Store Customer Experience Coordinator

4 weeks ago


Hilton Head Island, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

**Store Customer Experience Coordinator Hilton Head**

325444BR

Retail Banking Customer Service

Hilton Head Island , SC October 11, 2021

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Job Description**

The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.

* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

* Conducts needs-based conversations and offers financial solutions to meet our Customers needs

* Makes quality referrals to appropriate partners

* Responsible for meeting individual performance metrics

* Responsible for making sound decisions and timely problem resolution

* Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities

* Generally resolves problems independently, escalating more difficult issues to management

* Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking

* Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers

* May train and act as a mentor to new Tellers

**Requirements**

* High school diploma or GED

* 1+ years related experience required

* Superior Customer Service skills

* Teller experience (Preferred)

* Strong organization skills to handle multiple tasks in a fast-paced environment

* Excellent communication skills with ability to be concise, clear and consistent

* Demonstrated effective problem-solving skills

* Demonstrated ability to schedule and prioritize work

* Demonstrated ability to work independently and within deadlines

* Sound judgment in decision making and problem solving

* Proficient in Microsoft Office

* Notary License (Preferred)

**Hours**

40

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Share this job**

* Share by Mail



  • Hilton Head Island, United States Circle K Stores, Inc. Full time

    Store 2720787: 1 Gumtree Rd, Hilton Head Island, South Carolina 29926 Availability - Shift/ Days Flexible Availability Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to Customer Service Representative, Customer Service, Representative, Lead, Retail


  • Hilton Head Island, United States TJX Full time

    At Homesense, were helping people let their personality shine in their home. Were out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every s Supervisor, Customer Experience, Processing, Department, Associate


  • Long Island, United States The UPS Store Full time

    Job DescriptionJob DescriptionThis position is for the retail location of The UPS Store – not the warehouse or corporate. The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County including Syosset, Jericho, Plainview,...


  • Hilton Head Island, United States RMC Resort Management Full time

    RMC Resort Management is currently hiring for 1 full-time Resort Guest Experience Manager to lead a small team and ensure that our guests receive excellent customer service in the Hilton Head Island, SC area. This hospitality management position earns a competitive salary of $40,000 a year. In addition to competitive pay and our supportive culture, we offer...


  • Hilton Head Island, United States RMC Resort Management Full time

    Job DescriptionJob DescriptionRMC Resort Management is currently hiring for 1 full-time Resort Guest Experience Manager to lead a small team and ensure that our guests receive excellent customer service in the Hilton Head Island, SC area. This hospitality management position earns a competitive salary of $40,000 a year.In addition to competitive pay and our...


  • Hilton Head Island, United States The Cypress of Hilton Head Full time

    Job Description When you join The Cypress of Hilton Head, you become an integral part of an extraordinary community where you witness the incredible life stories of some of the wisest individuals on earth. Moreover, you're not just taking on a job; you're embarking on an amazing journey with a company that invests in the future of senior living by investing...

  • Bookseller - PT

    4 weeks ago


    Hilton Head Island, United States Barnes & Noble Full time

    **Bookseller - PT** **Location** SC - Hilton Head Island - Hilton Head - 2914 **Classification** Part-Time **Job Summary** Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafs. Booksellers are the heart of our stores who help make each store special and uniquely tailored to the customers...

  • Mds Coordinator

    15 hours ago


    Hilton Head Island, United States Life Care Center of Hilton Head Full time

    **Position Summary**: The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards. **Education, Experience, and Licensure Requirements**: -...


  • Hilton Head Island, United States Insurance agent Full time

    We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking...


  • Hilton Head Island, United States The Westin Hilton Head Island Resort & Spa Full time

    Additional Information Full Time, SeasonalJob Number 24041607Job Category Golf, Fitness, & EntertainmentLocation The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryServe as a key resource...


  • Hilton Head Island, South Carolina, United States The Westin Hilton Head Island Resort & Spa Full time

    Additional Information Full Time, SeasonalJob Number Job Category Golf, Fitness, & EntertainmentLocation The Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryServe as a key resource for all...

  • Medical Receptionist

    15 hours ago


    Hilton Head Island, United States Palmetto Ear, Nose and Throat, P.A. Full time

    Our well-established ear, nose and throat and audiology practice needs an experienced part-time Medical Receptionist who can take over the administrative duties involved with coordinating patient and physician/audiologist schedules as well as data entry, payment processing, file management and office organization. We are looking for a compassionate...

  • MDS Coordinator

    3 weeks ago


    Hilton Head Island, United States Life Care Center of Hilton Head Full time

    Position Summary:The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards.Education, Experience, and Licensure Requirements:* Associate’s...


  • Hilton Head Island, United States Hilton Head Regional Medical Center Full time

    **About Hilton Head Regional Healthcare** **About Hilton Head Hospital** **Procedural Coordinator Full Time Days Position Summary** The Procedural Scheduling Coordinator is responsible for scheduling patients for a specific department(s). The position has significant communication requirements with practice offices. The job requires excellent communication...


  • Hilton Head Island, United States One Hour Heating & Air Conditioning of Hilton Head, SC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompany carCompany partiesCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance The Home Comfort Advisor / Coordinator is a unique position that has tremendous opportunity to grow and develop a sales...


  • Hilton Head Island, United States The Kroger Company Full time

    The Kroger Company - JobID: 29590 [Retail Associate / Cashier] As a Courtesy Clerk at Kroger, you'll: Follow best practices for bagging items in various types of bags; Assist in removing customer's merchandise from bottom of bascart for checkout; Offer assistance to customers with loading bags into their car; Return merchandise to store shelves; Gather...

  • Staff Pharmacist

    2 weeks ago


    Hilton Head Island, United States Harris Teeter Full time

    Job DescriptionJob DescriptionStaff Pharmacist Location: Hilton Head, SCCompensation:Hours: 32 Hours per weekAbout Harris Teeter:Founded in 1960, Harris Teeter is a wholly owned subsidiary of The Kroger Co., with over 250 stores and 60 fuel centers across seven states and the District of Columbia. Headquartered in Matthews, NC, we employ approximately 35,000...


  • Hilton Head Island, United States Southern Services Full time

    Fast-growing construction and maintenance company looking to hire a full-time painter/sheetrock installer for work on Hilton Head Island. This is an established company serving Hilton Head for 35 years. We are looking for hard-working experienced painter/sheetrock installers who have great customer service skills. We offer a fun work environment, competitive...


  • Hilton Head Island, United States Cornerstone Hospitality Full time

    As a Housekeeper-cleaning staff, you will be responsible for cleaning guest rooms and responding to guest requests in the hotel's ongoing effort to provide excellent customer service and financial returns. Specifically, you would be responsible for performing the following tasks to the highest standards Clean rooms as assigned, which includes, among other...

  • Pharmacy Manager

    2 weeks ago


    Hilton Head Island, United States Harris Teeter Full time

    Job DescriptionJob DescriptionPharmacy ManagerLocation: Hilton Head, SCCompensation:Hours: 40 Hours per weekAbout Harris Teeter:Founded in 1960, Harris Teeter is a wholly owned subsidiary of The Kroger Co., with over 250 stores and 60 fuel centers across seven states and the District of Columbia. Headquartered in Matthews, NC, we employ approximately 35,000...