Part-Time Customer Service Representative

3 months ago

Indianapolis, United States Rollins Full time

** Part-Time Customer Service Representative**

**Job Category****:** Customer Service **Requisition Number****:** ORKIN18729 Showing 1 location **Job Details**

**Description**

**$16.00 PER HOUR**

**20 HOURS PER WEEK**

**At Orkin, our purpose is to help protect the world where we live, work, and play.**

Our part-time **Customer Service Specialists** receive fully paid training and competitive wages. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to customers.

**The Successful Customer Service Specialist Will . . .**

* Contact customers to schedule and confirm service appointments

* Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate

* Schedule & communicate with Service Technicians to meet customer requirements

* Perform outbound calls to customers to follow-up on service received

* Perform outbound calls to customers regarding outstanding account balances

* Receive payments from past due customers

* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules

* Reschedule unserviced accounts within 24 hours

* Answer inbound customer service calls with an open, friendly greeting

* Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs

* Use strong communication skills to communicate/empathize with customers

* Work well within a team

* Participate in quality assurance processes/programs/initiatives as requested

**We Offer**

* Competitive hourly pay

* Quality, comprehensive training programs

* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

* The Pest Management Industry is growing and is a recession resistant line of business

* Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA

**Requirements:**

We require the ability to pass a drug screen. Candidates must meet the job requirements and perform the following job duties with or without accommodations:

* Excellent written and oral communication skills

* Strong customer phone service background

* Ability to multi-task, be organized, efficient, accurate and accountable

* Strong work ethic and capacity to handle high work volume in a teamwork environment

**Skills**

**Required**

**Microsoft Office** *Advanced* **Problem Solving Ability** *Advanced* **Influencing Others** *Advanced* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School/GED or better.

**Experience**

**Required**

**2 years:** Customer service experience

**Preferred**

Scheduling experience in a service industry preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Representative

    3 weeks ago

    Indianapolis, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...

  • Customer Service Representative

    2 months ago

    Indianapolis, United States David's Bridal Full time

    **Customer Service Representative** NOW HIRING Location IN - Indianapolis Area Store Hourly Careers Category Retail - Customer Service Share this role: **Seasonal CUSTOMER SERVICE REPRESENTATIVE** **What if** Our most successful seasonal CSRs are self-motivated individuals with upbeat, outgoing personalities, and excellent communications skills. They enjoy...

  • Customer Service Center Rep

    3 months ago

    Indianapolis, United States Indiana Farm Bureau Full time

    ** Customer Service Center Rep - Part-Time** **Job Category****:** Marketing **Requisition Number****:** CUSTO03041 Showing 1 location **Job Details** **Description** We are looking for a **customer service center representative** to provide excellent, effective, and immediate customer service by responding to inquiries and requests from customers and...

  • Customer Service Representative

    1 day ago

    Indianapolis, Indiana, United States Crew Carwash Full time

    Job SummaryWe are seeking a friendly and enthusiastic Customer Service Representative to join our Part Time Night Crew at Crew Carwash. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesProvide excellent customer service to our guests,...

  • Customer Service Representative

    2 months ago

    Indianapolis, United States Million Air Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...

  • Customer Service Representative

    3 weeks ago

    Indianapolis, United States U-Haul Full time

    Location: 7027 E 86th St, Indianapolis, Indiana 46250 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    3 months ago

    Indianapolis, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Indianapolis, IN, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...

  • Customer Service Representative

    3 months ago

    Indianapolis, United States Suburban Propane Full time

    > > **Customer Service Representative** **Lawrence , IN** **JOB ID: 7921** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...

  • Customer Service Representative

    3 months ago

    Indianapolis, United States Mutual of Omaha Mortgage Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeMutual of Omaha Mortgage$10 an hour + bonusVision, Medical, Dental, Life Insurance, RetirementFull-TimeJob SummaryAt Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We’re looking for...

  • Customer Service Representative

    3 weeks ago

    Indianapolis, United States Mutual of Omaha Mortgage Full time $14

    Job DescriptionJob DescriptionCustomer Service RepresentativeMutual of Omaha Mortgage$14 an hour + bonusVision, Medical, Dental, Life Insurance, RetirementFull-TimeJob SummaryAt Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We’re looking for...

  • Customer Service Representative

    2 days ago

    Indianapolis, Indiana, United States Aurora Innovations Full time

    About the RoleWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative at Aurora Innovations. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...

  • Customer Service Representative

    2 months ago

    Indianapolis, United States PIP, Inc. Full time

    Benefits: 401(k) matching Company parties Dental insurance Employee discounts Health insurance Paid time off Vision insurance Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment 401K with match Health and Dental Insurance optional Company Overview: A locally owned and...

  • Customer Service Representative- Full Time

    4 months ago

    Indianapolis, United States Bonedry Full time

    **Customer Service Representative- Full Time** Indianapolis, Indiana / Indianapolis Administration / Full-Time Bone Dry Roofing is searching for a professional Call Center Representative to work closely with other team members to provide outstanding service to our customers. The Call Center Representative may handle a high volume of inbound and/or outbound...

  • Customer Service Representative

    3 months ago

    Indianapolis, United States U-Haul Full time

    Location: 7425 E Washington St, Indianapolis, Indiana 46219 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Indianapolis, United States Disability Solutions Full time

    Good Dog Hotel and Spa located in South Broadripple is looking for an experienced Customer Service Representative to add to our team. Pay starts at $12-$13 per hour. We are a friendly, fun and exciting team that needs a go getter to help make our customers #1. This is a very detailed, fast paced position. The position requires about 25 plus hours per week....

  • Customer Service Representative

    2 weeks ago

    Indianapolis, United States Good Dog Hotel and Spa Full time

    Good Dog Hotel and Spa located in South Broadripple is looking for an experienced Customer Service Representative to add to our team. Pay starts at $12-$13 per hour. We are a friendly, fun and exciting team that needs a go getter to help make our customers #1. This is a very detailed, fast paced position. The position requires about 25 plus hours per week....

  • Customer Service Representative

    2 months ago

    Indianapolis, United States Resource Hub Full time

    Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we...

  • Customer Service Representative

    2 months ago

    Indianapolis, United States Altitude Sports and Entertainment Full time

    ** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO03918 Showing 1 location **Job Details** **Description** The Role The Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise...

  • Customer Service Representative

    1 month ago

    Indianapolis, United States Leidos Full time

    Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality...

  • Customer Service Representative

    3 weeks ago

    Indianapolis, United States Leidos Full time

    Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality...