Customer Service Representative
3 weeks ago
Description Leidos is seeking full-time Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs. You may also assist homebuyers and homeowners with requests related to purchasing and owning a home. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources. Customer Service Representative Opportunities available: 9:30 am – 6:00 pm MT in Albuquerque, NM (subject to change based on customer needs) 10:00 am – 6:30 pm ET in Indianapolis, IN (subject to change based on customer needs) Bilingual (English & Spanish) As a Customer Service Representative, you will: Reply to calls and emails from the public on housing and FHA mortgages Utilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requests Deliver excellent customer service in a high-volume call center, including responding to customer complaints Document customer email and phone communications within an internal database. To be a successful Customer Service Representative, you will possess: The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clients Excellent time management skills and dependability Experience with MS Office (Outlook, Word, Teams) Strong written and verbal communication skills including telephone etiquette Keyboarding proficiency of at least 40 words per minute Required Qualifications: High School diploma or General Educational Development (GED) certificate Minimum of 2 years of contact center experience or telephone customer service experience. Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigation Preferred Qualifications: Bilingual (English & Spanish) verbal and written Call Center (Omnichannel) background Experience in rental property management or mortgage servicing, including handling complaints Join our team and enjoy Leidos employee benefits, including: Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks per in the first year Ten paid holidays per year Access to benefits on the first day of employment (medical & dental insurance, 401K, Life, AD&D, Voluntary Disability plans) Ongoing training opportunities to foster professional development Tuition reimbursement based on Leidos policy Gym membership reimbursement Diversity and Inclusion Employee Resource Groups Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth. **The pay for this position is $17.00 per hour.** This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits. Original Posting Date: 2024-04-10 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #J-18808-Ljbffr
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Customer Service Representative
2 months ago
Indianapolis, United States Legends Hospitality Full timeThe customer service representative plays a critical role in providing quality products and services to our customers. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Handle incoming orders and answer customer service inquiries via phone, web and email. Proce Customer Service, Customer Service Representative, Representative, Retail, Security, Skills
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Customer Service Representative
2 weeks ago
Indianapolis, United States The Panther Group Full timeRemote position must reside in the state of Indiana. Job Overview: The Customer Service Representative answers incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf Customer Service Representative, Customer Service, Representative, Retail, Staffing
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Customer Service Representative
4 months ago
Indianapolis, United States Sunbelt Rentals Full timeJoin Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not Customer Service Representative, Customer Service, Equipment Rental, Sales Representative, Inside Sales,...
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Customer Service Representative
2 months ago
Indianapolis, United States Altitude Sports and Entertainment Full time** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO03918 Showing 1 location **Job Details** **Description** The Role The Customer Service Representative will report directly to the Customer Service Manager while working closely with the other Customer Service Representatives, Concessions, Merchandise...
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Customer Service Representative
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Indianapolis, United States Monstera Talent Ltd Full timeJob DescriptionJob DescriptionCustomer Service Representative | Immediate StartLocation: Indianapolis, INEmployment Type: Full-time, On-siteDo you have a knack for connecting with people and a passion for delivering exceptional customer service? Are you ready to represent well-known brands and make a positive impact in a dynamic environment? If so, we want...
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Customer Service Representative
3 weeks ago
Indianapolis, United States Million Air Full timeDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...
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Customer Service Representative
6 days ago
Indianapolis, United States Girl Scouts of Central Indiana Full time**Summary Description** - The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. - Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction **Responsibilities** - Maintaining a positive, empathetic and...
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Customer Service Representative
4 months ago
Indianapolis, United States Bluegreen Vacations Full timeLocation: Location: Customer Service Representative in Indianapolis, IN by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representativewill serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers...
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Customer Service Representative
3 months ago
Indianapolis, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Indianapolis, IN, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Customer Service Representative
2 months ago
Indianapolis, United States Million Air Full timeDo you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay? Then you will love being a valued part of our award-winning...
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Customer Service Representative
2 months ago
Indianapolis, United States Brenntag Full timeStage Picture: brenntag_other_2.jpg JobTitle: Customer Service Representative Location: Indianapolis/Indiana/USA Employment Type: Arbeitnehmer Customer Service Representative Our team in Indianapolis currently has an opening for a Customer Service Representative YOUR ROLE & RESPONSIBILITIESJob Summary: TheCustomer Service Representative is a key member of...
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Customer Service Representative
2 months ago
Indianapolis, United States Resource Hub Full timeJumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we...
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Customer Service Representative
2 months ago
Indianapolis, United States David's Bridal Full time**Customer Service Representative** NOW HIRING Location IN - Indianapolis Area Store Hourly Careers Category Retail - Customer Service Share this role: **Seasonal CUSTOMER SERVICE REPRESENTATIVE** **What if** Our most successful seasonal CSRs are self-motivated individuals with upbeat, outgoing personalities, and excellent communications skills. They enjoy...
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Customer Service Representative
3 months ago
Indianapolis, United States Suburban Propane Full time> > **Customer Service Representative** **Lawrence , IN** **JOB ID: 7921** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...
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Customer Service Representative
2 months ago
Indianapolis, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
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Customer Service Representative
1 day ago
Indianapolis, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
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Customer Service Representative
1 month ago
Indianapolis, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:-2 years of customer service experience-Strong computer, typing and 10-key skills-Experience with Microsoft Office-Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:-Transportation experience-Excellent...
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Customer Service Representative
10 hours ago
Indianapolis, Indiana, United States Connected Staffing Solutions Full timeJob DescriptionJob Title: Customer Service RepresentativeCompany: Connected Staffing SolutionsAbout Us: Our Client is a leading provider of innovative financial solutions, dedicated to helping individuals and families secure their financial future. We pride ourselves on delivering exceptional customer experiences through our dedicated team of professionals....
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Customer Service Representative
3 weeks ago
Indianapolis, United States U-Haul Full timeLocation: 7027 E 86th St, Indianapolis, Indiana 46250 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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AT&T Customer Service Representative
3 weeks ago
Indianapolis, United States Pinakle Full timePinakle is seeking a tenacious AT&T Customer Service Representative to join our dynamic team! We are a rapidly growing sales firm in the Indianapolis area that works alongside prominent clients in the telecommunications industry, including AT&T. Our goal is to connect customers to our clients' efficient and reliable networks, offering hassle-free and...
