Current jobs related to Contact Center Representative/Financial Services/Customer Service - Naperville - HealthCare Associates Credit Union
-
Naperville, United States HealthCare Associates Credit Union Full timeJob DescriptionJob DescriptionYou love talking to people??Then join the Credit Union Difference! We are a not for profit that helps people. In addition to taking care of our members, we take care of our employees with some great benefits:$20.87/hr35 hour work week. 4 weeks of paid time off. Federal holidays off. Full benefits package401K (Up to 4.5% matching...
-
Contact Center Representative
2 weeks ago
Naperville, United States The LaSalle Group Full timeLaSalle Network has partnered with a credit union that offers easy-to-use checking account choices for each users' individual needs. They are seeking a Contact Center Representative to join their team. Contact Center Representative Responsibilities: Deliver service to both internal and external members that are in alignment with the credit union's service...
-
Contact Center Representative
2 weeks ago
Naperville, United States LaSalle Network Full timeLaSalle Network has partnered with a credit union that offers easy-to-use checking account choices for each users' individual needs. They are seeking a Contact Center Representative to join their team. Contact Center Representative Responsibilities:Deliver service to both internal and external members that are in alignment with the credit union's service...
-
Contact Center Representative
5 days ago
Naperville, United States TEKsystems Full timeDescription: The Contact Center Representative is the members’ first impression – as well as ongoing representation – of the credit union’s service and support structure. It should be noted that this position is very important to the overall image and success of the organization. Service to the members is critical. First line of contact – reps...
-
Contact Center Representative
7 days ago
Naperville, United States TEKsystems Full timeDescription: The Contact Center Representative is the members first impression as well as ongoing representation of the credit unions service and support structure. It should be noted that this position is very important to the overall image and success of the organization. Service to the members is critical. First line of contact reps will assist with first...
-
Customer Service Representative
2 months ago
Naperville, United States Nicole Hupp & Associates Full timeJob DescriptionJob DescriptionOur close-knit agency is excited to offer the chance to bring on a customer service representative to join our team! As a customer service representative you will be responsible for shaping the experience of each of our valued clients. You will support our clients and our sales team by providing service on accounts, answering...
-
Contact Center Specialist
14 hours ago
Naperville, Illinois, United States HealthCare Associates Credit Union Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at HealthCare Associates Credit Union. As a key member of our contact center team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional...
-
Financial Services Representative
4 weeks ago
Naperville, United States Fidelity Investments Full timeJob Description: Financial Consultant If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is...
-
Customer Service Representative
3 months ago
Naperville, United States Woody Buick GMC of Naperville Full timeWoody Buick GMC in Naperville is Chicaogland’s largest GM Dealership. We are a family-owned dealership focused on customer satisfaction and community. We are seeking Customer Service Representatives capable of smiling through the phone, and eager to provide exceptional service in our call center.Compensation: $20.00 hourlyResponsibilities:Respond...
-
Contact Center Agent
2 months ago
Naperville, United States The LaSalle Group Full timeKickstart your career with a new job opportunity! Our client in Naperville is looking for aContact Center Agent to join their team! This technology-driven company provides help with maintenance, repair and home solutions. If you are a Contact Center Agent looking to jump back into the workforce, this is the role for you! Contact Center Agent...
-
Customer Service Representative
1 month ago
Naperville, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Naperville, IL, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Commercial Lines Customer Service Representative
3 months ago
Naperville, United States Allers Morrison Insurance Agency Full timeJob DescriptionJob DescriptionIndependent Insurance Agency is in need of a Commercial Lines Customer Service Representative (CSR) for their growing organization. The Customer Service Representative provides professional and courteous customer service and builds long-term client relationships. The Customer Service Representative will act as an ambassador...
