Benefits Specialist
1 month ago
Summary
Under the direction of the HR Vice President and Benefits Manager, this position will provide specialized support for benefits, workers' compensation claims, leaves of absence, and workplace accommodations. This role requires a working knowledge of benefits administration, workplace injury processes and leave laws. The ideal candidate will have keen attention to detail and excellent communication skills.
Responsibilities:
Provides administrative support for Benefits, Workers' Compensation, Leave of absence, and ADA accommodations.
Interpret Benefits, leave of absence, and ADA rules and laws to facilitate administration, respond to questions, and solve complex problems.
Initial point of contact for benefit-related inquiries and escalations.
Coordinate initial leave notifications with HRBPs and outside LOA administrator ensuring compliance with federal and state leave laws.
Provide initial consultation with staff and managers regarding benefits, leave of absence, accommodation programs, and any wellness support needs.
Work closely with employees to ensure medical documentation is submitted for timely review. Maintains contact with employees on leave and supports all aspects of return to work from leave. Return to work programs may include light duty, medical accommodations and or collection of release documents.
Coordinate benefit eligibility, transitions to COBRA and payment of premiums while on leave and benefits reinstatement upon return.
Assist the Benefits Administrator/Manager with the administration of the YGS Workers Compensation program, which includes initiating claims with Workers Comp vendors and communicating with employees and managers.
Maintain all benefits and leave confidential files.
Maintain up-to-date benefits and leave forms and resources on the company intranet, updating documents and information on a regular basis.
As needed, work with the LOA provider if an emergent employee-related inquiry occurs.
Support Employee Service team project initiatives to enhance processes.
Other duties as assigned.
Qualifications:
Minimum of 2 years of Human Resource experience.
Minimum of 2 years of Benefits administration experience.
Knowledge of Microsoft Office Suite, specifically Excel, and HRIS databases.
Ability to create processes and streamline efficiency.
Strong written, verbal and customer service skills, and attention to detail.
Ability to work independently in a rapid-paced team environment.
Possess strong problem-solving skills and the ability to prioritize.
Experience with Microsoft Office suite (e.g. Word, Excel, and PowerPoint).
PREFERRED EDUCATION AND EXPERIENCE
Administration experience for large size companies or non-profits.
Workers compensation experience preferred.
Previous experience with HRIS system preferred.
Prefer knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc).
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