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Patient Service Rep
1 month ago
Major Responsibilities : Patient Services : Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Greets and accurately registers patients in EMR system verifying essential billing and demographic information. Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently. Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately. Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails. Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results; refers complex issues to practice manager or a clinical staff member, as appropriate. Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed. May coordinate with appropriate sections of hospital admission and/or outpatient admissions and surgery. Notifies patient care area when patient has arrived and is ready to be seen. Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays. Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary. Performs other related duties as required. Billing Services : Ensures the collection of maximum possible fees at the time of service and accurate follow-up billing information on the patient and payer. Reviews encounter forms for accuracy and completeness, checks with physician for missing information. Enters patient charges into the EMR system according to established policies and procedures. Batches encounter forms and balances charges. Medical Record Services : Upholds standards of the practice and of the medical group for accurate and timely medical records. Ensures the availability of properly prepared patient medical records, daily schedules and related forms. Maintains medical record including loose filing and re-filing of charts daily. Pull and prepares charts for appointments. Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area. Releases information from records, only according to corporate policies and procedures. Education/Experience Required : High school diploma or equivalent. One to two years related customer service experience. Experience handling difficult caller/customers/patients. Knowledge, Skills & Abilities Required : CRT/PC experience in a customer service setting. Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred. Strong communication skills. Ability to solve problems posed by callers seeking referrals, appointments, billing issues and clinical information. Physical Requirements and Working Conditions : Ability to function in a high volume, multiple-task environment, possibly in a crowded or closely shared workspace. Exposure to ill patients. Ability to work under stressful conditions with demanding customers. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. #J-18808-Ljbffr
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Patient Service Rep
2 weeks ago
Naperville, United States Endeavor Health - Edward-Elmhurst Healthcare Full timePosition: Patient Service Rep. Location: 120 Spalding, Naperville, IL - Full Time: 36 Hours: Monday-Friday 8 am-4:30 pm. Required Travel: No What you will need:High School or GED Required. Associates Degree Business Administration/ Management Preferr Clinic, Patient, Service, Pain, Healthcare
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Patient Service Rep
2 days ago
Naperville, United States Northshore Full timePosition Highlights: Position: Patient Service Rep Location: 120 Spalding, Naperville, IL Full Time: 36 Hours: Monday-Friday 8am-4:30pm Required Travel: No What you will need: High School or GED Required Associates Degree Business Administration/Management Preferred 2 Years of registration, scheduling, patient accounts, cash collections or customer service...
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Patient Service Rep
2 days ago
Naperville, United States Northshore Full timePosition Highlights: Position: Patient Service Rep Location: 2007 95th St, Naperville, IL Full Time: 36 hours Hours: Monday-Friday, M-F 7am to 4:30pm occasional evenings and Sat am rotation Required Travel: No ob requirements: High School or GED - Required Associates Degree Business Administration/Management Preferred 2 Years of registration, scheduling,...
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Patient Access Rep
3 months ago
Naperville, United States Endeavor Health - Edward-Elmhurst Healthcare Full timePosition: Patient Access Rep. Location: Naperville, IL - Part Time. Hours: 3 p to 8 p Mon, Tues, Fri and every other Sat 6 a to 3 p. What you will need:Required Education and/or Experience:High School diploma or GED Manual dexterity to operate variou Patient Access, Patient, Healthcare
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Customer Service Rep(09194)
1 week ago
Naperville, United States Domino's Franchise Full timeJob DescriptionJob DescriptionCompany DescriptionStarting from $13/HourDomino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives.Part-time and full-time permanent positions are availableNights and WeekendsLooking for something fast-paced & a schedule that works with you, not against you?! Domino’s Pizza is perfect for those...
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Account Rep
2 months ago
Naperville, United States USHA - Chicagoland Full timeMake an Impact:In nearly a recession proof industry; You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the...
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Patient Services Rep
3 months ago
Naperville, United States Advocate Health Full timePatient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. 1.) Greets and accurately registers patients in EMR system verifying essential billing and demographic...
