Commuter & Transportation Program Manager

**About JLL**
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table
* Manage commuter programs that increase the use of sustainable transportation options, improve employee productivity, help build a more cohesive community and employee engagement, improve overall air quality, mitigate traffic congestion and reduce overall work site parking requirements.
* Administer work site/community-based

Transportation Demand Management (TDM) plans and guide the implementation of commuter options at work sites such as carpool, rideshare, public transit (including pre-tax transit benefits), compressed/flexible work schedules, bicycle programs, last-mile transit solutions, walking and other commuter options and incentives
* Support marketing, communication and outreach initiatives that enhance commuter awareness of sustainable, non-single-driver means of transportation
* Arrange processes to ensure frequent employee contact and follow-up meetings, and track overall program effectiveness and participation rates
* Strive to increase participation rates and program awareness among employees at their work sites
* Serve as commuter resource and subject matter expert for all internal and external program partners, agencies and stakeholders by: Conducting work site events, promotions and marketing activities that promote awareness of available commuter options and services
* Attending national, regional and local agency transportation/TDM planning and policy meetings and remaining informed of trends developments
* Providing regular, easily accessible and timely information to all program stakeholders oTracking and reporting on measurable results from program participation
* Developing relevant metrics that matter to measure program performance in enhancing the employees workday experience, participation rates, sustainability benefits, cost/benefits, etc.
* Searching for new and innovative ways to improve the commuter program
* Investigate new technologies and strategies in TDM
* Conduct work site assessments to guide the development and implementation of employee commuter programs
* Respond to commuter inquiries in the commuter connection inbox estimated at 10+ per JJLL day
* Shuttle services and parking management as two activities managed by JLL. Also add HR/ payroll reporting
* Support Amgen with contract management with vendors and partners Key Skills Required
* Strong combination of writing, communications, graphics, organizational/management

and people skills
* Broad understanding of TDM principles and employee commuter options and incentives (5 + years of experience + track record of dealing with local authorities) Solid personal experience with daily shuttle bus commuting, managing employee parking and use of public transport and alternative transportation modes
* Track record of setting up and managing TDM related data & analytics & dashboard
* Ability to work independently and as part of a team; manage multiple assignments; interact effectively with employees at all levels
* Sound judgment when communicating with internal/external stakeholders and customers
* Creativity to produce effective and successful communication materials, internally and externally including social media and mobile apps Key Experience Desired
* Bachelor's Degree in, Public Administration, Transit or Urban Planning or related field
* 5+ years of experience in urban planning, transportation, sustainability, transportation demand management or other relevant experience
* Excellent writing and interpersonal communication skills and experience in handling multiple tasks in an organized and efficient manner
* Familiarity with financial budgeting, cost/benefit analysis and business case development
* Ability to influence, motivate, and guide employees in the use of commuter options
* Proven track record meeting job performance metrics
* Ability to achieve objectives through teamwork
* Experience with Microsoft and Google suite of products
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**What you can expect from us**
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We cant wait to see where your ambitions take you at JLL. Apply today
***JLL Privacy Notice***
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our

.
For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .
This position may require you to be fully vaccinated against COVID-19. If required, youll be asked to provide proof that youre fully vaccinated upon your start date. Youre considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process

including the online application and/or overall selection process

you may email us at

AccomodationRequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our

page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
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