Customer Service Center Rep

3 months ago


Indianapolis, United States Indiana Farm Bureau Full time

** Customer Service Center Rep - Part-Time**

**Job Category****:** Marketing **Requisition Number****:** CUSTO03041 Showing 1 location **Job Details**

**Description**

We are looking for a **customer service center representative** to provide excellent, effective, and immediate customer service by responding to inquiries and requests from customers and prospects by telephone, mail, email, and live chat.

**We are looking for someone that can:**

* Provide customer support and information to all internal and external clients.

* Provide the ultimate customer service experience by happily resolving issues timely and efficiently with respect and dignity.

* Receive incoming interactions in all queues with a goal of first call resolution.

* Develop the ability to answer inquiries for Indiana Farm Bureau Insurance and affiliate products and service inquiries.

* Document each call thoroughly via company systems for follow-up by Claims, Marketing, or other Company personnel.

* Provide Auto quotes and sell our Auto Insurance product after becoming licensed and trained.

**Do you have:**

***This part-time shift will be for 29 hours a week. Schedule to be determined.***

***Remote working location with high speed, business-class service available via approved Internet Service Provider to be confirmed by hiring manager.***

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

High School or better.

**Experience**

**Licenses & Certifications**



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