Service, Retail, Customer
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Front Desk Agent
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Assistant Front Office Manager
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Hilton Head Island, United States Omni Hotels & Resorts Full timeOverview: **Hilton Head Oceanfront Resort** Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. Omni Hilton Head’s...
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Assistant Front Office Manager
2 days ago
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Caregiver
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