Assistant Front Office Manager

3 weeks ago


Hilton Head Island, United States Omni Hotels Full time

Overview

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

To work closely with Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency during the evening hours.

Responsibilities

* Handle all training with associates to ensure Omni Standards.
* Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning.
* Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints.
* Be very familiar with the hotel computer system for training maintenance and trouble shooting.
* Complete weekly supply inventories to ensure adequate pars of such.
* Complete rate discrepancy report and make needed changes.
* Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc.
* Prepare group information sheets.
* Complete check-out with balance report.
* Complete credit check daily.
* Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
* Assure knowledge and training of Marketing Programs of company and hotel.
* Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced.

Qualifications

* Previous luxury hotel experience is required.
* Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
* Ability to stand for the entire scheduled shift.
* Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
* Four year college degree, preferably in the hospitality industry
* Knowledge of Property Management Systems and related computer programs
* Strong knowledge of Microsoft Office Software.



  • Hilton Head Island, United States Omni Hotels & Resorts Full time

    To ensure maximum operating efficiency by assisting the Director of Front Office with the oversight of operations relating to the Front Office. Resulting in high levels of guest satisfaction and associate development. Responsibilities Ensure that Fou Office Manager, Manager, Office, Assistant, Hotel, Omni, Business Services


  • Hilton Head Island, United States Omni Hotels & Resorts Full time

    To ensure maximum operating efficiency by assisting the Director of Front Office with the oversight of operations relating to the Front Office. Resulting in high levels of guest satisfaction and associate development. Responsibilities Ensure that Fou Office Manager, Manager, Office, Assistant, Hotel, Line Associate, Business Services


  • Hilton Head Island, United States Omni Hotels Full time

    Overview Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. Omni Hilton Head's associates...


  • Hilton Head Island, South Carolina, United States Omni Hotels & Resorts Full time

    Overview: Hilton Head Oceanfront Resort     Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.  Omni Hilton Head’s...


  • Hilton Head Island, United States Community Foundation of the Lowcountry Full time

    TITLE: OFFICE MANAGER/ADMINISTRATIVE ASSISTANTPOSITION PURPOSE: To provide administrative support and reception duties for the staff of Community Foundation of the Lowcountry.EDUCATION: High school graduate, with an associate or bachelor's degree preferred.EXPERIENCE: Three or more years of experience in office management, word processing, spreadsheets,...


  • Hilton Head Island, United States Community Foundation of the Lowcountry Full time

    TITLE: OFFICE MANAGER/ADMINISTRATIVE ASSISTANTPOSITION PURPOSE: To provide administrative support and reception duties for the staff of Community Foundation of the Lowcountry.EDUCATION: High school graduate, with an associate or bachelor’s degree preferred.EXPERIENCE: Three or more years of experience in office management, word processing, spreadsheets,...


  • Hilton Head Island, United States Community Foundation of the Lowcountry Full time

    TITLE: OFFICE MANAGER/ADMINISTRATIVE ASSISTANTPOSITION PURPOSE: To provide administrative support and reception duties for the staff of Community Foundation of the Lowcountry.EDUCATION: High school graduate, with an associate or bachelor’s degree preferred.EXPERIENCE: Three or more years of experience in office management, word processing, spreadsheets,...


  • Hilton Head Island, United States Community Foundation of the Lowcountry Full time

    TITLE: OFFICE MANAGER/ADMINISTRATIVE ASSISTANTPOSITION PURPOSE: To provide administrative support and reception duties for the staff of Community Foundation of the Lowcountry.EDUCATION: High school graduate, with an associate or bachelor’s degree preferred.EXPERIENCE: Three or more years of experience in office management, word processing, spreadsheets,...

  • Front Desk Rep

    4 weeks ago


    Hilton Head Island, United States Red Roof Full time

    ** Front Desk Rep - Part-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002986 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to...

  • Front Desk Rep

    4 weeks ago


    Hilton Head Island, United States Red Roof Full time

    ** Front Desk Rep - Full-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT01361 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to...


  • Hilton Head Island, United States Top Dawg Tavern & Pizzeria - Hilton Head Full time

    Job DescriptionJob DescriptionTop Dawg Tavern is a family-owned and operated, full-service casual dining restaurant. Open 7 days a week, we offer lunch and dinner service, in a clean, family-friendly relaxed atmosphere. Founded in 2013, we now have 6 locations around the southeast in Georgia, South Carolina and Florida. We are looking to add a Restaurant...

  • Office Assistant

    3 days ago


    Hilton Head Island, United States Mighty Mac Carpet Cleaning Full time

    Job DescriptionJob DescriptionNow hiring for an office assistant for 3-4 days of work per week. Your primary duties will be:opening and closing the office, helping to get technicians information they need for the workdaybillinganswering phones and greeting customers in warehouse with excellent customer service skillsdispatching work to technicians and...

  • Front Desk Supervisor

    4 weeks ago


    Hilton Head Island, South Carolina, United States Spinnaker Resorts Full time

    Click the link below to meet the Spinnaker Family Testimonials from team members from various locations and roles. Could you see yourself joining our team?JOB DESCRIPTION SUMMARYThis position is the first line of management interacting with our homeowners creating the first impression. This position is responsible for upholding Spinnaker's standards and...

  • Front Desk Agent

    23 hours ago


    Hilton Head Island, United States Marriott Full time

    **Job Number** 24087301 **Job Category** Rooms & Guest Services Operations **Location** Marriott's Harbour Point and Sunset Pointe at Shelter Cove, 4 Shelter Cove Lane, Hilton Head Island, South Carolina, United States **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Additional Information:** ...

  • Front Desk Agent

    2 days ago


    Hilton Head Island, South Carolina, United States Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Marriott's Harbour Point and Sunset Pointe at Shelter Cove, 4 Shelter Cove Lane, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAdditional Information: This hotel is owned and operated by an...

  • Front Desk Agent

    3 weeks ago


    Hilton Head Island, United States Marriott International Full time

    Job Number 24072069 Job Category Rooms & Guest Services Operations Location Marriott's Harbour Point and Sunset Pointe at Shelter Cove, 4 Shelter Cove Lane, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and...

  • Front Desk Agent

    1 day ago


    Hilton Head Island, United States Marriott International Full time

    Job Number 24087301 Job Category Rooms & Guest Services Operations Location Marriott's Harbour Point and Sunset Pointe at Shelter Cove, 4 Shelter Cove Lane, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and...

  • Front Desk Agent

    3 weeks ago


    Hilton Head Island, United States Marriott Full time

    **Job Number** 24072069 **Job Category** Rooms & Guest Services Operations **Location** Marriott's Harbour Point and Sunset Pointe at Shelter Cove, 4 Shelter Cove Lane, Hilton Head Island, South Carolina, United States **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Additional Information** :...

  • Front Desk Agent

    1 week ago


    Hilton Head Island, United States McKibbon Hospitality Full time

    What Makes a McKibbon Front Desk Agent? The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are...

  • Front Desk Agent

    4 weeks ago


    Hilton Head Island, United States Marriott International Inc Full time

    Job Number 24072069 Job Category Rooms & Guest Services Operations Location Marriott's Harbour Point and Sunset Pointe at Shelter Cove, 4 Shelter Cove Lane, Hilton Head Island, South Carolina, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by...