Room Attendant

2 weeks ago

Westerly, United States Ocean House Management Full time
Primary Job Responsibilities:
  • Constantly and consistently exhibit Ocean House Management core values and standards of behavior including adherence to the Forbes 5-Star standards.
  • Collect dirty sheets, towels and linens from guest rooms in accordance with Ocean House Management "green program" guidelines.
  • Empty trash containers and collect obvious trash materials and remove from room.
  • Dust all hard surfaces, vacuum all carpet and wipe or mop all hard floor surfaces.
  • Clean bathroom sink and vanity area and refresh and straighten up guest sundries.
  • Clean commode and replace toilet tissue as required.
  • Clean shower and tub including fixtures, walls and shelving and rinse floor ensuring no remaining film, hairs or other blemishes remain.
  • Remake beds and replace linens as needed.
  • Arrange room amenities (clocks, lamps, reading materials, chairs, draperies, etc.) in accordance with Ocean House room presentation standards.
  • Pick up and neatly fold or arrange guest belongings left in room.
  • Remove any remaining dirty china, glass and silver from previous room service or amenity deliveries.
  • Restock room attendant service cart as needed to ensure maximum efficiency and availability of items throughout the shift.
  • Affirmatively and pro-actively engage guests in hallways and rooms with friendly and pleasant greetings and appropriate conversation if called for.
  • Ask guests if there are any other needs you may assist with and provide a warm farewell.
Secondary Responsibilities:
  • Ensure that daily reports, logs and other required reporting is completed and pertinent information is accurately documented and passed on to housekeeping management.
  • Maintain room number confidentiality and key control.
  • Other reasonable requests by guests.
  • Other duties as assigned.

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