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Systems & Helpdesk Support (Revenue Cycle Dedicated) - Hybrid
2 months ago
More Information about this Job:
Medical Billing Systems Systems Support Specialist
Hybrid (on-Site & Remote)
Starting Pay $17.00
JOB SUMMARY
The Medical Billing - Systems Support Specialist will support the Revenue Cycle Department for Global Medical Response (GMR). They will serve as a liaison between Revenue Cycle and GMR IT. As a Systems Support Specialist, they will be responsible for providing helpdesk support, provisioning access to our primary work programs, assist with projects, and all duties as assigned by Revenue Cycle leadership. They must be able to work as a strong member of a small team to support more than 400 employees, working remotely in and in office.
DUTIES
On call after hours and weekends, no less than one (1) week per month.
Provide helpdesk support via monitoring incoming communications using multiple platforms.
Data entry projects, access provisioning, inventory management, equipment support, and other duties as assigned.
Work to achieve team and departmental goals.
Work effectively as a member of a team.
Communicate clearly and concisely, both orally and in writing
QUALIFICATIONS
Required Experience
Intermediate to advances computer skills.
Must have experience in person computers, printers, other peripheral equipment, Microsoft products, and other applicable software.
Have ability to work with people in a support role.
Advanced trouble shooting and multitasking skills.
Preferred Experience
Minimum of one (1) year in healthcare billing experience with an emphasis in the Respond Billing application
Ability to take direction, work well as part of a team, and work independently when needed.
Strong interpersonal and communication capabilities through customer service.
Ability to adapt in the workplace can keep up with moving priorities, projects, clients, and technology.
Required Education
High School diploma or equivalent
Required Skills
Ability to define and identify problems, collect data, establish facts, and draw valid conclusions
Ability to respond to inquires or complaints from customers in a positive and productive manner
Ability to gather data, compile information, and prepare reports
Ability to use independent judgment and to manage and manage confidential information
Ability to prepare routine administration
Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO Statement:Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
