Client Services Coordinator
3 weeks ago
Careers At Hillcrest Children and Family Center Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Overview: The Position reports to the Practice Administrator. The incumbent may receive day to day direction from a program manager to which they may be assigned. The Intake and Care Coordination Specialist may be assigned to Addiction Program, Adult Services, or Children Services. The position fields a high level of customer service calls, maintains relevant documentation, and deals with employees, clients/families, and some external public entities. Intake and Care Coordination Specialists must be able to multi-task and manage all front desk operations, including proper tracking of certain activity that will ultimately result in a billable transaction. Duties & Responsibilities: This position will support clients, physicians, and behavioral health providers by performing intake functions to ensure that quality services are appropriately provided, and payer is established to ensure payment for services. Essential Functions: Assist with Intakes, Authorizations, Enrollment, Scheduling, and provide Continuity of Care functions as assigned for new and enrolled clients. Welcomes clients and supports family and client engagement. Responsible for ordered flow of all front desk functions. Serves as primary role of Intake Specialist who prepares client/family for clinical intake and assessment process. Initiates and completes basic intake information. Under the direction of the Clinical Director or designee determines whether clients meet criteria for routine, urgent, or emergent care and schedules clients accordingly. Gathers initial demographic information, insurance, referral information in person or over the telephone in a caring, engaging, and welcoming manner. Verifies residency, income, insurance and ensures proper authorizations are in place prior to the delivery of service. Welcomes clients and visitors over the telephone or on site, schedules clients, and manages processes to ensure smooth transition from request for service to service delivery. Works closely with the Psychiatrist and other providers to ensure that the visit is complete, documents signed, and future appointments set. Collect co-pays as necessary. Serves as an advocate for the client focusing on coordinating care with the service providers/programs to ensure that appointments are made in a timely fashion and kept by both clients and providers. Employees provide clients with alternative resources and information as appropriate. Manages data and provides periodic reports on encounters, demographics, kept appointments, cancellations, etc. Secures prior and re-authorizations for services as necessary. Helps to ensure smooth functioning of the intake, access, authorization, and scheduling processes. Assists with filing of client health information as assigned and other related duties. Ensures the privacy and security of protected health information per HIPAA requirements. Provides the highest level of customer service to patients, fellow employees, and referral sources, maintains and monitors client waiting areas. Prepares continuity of care reports and participates in quality improvement activities, committees, etc. Provides administrative and program support to assigned programs. Maintains knowledge of insurance and benefit eligibility of various Hillcrest payers including Medicare/Medicaid; United Health Services; Health Services for Children with Special Needs (HSCSN); Charter/Beacon; Department of Mental Health- Mental Health Rehabilitation Services; Addiction Prevention and Recovery Agency (APRA). Work Schedule: Position is 40 hours per work week. Flexible hours are required between 8:00 a.m. and 8:00 p.m. Saturday, and weekends on rotation. Qualifications: Associate degree preferred in Medical Billing Coding, Business Administration, Healthcare Related field or at least 3 years of experience in healthcare. Medical Office experience, preferably Substance Abuse and Behavioral Health, at least 1 year, preferred. Ability to Multitask. Organizational abilities. Proficient in Microsoft Suite: Word, Excel, Outlook. Knowledge of Computer Systems. Detail oriented. Proven customer service skills. Strong oral and written communication skills. Knowledge of Medicare/Medicaid or other insurance benefits and claims processes. #J-18808-Ljbffr
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Client Service Coordinator
4 weeks ago
Washington, Washington, D.C., United States MBI Health Services, LLC Full timeAbout MBI Health Services, LLCMBI Health Services, LLC is a certified behavioral health agency serving the D.C. Metropolitan Area.Job DescriptionWe are seeking a highly skilled Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will provide exceptional customer service to internal and external clients.Your primary responsibilities...
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Client Services Coordinator
5 days ago
Washington, Washington, D.C., United States Open Systems Healthcare Full timeAbout the RoleWe are looking for a talented Client Services Coordinator to join our team at Open Systems Healthcare.This is a challenging role that requires a high level of organization, attention to detail, and effective communication skills. As a Client Services Coordinator, you will be responsible for coordinating the day-to-day activities of our...
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Client Services Coordinator
3 months ago
Washington, United States Hillcrest Children and Family Center Full timeThe Position reports to the Practice Administrator. The incumbent may receive day to day direction from a program manager to which they may be assigned. In Intake and Care Coordination Specialist may be assigned to Addiction Program, Adult Services o Client Service, Coordinator, Customer Service, Mental Health, Clinical Director, Behavioral Health
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Client Services Coordinator
2 months ago
Washington, United States FXC Intelligence Full timeClient Services Coordinator Washington DC - 2 or 3 days per week in the office Between $60,000 and $80,000 per annum We are looking for a Client Services Coordinator to support our growing client base and Commercial Team. Client Services Coordinators always put our customers first, demonstrating great product knowledge and an eagerness to provide relevant...
