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Client Associate

3 months ago

Chicago, United States Dow Jones & Company, Inc. Full time
Job Description:

Job Description:

In this role, the Client Associate is a key team player, partnering to sell integrated media solutions and partnerships to large Financial Services clients. This position supports designated Client Partners/Associate Client Partners to prepare proposals, maintain excellent client relations, generate prospect opportunities/leads, regularly update competitive analysis, and support their CP/ACP in all sales to the Financial Services clients to achieve/exceed quarterly revenue goals.

Client Associates will be exposed to selling market-leading solutions and partnerships across the Dow Jones portfolio, custom content, conferences, digital, audio, video, and print.

Responsibilities:
  • Supports all aspects of the sales activities of designated Client Partners
    • Project management: tracking of print insertions, high-impact digital executions, newsletters, and custom media activations
    • Direct communication and follow-up with clients and internal departments in a deadline-driven environment.
    • Excellent client support
    • Liaise with internal teams to develop tactical, proactive solutions and partnership concepts and pricing
  • Coordinate, prepare, and support client media proposals for presentation generation
    • Assist with research for meetings and special projects as directed
    • Ensure that the sales team has the required sales materials and support information for sales calls and RFP responses
    • Aid in proactive outreach by monitoring our and other publications for assigned clients
    • Proactively seek additional revenue opportunities from new LOBs/new clients.
  • Deliver post-campaign insights and assist with renewal opportunities
    • Seek invoice orders and ensure internal teams have been adequately briefed to deliver media solutions
    • Work with Planning to monitor campaign materials post-sale from a high level to ensure campaign delivery
    • Work with Planning on campaign optimizations as needed to avoid under-delivery
    • Work closely with the planning team to ensure all screenshot decks are correctly completed
  • Monitor competition to identify market share and revenue growth areas
Skills & Requirements
  • 0-1 years experience in advertising sales support is required
  • Financial Services experience or understanding is advantageous
  • Proven high standards of client support and service
  • Articulate and intelligent, with strong writing and presentation skills
  • Effective communication, verbal and written
  • Candidates must possess initiative, be detail-oriented, and be able to work independently and within a team environment
  • Organized and focused on priorities that move the sales process forward
  • Creative thinker who can match marketers' goals with the unique, affluent audiences available through our media properties
  • College degree preferred
  • Attention to detail and strong written and communication skills
  • Proven ability to work well within a team environment while accomplishing individual projects
  • Strong proficiency with Google and Microsoft applications
  • Strong interpersonal skills
  • Strong familiarity with non-traditional media solutions, including custom content and conferences
  • Strong familiarity with traditional media, print, and digital media


Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:
Dow Jones - Media Sales

Job Category:
Sales

Union Status:
Union role