Customer Service Specialist
2 weeks ago
** Customer Service Specialist**
**Job Category****:** Administration **Requisition Number****:** CUSTO006083 Showing 1 location **Job Details**
**Description**
**Responsibilities:**
* Assist Customer Service Manager with employee interactions including customer service games, newsletters, mandatory early morning breakfasts throughout the season, handing out prizes, and numerous other customer service-related activities.
* Assist with identifying problematic issues and concerns & help resolve them.
* Maximize both employee and customer satisfaction.
* Assist with check-in/check-out procedure as necessary.
* Excellent talent to interact with people in a positive and courteous manner
* Ability to build positive relationships with a high level of interpersonal skills
* Attentiveness & Patience
* Ability to find the positive in any situation
* Excellent communication and problem-solving skills
**Qualifications:**
* All applicants must be at least 18 years of age.
* Must have at least 2 years of Customer Service experience
* High school diploma or equivalent. Some college preferred.
* Customer service-oriented with the ability to interact with all levels of management.
* Dependable and Punctual Individual
* Highly motivated with a pleasant and upbeat attitude.
* Ability to multi-task in a fast-paced team setting in addition to working independently.
* Excellent oral and written communication and strong attention to detail.
* Must be flexible to work all Yankee Stadium events including mornings, late nights, weekends, and holidays.
* Must be able to work fluently in English and bi-lingual skills are a plus.
* Ability to walk around for 7 to 8 hours and carry items weighing up to 30 pounds.
* Other duties as assigned
* Practice safe work habits follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job-specific safety training.
*Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information*
**Skills**
**Preferred**
**Foreign Language - Spanish** *Some Knowledge* **Content Writing** *Some Knowledge* **Communication** *Intermediate* **Customer Service** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**
**Experience**
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