Front Desk Agent

1 month ago


Chicago, United States HSH Group The Peninsula Hong Kong Full time

The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities: Ensure proper operation of all responsibilities of Front Desk operations. Knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in performance in accordance with both Peninsula and Forbes standards. Communicate with all departments to create a guest-centric experience. Be in full compliance with Head Office database requirements. Ensure efficient operation of the Front Desk responsibilities with efficient handover. General Requirements: 2 years of Front Office experience in luxury property ideal. Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred. Ability to deal with a high level of work demand and pressure; individual must have great organization skills. Excellent command of written and spoken English. Benefits We Offer: 10 vacation days per year. 9 paid holiday days per year. 5 Chicago Paid Sick Leave days per year. 5 Chicago Paid Leave days per year. Complimentary employee meals. Discounted parking. Discounted and complimentary room nights at The Peninsula Hotels. 50% discount on spa services. 25% discount on spa retail. 80% company-paid medical, dental and vision coverage. Complimentary life insurance. Complimentary long-term disability. Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. Due to a high number of applications, we will only contact you if your qualifications match our needs. To be considered for the position, you must have work authorization in the United States. About The Peninsula Chicago Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

#J-18808-Ljbffr


  • Front Desk Agent

    2 months ago


    Chicago, United States sulekha.co.uk Full time

    Front Desk Agent Jobs in USA & Canada **Front Desk Agent Jobs Near Me** *Work Experience**Job Role**Education***High School** Skills: 926 Sedgwick Avenue, The Bronx, NY, USA 2 weeks ago *Functional Area* Job Summary: Represents the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest ex......

  • Front Desk Agent

    5 months ago


    Chicago, United States HEI Hotels & Resorts Full time

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. The Front Desk Agent will also work at the PBX desk handling the incoming/outgoing calls as well as taking IRD orders and submitting for process. Respon Front Desk, Agent, Computer, Hotel

  • Front Desk Agent

    2 months ago


    Chicago, United States Marriott Hotels & Resorts Full time

    As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Front Desk, Agent, Ambassador, Guest Experience, Hotel

  • Front Desk Agent

    3 months ago


    Chicago, United States Hongkong & Shanghai Hotels Group Full time

    ** Front Desk Agent** Business Unit: The Peninsula Chicago Location: Chicago The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. * Grow within a diverse multi-outlet property. *...

  • Front Desk Agent

    3 months ago


    Chicago, United States Onni Group Full time

    ** Front Desk Agent** **Job Category****:** Hospitality **Requisition Number****:** FRONT002578 Showing 1 location **Job Details** **Description** The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions, and maintaining a bank, and answering guest inquiries. They must ensure that the front desk...

  • Front Desk Agent

    3 months ago


    Chicago, United States Millennium Hotels Full time

    **Job Description** We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Front Desk Agent

    2 weeks ago


    Chicago, United States Sonesta Hotels International Corporation Full time

    Job Description Summary The Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The Front Desk Agent serves as the point person with regard to the Front Desk technology...

  • Front Desk Agent

    3 weeks ago


    Chicago, United States Arlo Hotels Full time

    At Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We’re...

  • Front Desk Agent

    2 months ago


    Chicago, United States The Emily Hotel Full time

    The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. Perks & Benefits:Competitive payand a Comprehensive Benefit Package Health...

  • Front Desk Agent

    1 month ago


    Chicago, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The Front Desk Agent serves as the point person with regard to the Front Desk technology...


  • Chicago, United States IHG Full time

    **Your web browser (Chrome 88) is out of date.** **Front Desk Agent Overnight** **Hotel Brand:** InterContinental Hotels **Location:** United States, Illinois, Chicago **Hotel:** InterContinental - Chicago Magnificent Mile (ORDHA) **Job number:** R188791 **Share:** The Front Desk is often the first point of contact and the first impression for guests. Warm,...


  • Chicago, United States Southbridge Full time

    Job DescriptionJob DescriptionGray Line Tennessee in Chicago, IL is looking for one front desk agent to join our team. Our ideal candidate is attentive, ambitious, and engaged.BenefitsWe offer many great benefits, including free early access to your pay through Homebase.ResponsibilitiesGreet and welcome guests in a friendly and professional mannerAnswer and...

  • Front Desk Agent

    4 weeks ago


    Chicago, United States Arlo Chicago Full time

    Job DescriptionJob DescriptionAt Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to...

  • Front Desk Agent

    4 weeks ago


    Chicago, United States Arlo Chicago Full time

    At Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We're...

  • Front Desk Agent

    3 days ago


    Chicago, United States The Ivy Hotel Full time

    SUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite...


  • Chicago, United States Embassy Suites by Hilton Chicago Downtown River North Full time

    The Embassy Suites by Hilton Chicago Downtown is seeking positive and outgoing Front Desk Agents to join our TEAM as at two of our hotels in the downtown Chicago area. If you have a passion for hospitality and enjoy connecting with guests consider this opportunity!T.E.A.M Together Everyone Achieves More As Complex Front Desk Agent, you will be a member of...

  • Front Desk Agent

    2 months ago


    Chicago, Illinois, United States HSH Management Services Full time

    The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities:Ensure...

  • Front Desk Agent

    1 month ago


    Chicago, United States White Lodging Services, Inc. Full time

    Summary: At White Lodging, we know that the hospitality business, like life, is how you make people feel. That’s where you come in. Here you’ll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be your best...


  • Chicago, Illinois, United States Embassy Suites by Hilton Chicago Downtown River North Full time

    The Embassy Suites by Hilton Chicago Downtown is seeking positive and outgoing Front Desk Agents to join our TEAM as at two of our hotels in the downtown Chicago area. If you have a passion for hospitality and enjoy connecting with guests consider this opportunityT.E.A.M Together Everyone Achieves More As Complex Front Desk Agent, you will be a member of our...

  • Front Desk Agent

    2 months ago


    Chicago, United States The Hongkong and Shanghai Hotels LTD Full time

    The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities: ...