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Patient Access Representative Lead
3 days ago
Naperville, United States Endeavor Health - Edward-Elmhurst Healthcare Full timePosition: Patient Access Rep Lead. Location: Naperville. Full Time. Hours: 7 a to 7:30 p (availability) with rotating weekends and holidays What you will need:Required Education and/or Experience:High School diploma or GED Proficiency with computer p Patient Access, Lead, Representative, Patient, Healthcare
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Patient Access Rep
2 weeks ago
Naperville, United States Endeavor Health - Edward-Elmhurst Healthcare Full timePosition: Patient Access Representative Location: Naperville. Part Time. Hours: Mon, Tues, Wed 8:30 a to 5 p with rotating weekend and holiday schedules. What you will need:Required Education and/or Experience:High School diploma or GED Manual dexter Patient Access, Patient, Healthcare
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Patient Service Rep
1 month ago
Naperville, United States Advocate Aurora Health Full timeMajor Responsibilities:Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals Float, Patient, Customer Service, Patient Services, Clinical, Retail, Healthcare, Information
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Patient Services Coordinator
2 months ago
Naperville, United States Cpousa Full timeDescription Comprehensive Prosthetics & Orthotics (CPO) is among the largest orthotic and prosthetic service providers in the U.S. With our extensive network of clinics across the Midwest, we offer our patients an extensive range of state-of-the-art prosthetics (artificial limbs) and orthotic devices. Our Mission is Restoring Mobility and Quality of...
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Patient Services Coordinator
3 days ago
Naperville, Illinois, United States Dr Harold Patino Oral Maxillofacial & Implant Surgery Full timeJob DescriptionPatient Services CoordinatorOverviewThe Patient Services Coordinator plays a vital role in supporting the operational functions of the practice, ensuring the efficient delivery of patient care.Key ResponsibilitiesManage and oversee adjustments to patient schedules, effectively communicating relevant information to the medical team prior to...
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Patient Services Representative
2 days ago
Naperville, United States Midwest Cardiovascular Institute Full timeNature of Duties:Performs a variety of medical office duties ranging from patient check-in/out, appointment scheduling, managing medical records, handling payments, and correspondence.Qualifications:1.High school diploma2.Knowledge of patient scheduling techniques/insurance & billing preferred.3.Good communication and customer service skills.4.Ability to...
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Coordinator of Patient Services
3 months ago
Naperville, United States Dr Harold Patino Oral Maxillofacial & Implant Surgery Full timeJob DescriptionJob DescriptionCOORDINATOR OF PATIENT SERVICESDescriptionProvide support for business-related functions of the Practice for the effective delivery of patient care.The following list is not intended to be all-inclusive, but offer a guideline as to the major responsibilities related to the position.ResponsibilitiesOversee and manage changes to...
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Front Desk Rep
3 months ago
Naperville, United States Red Roof Full time** Front Desk Rep - Part-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02462 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and tailored to...
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Patient Service Representative
3 months ago
Naperville, United States US Derm Support Roles Full timeOverviewCome join our team! We have an immediate need for a Patient Service Representative in our Naperville, IL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!Full Time:40 hours per week.Variable hours within the hours listed below.Primary location...
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Patient Service Representative
2 days ago
Naperville, United States NorthShore University HealthSystem Full timePosition Highlights: Position: Patient Service Representative Cancer Center Location: Edward Cancer Center 120 Spalding Drive Naperville, IL. Full Time: 40 hours a week Hours: Monday-Friday 8:00am- 4:30 PM A Brief Overview: Under general supervision and according to established policies and procedures, responsible for providing the cancer center...
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Patient Service Representative
3 months ago
Naperville, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our Naperville, IL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time:40 hours per week.Variable hours within the hours listed below.Primary location...
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Call Center Customer Service Rep
2 months ago
Naperville, United States MultiPlan Full timeCall Center Customer Service Rep - start 3/21/2022 in Naperville, IL at MultiPlan Location * **Location:** **Experience:** Not Specified **Job Description** Imagine a workplace that encourages you to **interpret**, **innovate** and **inspire**. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and...
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Freight Customer Service Rep
3 weeks ago
Naperville, United States U.S. Bancorp Full timeU.S. Bank Freight Payment. Customer Support Help Desk. Position Description. Provide high quality customer support through telephone inquiries and email. Detailed research and problem solving. Duties & Responsibilities. Answer customer calls/emails a Customer Service, Freight, Account Manager, Service, Skills, Microsoft, Retail, Banking