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Collections Specialist
2 weeks ago
Position Overview:
- Perform accounts receivable tasks such as communicating with clients via phone and email, debt validation, researching disputes, and resolving discrepancies.
- Collaborate with Sales and Service departments to address client issues.
Position Summary:
- Conduct research to investigate billing discrepancies and errors.
- Handle customer inquiries about bills under moderate supervision.
Experience:
- 3-6 years of customer service experience.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Ability to learn basic office software applications.
Other Skills:
- Independent worker with excellent communication, organization, and follow-up abilities.
- Strong problem-solving and analytical skills.
- Effective in a fast-paced, deadline-driven environment.
- Skilled in interacting with employees at all levels.
About Us:
Community Brands is dedicated to assisting mission-driven organizations through a network of software solutions. They empower non-profits, associations, and schools to engage with their communities, raise funds, and manage operations effectively.
The company values diversity, equal opportunity, and a purpose-driven culture. They offer benefits such as medical, dental, vision, 401(k) plans, flexible time off, parental leave, and a remote-friendly environment.
Why Join Us:
- Join a team of passionate individuals striving to make a positive impact.
- Enjoy a casual work environment with work-life balance.
- Benefit from company-paid parental leave and short-term disability.
- Opportunity for remote work flexibility.
- Diversity and inclusivity are actively embraced.
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