Director, Shopfront Operations, HE

4 weeks ago

Englewood Cliffs, United States LG Full time

LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as a Director, Shopfront Operations located in Englewood Cliffs, NJ. This role is ONSITE Shopfront Operations Team Leader The Director of Shopfront Operations is responsible for the development and implementation of retail strategies to drive the KPIs of the Home Entertainment (HE) division. Managing a team of direct reports and a 3rd-party labor force, this person will ensure flawless retail execution and sell-out maximization of the company’s consumer electronics portfolio. The role requires a high degree of responsibility for human and financial resources and will require the incumbent to provide recommendations to optimize returns on resource investments. This person will provide hands-on leadership to maximize both individual employee and team performance. Key responsibilities Define the mission and set the direction for a team of 3rd party Area Sales Managers that engage with retail salespeople at premier consumer electronics retailers across the country Drive the NPI process to ensure flawless digital and brick-and-mortar execution Establish granular sell-out targets tied to HE business unit goals Manage VPL program at Best Buy and ensure alignment to LG KPIs Devise and maintain an effective issue resolution plan (break/fix) for retail displays Provide market sensing and disseminate regularly to key stakeholders Conduct regular performance reviews at both regional and store level, identifying issue stores and defining plans to address Assemble and maintain floor mapping of competitive products Take steps to improve the utility and efficacy of retail shopfront visits Continuously optimize labor coverage model for maximum efficiency Coordinate and drive the 3rd party labor RFP process to secure the most effective and cost-efficient solution provider Job Requirements Bachelor's degree is required 10+ years experience in consumer marketing, retail merchandising, channel management, or strategy/management consulting Strong relationship building skills, outstanding communication ability, solid business acumen, and ability to thrive in a consensus-based, matrixed organization Proven track record of developing and managing remote teams Experience dealing with big-box national, regional, and online retailers Proficiency in Microsoft PowerPoint and Excel At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take in account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies, where applicable, the salary range listed may not reflect all geographic differentials applied .

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