Submission for the position: Access Services Representative
2 weeks ago
The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities.
SHIFT AND SCHEDULE
PRN: This position requires candidates to be able to float between Denton and McKinney offices
Hours of operations - McKinney 5:00 am to 5:00 pm
The shifts available
5:00 am - 1:30 pm
8:30 am - 5:00 pm
Denton's hours of operation are: 24/7
Mon - Fri shifts are:
5:00 am - 1:30 pm
7:00 am - 3:30 pm
2:30 pm - 11:00 pm
11:00 pm - 7:00 am
Sat - Sun shifts are:
7:00 am - 3:30 pm
2:30 pm - 11:00 pm
11:00 pm - 7:00 am
ESSENTIAL FUNCTIONS OF THE ROLE
- Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
- Registers patient at multiple locations and work multiple areas within the department. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.
- Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.
- Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability dues according to financial clearance policies related to existing and bad debt accounts. Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
- May be accountable for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent's responsibilities within the department.
- Assists patients to nursing units by providing directions, personal escort and medical mobility assistance (ex; wheelchairs), when applicable.
- Adheres to compliance with regard to order validations, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification.
- Appropriately escalates potential service issues to management when necessary.
- Requires good listening and communication skills, and professional telephone etiquette.
- Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
- Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
- Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
- Excellent data entry, numeric, typing and computer navigational skills.
- Basic computer skills and Microsoft Office.
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
-
Denton, United States Baylor Scott & White Healthcare Full timeJOB SUMMARY The Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. SHIFT AND SCHEDULE Full Time: Monday to Friday: 2:30 pm to 11:00 pm ESSENTIAL FUNCTIONS OF THE ROLEConducts and documents...
-
Access Services Representative Position
2 weeks ago
Denton, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Access Services Representative 1 plays a vital role in ensuring seamless patient registration and insurance verification processes. This position requires strong communication and interpersonal skills to effectively interact with patients, families, and healthcare teams.Key ResponsibilitiesConduct patient interviews to obtain demographic and...
-
Access Services Representative
3 weeks ago
Denton, United States Baylor Scott & White Health Full timeThe Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. SHIFT AND SCHEDULE Full Ti Representative, Service, Healthcare, Retail, Patient, Insurance
-
Access Services Representative
17 hours ago
Denton, Texas, United States Baylor Scott & White Healthcare Full timeJob SummaryThe Access Services Representative 1 plays a critical role in ensuring seamless patient registration and financial clearance processes. This position requires strong communication and interpersonal skills to obtain accurate demographic and insurance information, verify patient eligibility, and negotiate payment arrangements.Key...
-
Access Services Representative
4 weeks ago
Denton, United States Baylor Scott & White Health Full timeJOB SUMMARYThe Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities.SHIFT AND SCHEDULEFull Time: Monday to Friday: 2:30 pm to 11:00 pm ESSENTIAL FUNCTIONS OF THE ROLEConducts and documents...
-
Access Services Coordinator
3 weeks ago
Denton, Texas, United States Baylor Scott & White Health Full timeJob SummaryThe Access Services Representative plays a critical role in ensuring seamless patient registration and financial clearance processes. This individual will be responsible for obtaining accurate demographic and insurance information, verifying patient eligibility, and negotiating payment arrangements.Key ResponsibilitiesConduct patient interviews to...
-
Customer Service Representative
2 months ago
Denton, United States Caliber Collision Repair Services Full timeService Center. West Denton. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal a Customer Service Representative, Customer Service, Representative, Retail, Service
-
Access Services Coordinator
2 weeks ago
Denton, Texas, United States Baylor Scott & White Health Full timeJob SummaryThe Access Services Representative plays a critical role in ensuring seamless patient registration and financial clearance processes. This individual will be responsible for obtaining accurate demographic and insurance information, verifying patient eligibility, and negotiating payment arrangements.Key ResponsibilitiesConduct patient interviews to...
-
Access Services Coordinator
1 week ago
Denton, Texas, United States Baylor Scott & White Health Full timeJob SummaryThe Access Services Representative 1 plays a vital role in ensuring seamless patient registration and financial clearance processes. This individual is responsible for obtaining accurate demographics and insurance information, verifying patient eligibility, and negotiating patient financial responsibilities.Key ResponsibilitiesConduct patient...
-
Travel Physical Therapist
4 weeks ago
Denton, Texas, United States Access Healthcare Full timeJob DetailsAccess Healthcare is seeking a skilled Physical Therapist for a travel job in Denton, Texas.Job RequirementsSpecialty: Physical TherapistDiscipline: TherapyDuration: 12 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelThe pay package is based on 8 hour shifts and 40 hours per week, with a tax-free stipend amount to be...
-
Customer Service Representative
3 weeks ago
Denton, Texas, United States Independent Financial Services Full timeJob SummaryThis role offers the opportunity to work in a hybrid environment. During the interview process, our Talent Acquisition Team will provide additional details. The Customer Care Representative will be responsible for resolving front-line call issues related to financial customer care, customer service, financial systems, retail, banking, and...
-
Licensed Customer Service Representative
5 months ago
Denton, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
-
Regulatory Advisement Services
6 months ago
Denton, United States City of Denton Full timeis requesting submissions to contract with an individual or business with considerable experience in providing goods or services of this solicitation. The responses shall be submitted to the City of Denton in a sealed submission.The awarded individual or business shall possess a proven track record of using innovative approaches to providing goods and...
-
Field Sales Representative
1 month ago
Denton, United States Friend In Roofing Full timeJob OverviewWe are seeking a dedicated Roofing Sales Representative to join our dynamic team.ABOUT USAt Friend In Roofing, our goal is to establish a top-tier roofing service that safeguards families against any challenges life may present. Our representatives are committed to serving the community with integrity, fostering trust, and building enduring...
-
Customer Service Representative
4 weeks ago
Denton, Texas, United States TravelCenters of America Full timeCustomer Service RepresentativeTravelCenters of America is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience at our quick service restaurant.Key Responsibilities:Provide friendly, accurate, and...
-
Customer Service Representative
2 weeks ago
Denton, Texas, United States Sam's Club Full timeFrontline Member Service RepresentativeAs a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service to our members. Your key responsibilities will include:Assisting members with purchasing decisions and locating merchandiseResolving member issues and concerns in a timely and professional...
-
Customer Service Representative
7 days ago
Denton, Texas, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...
-
Customer Service Representative
4 weeks ago
Denton, Maryland, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and...
-
Customer Service Representative
2 months ago
Denton, United States U-Haul Full timeLocation: 24246 Shore Hwy, Denton, Maryland 21629 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
4 months ago
Denton, United States U-Haul Full timeLocation: 24246 Shore Hwy, Denton, Maryland 21629 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...