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Client Support Coordinator
3 days ago
Washington, Washington, D.C., United States MBI Health Services, LLC Full timeJob Title: Client Support CoordinatorCompany OverviewMission-driven MBI Health Services, LLC is a certified behavioral health agency serving the D.C. Metropolitan Area.Salary and BenefitsThe estimated salary for this position is $38,000 - $43,000 per year. MBI provides equal employment opportunities to all employees and applicants, prohibiting discrimination...
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Client Services Coordinator
3 weeks ago
Washington, United States Colliers International Full timeClient Services Coordinator page is loaded Client Services Coordinator Apply locations Washington, DC, District of Columbia, United States of America time type Full time posted on Posted 5 Days Ago job requisition id JR14842 Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are...
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Client Services Coordinator
1 month ago
Washington, United States Colliers International Full timeClient Services Coordinator Locations: Washington, DC, District of Columbia, United States of America Time Type: Full time Posted on: Posted 3 Days Ago Job Requisition ID: JR14842 Make your next move an expert one. At Colliers, it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership, and always do...
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Client Services Coordinator Assistant
2 weeks ago
Washington, United States Hillcrest Children and Family Center Full timeJob Overview: We are seeking a highly skilled and organized Client Services Coordinator to join our team at Hillcrest Children and Family Center. The successful candidate will provide administrative support to the Practice Administrator and work closely with program managers to ensure the smooth operation of our programs. About You: As a Client Services...
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Professional Client Services Coordinator
4 weeks ago
Washington, Washington, D.C., United States Lawyers On Demand, a Consilio Company Full timeThe Professional Client Services Coordinator is a key role in supporting the operations of our global client base. This position requires excellent communication skills, both written and verbal, to manage all booking requests for visitor offices, conference rooms, and event spaces using the electronic reservation system (EMS).Key Responsibilities:Coordinate...
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Dental Client Services Coordinator
5 days ago
Washington, Washington, D.C., United States Whitman-Walker Health Full timeJob OverviewWe are seeking a highly skilled and experienced Dental Client Services Coordinator to join our team at Whitman-Walker Health. In this role, you will be responsible for handling all dental client-facing duties, including scheduling patients for appointments, verifying insurance coverage, and maintaining accurate patient records.As a key member of...
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Convene Sales and Event Coordinator
5 days ago
Washington, Washington, D.C., United States Destination DC Client Services Full timeSales and Event CoordinatorWe're looking for a results-driven Sales and Event Coordinator to join our team in the Washington DC Metro area.The salary range for this position is approximately $60,000 - $80,000 per year.Job Summary: Sell and promote Convene's services to new and existing clientsResponsibilities: Identify and pursue new business...
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Bicultural Client Service Specialist
7 days ago
Washington, Washington, D.C., United States Mb Staffing Services LLC Full timeAbout the RoleMb Staffing Services LLC is seeking a highly motivated and detail-oriented Case Manager to join our team. As a Case Manager, you will play a critical role in providing exceptional service to our clients and ensuring their success.Key Responsibilities:Develop and implement comprehensive service plans for clients.Collaborate with...
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Client Services Coordinator
3 weeks ago
Washington, DC, United States Hillcrest Children Center Full timeCareers At Hillcrest Children and Family Center Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Overview: The Position reports to the Practice Administrator. The incumbent may receive day to day direction from a program manager to which they may be...
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Client Order Coordinator
1 month ago
Washington, United States CSC Full timeReady to change how business gets done? So are we. Client Order Coordinator On-Site Washington, D.C Monday - Friday 9am-6pm If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's...
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Client Services Coordinator for Focused Care
5 days ago
Washington, Washington, D.C., United States Better Morning, Inc. Full timeJob OverviewBetter Morning, Inc. is seeking a skilled Client Services Coordinator to join our team in Washington, DC.The ideal candidate will possess strong communication and organizational skills, with the ability to work collaboratively with diverse populations.We offer a competitive salary of $38,000 per year, plus benefits including health insurance,...
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Client Services Specialist
3 months ago
Washington, United States Jones Networking Full timePosition Title: Client Services Specialist Department: Conferences and Events Industry: Legal / Law Firm Reports To: Client Services Manager Location: Washington, DC Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/Weekly Jones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm....
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Client Services Specialist
2 months ago
washington, United States Jones Networking Full timePosition Title: Client Services SpecialistDepartment: Conferences and EventsIndustry: Legal / Law FirmReports To: Client Services ManagerLocation: Washington, DC Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/WeeklyJones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm. This...
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Client Services Specialist
3 months ago
Washington, United States Jones Networking Full timePosition Title: Client Services SpecialistDepartment: Conferences and EventsIndustry: Legal / Law FirmReports To: Client Services ManagerLocation: Washington, DC Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/WeeklyJones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm. This...
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Client Services Specialist
3 months ago
Washington, United States Jones Networking Full timePosition Title: Client Services SpecialistDepartment: Conferences and EventsIndustry: Legal / Law FirmReports To: Client Services ManagerLocation: Washington, DC Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/WeeklyJones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm. This...
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Client Services Coordinator
3 weeks ago
Washington, DC, United States Colliers International Full timeClient Services Coordinator Locations: Washington, DC, District of Columbia, United States of America Time Type: Full time Posted on: Posted 3 Days Ago Job Requisition ID: JR14842 Make your next move an expert one. At Colliers, it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership, and always do...
