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Branch Operations Manager

2 months ago

Sioux Falls, United States Singer Industrial Full time

Job Description

Job Description

Dakota Fluid Power , a Singer Industrial Company, is searching for Branch Operations Manager, to join their team in

Sioux Falls, SD .

Singer Industrial is one of America’s largest Industrial Distributors with a North American footprint of approximately 100 locations with over 1,400 employees. Singer Industrial strives to efficiently improve customer productivity with innovative industrial solutions, while providing employee growth and opportunity. We serve a diverse market portfolio including petrochemical, oil/gas, food & beverage, OE equipment, marine, MRO, construction, rental supply, power generation and mining. We do this with a robust line of fluid power, hose & fittings, belts, seals & gaskets, pneumatic and automation products, and services.

Summary of Responsibilities: A Branch Operations Manager is to lead and work alongside all individuals of our Distribution and Service Team at the identified location with management responsibility. This person must believe, live and promote our mission statement and corporate values, ensuring quality practices are maintained, improve productivity and efficiencies where applicable, collaborate with the corporate office to maintain proper inventory levels, all accounting detail is communicated, HR responsibility is managed, and maintain a safe and positive work environment. This position requires strong listening, effective communication and team building skills, timely problem-solving techniques, ability to multitask and focus on multiple projects at once while exceeding customer expectations.

J

ob Duties Include: • Lead and manage the day-to-day business operations for the location of responsibility. • Supervise and lead the tiered

management/Supervisory

levels at the business location. • Collaborate with sales to meet corporate objectives and customer service expectations. • Analyze process effectiveness, make recommendations for productivity improvements and eliminate waste. • Responsible for showroom appearance and product offering. • Ensure all retail sales are at appropriate margin levels. • Lead customer service, front counter and warehouse staff. • Train, mentor and develop team members, provide performance evaluations. • Establishes disciplinary measures, including corrective action plans providing the best outcome possible. • Assist with the recruiting, hiring, and interviewing process to maintain proper staffing levels. • Communicate with senior management for branch level needs on equipment, manpower and inventory. • Coordinate with corporate to ensure the proper inventory levels and maintenance required for the branch. • Ensure cycle counting is maintained at an acceptable accuracy level. • Operate as a working manager performing all job duties as required. • Ensure the Till is balanced daily and cash amount is maintained. • Account for petty cash if applicable and submit

receipts/activities

on a regular basis. • Weekly prepare and make bank deposits; prepare and ship paperwork packet to corporate accounting department for reconciliation of accounts. • Manage and review locations timecard requirements through ADP. • Travel to Corporate as deemed necessary to stay relevant to company initiatives. • Any other duties assigned by Senior Management.

Required

Skills/Qualifications:

Experience in process Improvement; Staff Planning; Developing Standards/ operational

practices/procedures Experience and proficient in using Microsoft Office Suites, particularly Excel Experience in working in customer service, customer facing roles Experience being hands-on in a

mechanical/technical

capacity

Preferred

Skills/Qualifications: Experience managing or leading a team/group or project(s) Experience in hydraulics industry

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