-
Customer Service Representative
1 week ago
Naperville, United States JMJ Phillip Group Full timeA growing food manufacturer is seeking a Customer Service Representative in the greater Naperville, IL area.Candidates Must Have:Previous customer experience or inside sales experienceKnowledge of the food and beverage industryStrong communication skills
-
Customer Service Representative
4 days ago
naperville, United States JMJ Phillip Group Full timeA growing food manufacturer is seeking a Customer Service Representative in the greater Naperville, IL area.Candidates Must Have:Previous customer experience or inside sales experienceKnowledge of the food and beverage industryStrong communication skills
-
Customer Service Representative
1 week ago
Naperville, United States JMJ Phillip Group Full timeA growing food manufacturer is seeking a Customer Service Representative in the greater Naperville, IL area.Candidates Must Have:Previous customer experience or inside sales experienceKnowledge of the food and beverage industryStrong communication skills
-
Customer Service Representative
2 days ago
naperville, United States JMJ Phillip Group Full timeA growing food manufacturer is seeking a Customer Service Representative in the greater Naperville, IL area.Candidates Must Have:Previous customer experience or inside sales experienceKnowledge of the food and beverage industryStrong communication skills
-
Bilingual Contact Center Agent
2 months ago
Naperville, United States The LaSalle Group Full timeKickstart your career with a new job opportunity! Our client in Naperville is looking for a Bilingual Contact Center Agent to join their team! This technology-driven company provides help with maintenance repair and home solutions. If you are a bilingual in Spanishand have the drive to build relationships with customers and upsell, this position for you! ...
-
Customer Service Representative
19 hours ago
Naperville, Illinois, United States Gerald Auto Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Gerald Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer InteractionRespond to customer inquiries and concerns in...
-
Financial Services Consultant
1 week ago
Naperville, Illinois, United States New York Life - Todd Couture Full timeJob OverviewFinancial Services Representative - Sales / Account ExecutiveAt New York Life - Todd Couture, our objective is to deliver financial stability and assurance through our diverse insurance, annuity, and investment offerings. We prioritize integrity and compassion in every interaction with our clients, business associates, and colleagues. With a...
-
Service Center Director
3 days ago
Naperville, Illinois, United States Valvoline Instant Oil Change Full timeExciting Career Opportunity at a Reputable Automotive CompanyValvoline Instant Oil Change is seeking a highly skilled and experienced professional to lead our service center team. As a Service Center Director, you will be responsible for managing the daily operations of the service center, including team leadership and customer service.Key...
![HealthCare Associates Credit Union](https://media.trabajo.org/img/noimg.jpg)
Contact Center Representative/Financial Services/Customer Service
2 months ago
You love talking to people??
Then join the Credit Union Difference We are a not for profit that helps people.
In addition to taking care of our members, we take care of our employees with some great benefits:
$20.87/hr
35 hour work week.
4 weeks of paid time off.
Federal holidays off.
Full benefits package
401K (Up to 4.5% matching PLUS 4% employer contribution)
Details:
The Contact Center Representative is the members' first impression - as well as ongoing representation - of the credit union's service and support structure. They have the opportunity to make a difference in the financial health of our members while supporting them in their life goals.
Responsibilities:
1) Service
Deliver service to both internal and external members that are in alignment with the credit union's Service Promises.
Meets all established sales and service goal.
Possess adequate product knowledge as measured by the annual product knowledge certification assessment
2) Member Service
Explain and recommend credit union products and services
Provide general account information
Provide information on new and on-going promotions
Address and resolve member problems and complaints
3) Execution of Departmental Programs, Policies, and Procedures
Record research requests and deliver to appropriate personnel
Explain the procedure to initiate payroll requests, and ensure all forms are mailed to appropriate destination
Assess field of membership qualifications and provide accurate information
Meet daily/monthly departmental productivity standards
4) Financial Obligations
Possess knowledge of PAM (the audio response system), and assist members with the usage
Possess strong knowledge of MY247 online banking and assist members with the registration and usage
Possess knowledge of bill pay and assist members with the set up and usage
Facilitate wire transfer requests
Process check orders
Provide loan payoff information
Set-up auto share transfers, loan transfers and off-cycle transfers per member requests
Provide rate information on deposits and loans
5) Process Financial Transactions
Post loan payments
Process phone transfer requests between share accounts, loan accounts and cross-member accounts
Process check withdrawals
Process loan advance requests
6) Other
Adhere to other duties as assigned
Qualifications:
High School Diploma or equivalent
Minimum 3-years member service (customer service) experience - preferably in a Financial Institution setting but not required
Meet monthly sales goals
Excellent communication skills both verbal and written
Ability to work well under pressure and multitask
Enjoy problem solving and interaction with members
Excellent interpersonal skills
Strong phone etiquette, pleasant voice and demeanor
Must be able to sit for long periods of time
Type 20-30 words per minute
Team oriented
HACU is an Equal Opportunity Employer
This position is onsite
#J-18808-Ljbffr