IT Call Center Agent

3 weeks ago


Fort Lauderdale, United States AIDS Healthcare Foundation Full time

WHO WE ARE:

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation

Does the idea of doing something that really makes a difference in peoples lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHFs core values are:

Patient-Centered

Value Employees

Respect for Diversity

Nimble

Fight for Whats Right

STILL INTERESTED? Please continue

YOUR CONTRIBUTION TO OUR SUCCESS:

A IT Call Center Agent contributes to AHF by responding to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for end users. The analysts will work closely with other IT department personnel to aid on tasks that are outside the scope of their knowledge or expertise.


A IT Call Center Agent enhances the reputation of AHF by provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. Must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members.


You will be a passionate advocate for our top initiatives.


To be successful as a IT Call Center Agent, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.


AHF has a collaborative organizational structure where staff are accountable to multiple leaders.


The IT Call Center Agent will work as a part of a close-knit team to perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment.


Licenses and Certifications: A+ Cerification, Network+ Certification (prefered)

AHF Commitment:

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment oppor extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.


  • IT Call Center Agent

    3 weeks ago


    Fort Lauderdale, Florida, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!   Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?   If so, AIDS...

  • Call Center Agent

    21 hours ago


    Fort Worth, United States Serenity Healthcare Full time

    Call Center Agent    Onsite – Fort Worth, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Call Center Agent...


  • Fort Morgan, United States Salud Family Health Full time

    Job Description We are looking for a  Contact Center Agent  to join our family. As a Contact Center Agent  with Salud, similar to a Call Center, you will be responsible for answering all incoming telephone calls, scheduling appointments, and directing them to the appropriate department or individual. Contact Center Agents at Salud, approach his/her...

  • Call Center Agent

    4 days ago


    Fort Worth, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCall Center Agent    Onsite – Fort Worth, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are...


  • Fort Lauderdale, United States AIDS Healthcare Foundation Full time

    WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS...


  • Fort Lauderdale, United States AIDS Healthcare Foundation Full time

    AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare...


  • Fort Myers, United States TeleSpecialists LLC Full time

    Job DescriptionJob DescriptionThis is a 100% in office position in either our Atlanta Georgia or Ft Myers Fl offices.We are in search of an experienced Emergency Call Center (RRC) Supervisor to lead our teams 24/7/365 call center within multiple sites. As a key player in this role, you will oversee RRC call center team leads and agents, ensuring the seamless...

  • Front Desk Agent

    4 days ago


    Fort Lauderdale, United States Performance Hospitality Management Full time

    The Front Desk Agent is responsible for communicating with members/visitors in a highly professional manner; retaining membership, answering calls, answering member questions, and various clerical tasks as assigned. Responsibilities for guest service Agent, Front Desk


  • Fort Worth, United States AirCo Air Conditioning Full time

    Customer Experience Agent (Call Center) NOTE: Working a consistent Saturday or Sunday, and/or working until 7PM may be required for weekdays. Four day 10 hour shift options are available. Pay Rate: $16.00-$19.00 /hr DOE, + bonuses after 90 days This position is in office As a Customer Service Representative with our growing company. We will work with you...


  • Fort Lauderdale, United States YMCA of South Florida Full time

    The Call Center Representative engages members and guests over the phone, responds to their needs, and promotes information on membership and programs. The individual in this role delivers excellent service to all members and program participants and contributes to member sales and retention efforts. Essential Functions / Job Duties:Maintain good relations...


  • Fort Worth, United States AirCo Air Conditioning Full time

    Job DescriptionJob DescriptionCustomer Experience Agent (Call Center)NOTE: Working a consistent Saturday or Sunday, and/or working until 7PM may be required for weekdays. Four day 10 hour shift options are available.Pay Rate: $16.00-$19.00 /hr DOE, + bonuses after 90 daysThis position is in officeAs a Customer Service Representative with our growing company....


  • Fort Worth, United States AirCo Air Conditioning Full time

    Customer Experience Agent (Call Center)NOTE: Working a consistent Saturday or Sunday, and/or working until 7PM may be required for weekdays. Four day 10 hour shift options are available.Pay Rate: $16.00-$19.00 /hr DOE, + bonuses after 90 daysThis position is in officeAs a Customer Service Representative with our growing company. We will work with you every...


  • Fort Lauderdale, United States Employment Solutions Full time

    Job DescriptionJob DescriptionBusy Insurance company seeking experienced Licensed Insurance Sales Agents. Must have strong computer and customer service skills. Minimum of 1 year of sales related experience required. Call center experience preferred. Candidates must have 220 Property & Casualty or 20-44 Personal Lines insurance license. **This is...


  • Fort Walton Beach, United States Titan Technologies Full time

    Telaforce, a Titan Technologies company, is HIRING! We offer a full benefits package, including paid holidays, a great work environment and growth opportunities with our promote from within policy. Working hours are Monday through Friday, no evenings or weekends required. We're interviewing now to fill multiple Outbound Call Center Data Collection Agent...

  • Life Insurance Agent

    2 weeks ago


    Fort Lauderdale, United States Waranch Insurance Group Full time

    Position Overview:The Insurance Agent position is responsible for setting qualified appointments with prospects to review Insurance plans that they have inquired about and to review and close them on our products.**ENCOURAGED TO APPLY EVEN WITH OUT AN INSURANCE LICENSE**Uncapped Commissions + As many leads as you can call + Ongoing Daily Sales Training...

  • Life Insurance Agent

    2 weeks ago


    Fort Lauderdale, United States Waranch Insurance Group Full time

    Position Overview:The Insurance Agent position is responsible for setting qualified appointments with prospects to review Insurance plans that they have inquired about and to review and close them on our products.**ENCOURAGED TO APPLY EVEN WITH OUT AN INSURANCE LICENSE**Uncapped Commissions + As many leads as you can call + Ongoing Daily Sales Training...


  • Fort Lauderdale, United States Stratford Medical Group Full time

    Job DescriptionJob DescriptionJob SummaryLooking for self-motivated and dependable individuals with customer service background. Immediate Hires needed. Base plus commission as well as advancement opportunities in a rapidly growing business.Call Center Representative -- Fort Lauderdale, FLJob duties include, but are not limited to:Answering calls to set...


  • Fort Lauderdale, United States Castelan Group Full time

    **Customer Service Agent** Furniture Care Network Claims Weston Super Mare, North Somerset Minimum Experience **Entry-level** Compensation **17,953.65** We have an exciting opportunity to join our dynamic team as a Customer Services Agent within the Concierge Team. Any successful candidate will provide excellent customer service to clients and their...

  • Call Center Associate

    4 weeks ago


    Fort Lauderdale, United States Ryze Agency Full time

    Job DescriptionJob Description Position OverviewAre you an experienced sales or customer service professional with a proven history of meeting and exceeding goals? We are seeking a motivated, results-oriented, enthusiastic individual to fill the position of Call Center Representative. This is a front-facing position that requires polish, poise and a passion...

  • Call Center

    23 hours ago


    Fort Worth, United States CornerStone Staffing Full time

    Do you have great CALL CENTER experience in a MEDICAL setting or DISPATCHING experience? Are looking for PART TIME work and are you available to work WEEKENDS, EVENINGS AND HOLIDAYS? If so, don't miss out on this TEMP TO HIRE career opportunity and APPLY TODAY! CornerStone Staffing has partnered with a MAJOR HEALTHCARE NETWORK in Fort Worth and is currently...