Collections Specialist

3 weeks ago

Myrtle Point, United States Community Brands Full time

We are seeking a

Collections Specialist (remote)

to join our growing team

Position Overview

Performs various

accounts receivable

activities including

communicating with clients via

telephone and email

,

debt validation,

research

ing

disputes and

resolv

ing

discrepancies for clients

.

This position interacts with the Sales

and Service departments to help resolve issues for the client

.

Position Summary Conducts

research to aid in the investigation of billing discrepancies and errors Will

be responsible for

responding to customer inquiries

regarding

bills Works under moderate supervision We are looking for someone who brings

Experience: Typically requires

3

-

6

years of related

customer service

experience Computer/Technical: Proficient in Office 365 - Microsoft Word, Excel, Outlook Demonstrate ability to learn and understand basic office software applications Other Skills: Must have the ability to work independently and handle multiple priorities and deadlines simultaneously Excellent written and verbal communication, organization and follow up skills Excellent relationship building skills and ability to work both individually and as a member of a team are necessary Ability to work effectively within a fast-paced, deadline-driven environment Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information Skilled at interacting with employees at all levels within the organization

Accommodations Community Brands welcomes and encourages applications from people with disabilities.

Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.

About Us Community Brands – leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here? Good People, Doing Good Things

: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. Medical, Dental & Vision Benefits 401(k) Savings Plan & Company Match Flexible Planned Paid Time Off Generous Sick Leave Casual Environment Purpose-Driven Culture Work-Life Balance Passionate About Community Involvement Company Paid Parental Leave Company Paid Short Term Disability Remote Flexibility Community Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and to complete the required employment eligibility verification form upon hire.

#LI-REMOTE #LI-NR1

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