Client Service Associate

6 days ago


Washington, United States Aerobodies Fitness Full time

We invite you to explore career opportunities at Aerobodies; we seek to find a Client Service Associate to join our Team. Client Service Associates will interact with customers daily, providing them with information about products and services, answering questions, resolving issues, and working with Team Members to ensure details and deadlines are met. Role and Responsibilities: Conduct scripted survey calls for two high-level clients. Submit data from calls into a system called Web App as well as on an Excel spreadsheet. Work closely with the Project Manager to generate monthly reports. Oversee the team’s performance and progress to ensure deadlines are met when the Project Manager is unavailable. Participate in virtual meetings with clients and assist with providing feedback and explanations of reports. Attend weekly meetings with the Project Manager to discuss updates, questions, workflow, etc. Qualifications: Knowledgeable in Microsoft Office, especially Excel - intermediate/advanced level. Effective and efficient communication skills - verbal, written, and listening. Detail-oriented - able to notice items in the reports that may have been overlooked. #J-18808-Ljbffr



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