Head Racquets Professional

4 weeks ago

Palm Beach Gardens, United States BallenIsles Country Club Full time

Job Description

Job Description

BallenIsles Country Club is excited to announce the exceptional career opportunity of Head Racquets Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior playing conditions for our members and their guests. General Purpose: Assists the Director in designing, planning and implementing racquets programs to include special events, clinics, and daily member play. Essential Duties: ·

Oversees the activities of the racquets staff professionals and assists with staff training and performance development. ·

Schedules the racquets staff professionals for duties both on and off the racquet courts. ·

Assists the Director of Racquets in developing racquets club programs and special events. ·

Plans all new member evaluations. ·

Performs private and group racquets lessons to racquets club members and guests, as well as conducts seminars for members, as directed. ·

Provides assistance to the Director of Racquets with operating racquets tournaments and charity events. ·

Acts as liaison to the Team Racquets program, oversees all charges for practices, and acts as a conduit for all team communications. ·

Works in concert with the Racquets Concierge to organize racquets members' games. ·

Promotes the racquets department programs using sound business practices. ·

Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses. ·

Responsible for implementing and maintaining excellent service to achieve member and guest satisfaction. ·

Responsible to assist Director of Racquets with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems. ·

Manages department members that may include, but is not limited to: Racquets Instructors, Racquets Shop staff, Maintenance staff and maintenance operations. ·

Assures that effective orientation and training are given to each new associate. Assists with development of ongoing training programs. ·

Regular and reliable attendance. ·

Incorporates safe work practices in job performance. ·

Performs other duties as assigned. Education/Experience: Associate’s degree (AA); and three to five years related experience as a Racquets

professional/instructor ; or equivalent combination of education and experience. Similar country club environment experience required.

Certificates/Licenses: CPR, First Aid Certification, certified Elite level USPTA or USPTR professional.

Job Knowledge, Skill, and Ability Preferences: ·

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). ·

Possess U.S.T.A. rating of 4.5 or higher. Company Description BallenIsles Country Club is located in the heart of Palm Beach Gardens, Florida, situated on 1,300 magnificent acres. This private member-owned club was founded in 1963 and is home to 1,575 member families. A $35 million clubhouse renovation was completed in November 2018, featuring 115,000 square feet of luxurious space; three championship golf courses with 54 holes of golf; a world-class 23-court tennis complex including an exhibition tennis court and pickleball courts; and a state-of-the-art Sports Complex with a full-service salon and spa, fitness center, Pilates and spin studios and resort-style swimming pool. Our six dining venues are noted for their variety of offerings from casual poolside dining to upscale global cuisine and exceptional catering and social events.

BallenIsles is open 7 days a week, 12 months per year, offering an array of best-in-class amenities and services. BallenIsles is honored to be designated as one of America’s Healthiest Clubs, a 5-Star Platinum Club of America, Audubon International Certified, CMAA International Wine Society recipient, The Association of Golf Merchandisers Platinum Award recipient, a Distinguished Club by Board Room Magazine and awarded Best Country Club of Palm Beach County.

Company Description

BallenIsles Country Club is located in the heart of Palm Beach Gardens, Florida, situated on 1,300 magnificent acres. This private member-owned club was founded in 1963 and is home to 1,575 member families.

A $35 million clubhouse renovation was completed in November 2018, featuring 115,000 square feet of luxurious space; three championship golf courses with 54 holes of golf; a world-class 23-court tennis complex including an exhibition tennis court and pickleball courts; and a state-of-the-art Sports Complex with a full-service salon and spa, fitness center, Pilates and spin studios and resort-style swimming pool. Our six dining venues are noted for their variety of offerings from casual poolside dining to upscale global cuisine and exceptional catering and social events. \r\rBallenIsles is open 7 days a week, 12 months per year, offering an array of best-in-class amenities and services. BallenIsles is honored to be designated as one of America’s Healthiest Clubs, a 5-Star Platinum Club of America, Audubon International Certified, CMAA International Wine Society recipient, The Association of Golf Merchandisers Platinum Award recipient, a Distinguished Club by Board Room Magazine and awarded Best Country Club of Palm Beach County. #J-18808-Ljbffr

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