HVAC Technical Service Representative

3 weeks ago


Denton, United States Burnham Holdings Full time

Company: Thermo Products, LLC

Thermo Products, LLC is a state-of-the-art manufacture of gas and oil furnace. Headquartered in Denton, NC, our facilities employ 60 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. Thermo Products, LLC is a subsidiary of Burnham Holdings, Inc .and is respected as a quality leader in its market.

We are seeking a HVAC Technical Service Representative to join our team This position will advise with technical support by telephone, email, text regarding current and past Thermo Products appliances, warranty approvals, and internal customer service support. This is a mid-level position. The ideal candidate will have an interest in manufacturing with some experience in trouble shooting and mechanical repairs.

This is a full-time, salary position located in Denton, NC. Hours are Monday - Friday 8 AM - 5 PM.

Essential duties and responsibilities include the following. Other duties may be assigned.

* Assist Contractors, Installer, Service Technicians, and Distributers with product application and installation questions and issues
* Assist Service Technicians with troubleshooting electrical, combustion, and mechanical issues on oil, gas furnaces, and air conditioners
* Assist all Thermo Pride customers (homeowners) with parts identification, numbers, and technical issues
* Answer technical related emails from our company website
* Support for the internal customer service department
* Review and approve heat exchanger and compressor warranties, while maintain a data base and providing proper paperwork to the Warranty department
* Work with warranty department regarding returns and credits on new equipment field failures
* Review equipment manuals as requested by Engineering
* Assists in technical liaison services between management, production department, sales department and customers with newly developed techniques or practices in processing company products, and to inform customers of new types, specifications, and end-users of products.
* Will review product specifications with customer and or salesperson.
* Will assist management on special projects as required.
* Answers telephone and will respond to faxes/E-Mail on questions of a technical nature.
* Will be traveling some.

Qualifications/Requirements:

* High School Diploma or General Education Degree (GED); or 3-5 years related experience and/or training; or equivalent combination of education and experience
* Strong understanding of gas and oil furnace service, installation, and troubleshooting as well as air conditioning
* Understand electrical circuits and combustion analysis on oil and gas furnaces plus air conditioning
* Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
* Individual should have knowledge of basic word processing software.
* Strong communication / people skills

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a comprehensive benefits package including, but not limited to:

* Medical , dental, and vision coverage available on the 1st day of hire.
* 401k plan with match
* Biweekly pay
* 11 paid holidays
* Vacation time
* 75% tuition reimbursement after 6 months



  • Denton, United States Burnham Holdings Inc Full time

    Company: Thermo Products, LLCThermo Products, LLC is a state-of-the-art manufacture of gas and oil furnace. Headquartered in Denton, NC, our facilities employ 60 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. Thermo Products, LLC is a subsidiary of Burnham...


  • Denton, United States Burnham Holdings Inc Full time

    Company: Thermo Products, LLCThermo Products, LLC is a state-of-the-art manufacture of gas and oil furnace. Headquartered in Denton, NC, our facilities employ 60 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. Thermo Products, LLC is a subsidiary of Burnham...


  • Denton, Texas, United States Burnham Holdings Inc Full time

    Company: Thermo Products, LLCThermo Products, LLC is a state-of-the-art manufacture of gas and oil furnace. Headquartered in Denton, NC, our facilities employ 60 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. Thermo Products, LLC is a subsidiary of Burnham...


  • Denton, United States Burnham Holdings Inc Full time

    Company: Thermo Products, LLCThermo Products, LLC is a state-of-the-art manufacture of gas and oil furnace. Headquartered in Denton, NC, our facilities employ 60 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. Thermo Products, LLC is a subsidiary of Burnham...


  • Denton, United States Burnham Holdings Inc Full time

    Job DescriptionJob DescriptionCompany: Thermo Products, LLCThermo Products, LLC is a state-of-the-art manufacture of gas and oil furnace. Headquartered in Denton, NC, our facilities employ 60 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. Thermo Products, LLC is...


  • Denton, NC, United States Burnham Holdings Inc Full time

    Company: Thermo Products, LLC Thermo Products, LLC is a state-of-the-art manufacture of gas and oil furnace. Headquartered in Denton, NC, our facilities employ 60 people from our community. Every product that leaves our factory has been designed, engineered, and produced for exclusive use in North America. Thermo Products, LLC is a subsidiary of Burnham...


  • Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full time

    Job DescriptionJob DescriptionForce Heating, Air Conditioning, & Plumbing is scouting a full-time HVAC Comfort Advisor / In-Home Sales Representative to meet in the homes of our Denton, TX customers, thoroughly inspect their equipment, and offer them the best solutions for their HVAC needs. We offer this vital role uncapped potential such as a base salary...


  • Denton, United States AireServ of Denton Full time

    Job DescriptionJob DescriptionWe are looking for an HVAC Service Technician/Installer to join our team! You will install, service, and repair heating and air conditioning systems.Responsibilities:Install new heating, ventilation, and air conditioning systemsInspect and perform equipment repairs and replacementsPerform routine preventative...

  • HVAC Installer

    7 hours ago


    Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full time

    Job DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing of Denton, TX is seeking an experienced full-time HVAC Installer that can properly install HVAC systems to ensure both our customers and their homes are safe and comfortable. Are you to join an established company where you are more than a number to build a successful,...


  • Denton, United States Forcehomeservices Full time

    * Denton, TX, USA * competitive * Full Time *medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses! We have monthly company breakfasts, employee appreciation events throughout the year, and incentives for all employees* of **Denton, TX** is looking for an energetic **full-time...


  • Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full time

    Job DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing is currently hiring for a full-time Customer Service Associate to assist our customers and ensure they have a great experience with us in the Denton, TX area. This HVAC customer service representative position earns a base salary starting at $15/hour and can earn over...


  • Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full time

    Job DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time HVAC Sales Consultant / In-home Comfort Advisor to determine each client's needs, quote prices, and order job materials while following our code of ethics. This position starts with a yearly salary. However, as your hard...


  • Denton, United States Force Home Services Heating, Air Conditioning & Plumbing Full time

    Job DescriptionJob DescriptionForce Home Services Heating, Air Conditioning, & Plumbing of Denton, TX is scouting a full-time HVAC Installation Tech / Installer to join our team. This position comes with a competitive wage depending on experience, PLUS generous benefits which include health care (after 90 days), paid time off (PTO), retirement programs, a...


  • Denton, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...


  • Denton, United States PACCAR Full time

    Company Information PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related...


  • Denton, United States US Radiology Specialists Full time

    Touchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our location in Denton, TX. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. Shift: Monday-Friday, 7:45am-4:45pm Robust benefit offerings include: Medical / Dental /...


  • Denton, United States ESAB Group, Inc. Full time

    Job Description **Position Overview** The customer service representative will maintain long-term, trusting relationships with our customers by offering end to end customer support. The CSR ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for ESAB's internal and external...


  • Denton, United States VELOCITY PHYSICAL THERAPY, LLC Full time

    Benefits/Perks Competitive salary Flexible Schedule Great work-life balance Ongoing training Profit Sharing Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving company. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they...

  • RV Technician

    2 days ago


    Denton, United States Blue Compass RV Denton Full time

    Start your journey with Blue Compass RV as we are looking for RV Technicians to join our team and deliver extraordinary customer experiences.We are looking for someone skilled in automotive carpentry, electrical, HVAC, maintenance, mechanical, and plumbing.WHO WE AREBlue Compass RV is the fastest growing RV Company with more than 100+ RV dealerships across...


  • Denton, United States Velocity Physical Therapy Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive salaryFlexible ScheduleGreat work-life balanceOngoing trainingProfit SharingJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving company. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet...