Bilingual Customer Service Specialist
3 weeks ago
The individual selected for this role will be expected to work at Store #707483,
located at: 209 N. Peters St. New Orleans, LA 70130
This is a Part-time position.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
-
Customer Experience Specialist
3 weeks ago
New Orleans, United States Posigen Full timeJoin the Solar For All Revolution! As Bilingual Customer Experience - Onboarding specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will...
-
Customer Experience Specialist
2 weeks ago
New Orleans, United States Rytech of New Orleans Full timeJoin the Solar For All Revolution! As Bilingual Customer Experience - Onboarding specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will...
-
Customer Experience Specialist
3 weeks ago
New Orleans, United States PosiGen Full timeJoin the Solar For All Revolution!As Bilingual Customer Experience - Onboarding specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will...
-
Customer Experience Specialist
5 days ago
New Orleans, United States PosiGen Full timeJoin the Solar For All Revolution!As a Bilingual Customer Experience - Onboarding specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will...
-
Bilingual Customer Service Specialist
1 week ago
Orleans, United States Sherwin-Williams Full timeAs a Bilingual Customer Service Specialist for our retail stores, you will play a crucial role in ensuring customer satisfaction. Your responsibilities will include providing knowledgeable assistance to customers, resolving any concerns promptly, and maintaining high product and store standards. In addition to achieving excellent customer service, you will...
-
Bilingual Customer Service Specialist
7 days ago
Orleans, United States Sherwin-Williams Full timeAs a Bilingual Customer Service Specialist for our retail stores, you will play a crucial role in ensuring customer satisfaction. Your responsibilities will include providing knowledgeable assistance to customers, resolving any concerns promptly, and maintaining high product and store standards. In addition to achieving excellent customer service, you will...
-
Customer Experience Specialist
3 weeks ago
New Orleans, United States PosiGen Full timeJob DescriptionJob DescriptionJoin the Solar For All Revolution!As Bilingual Customer Experience - Onboarding specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company...
-
Customer Experience Specialist
4 weeks ago
New Orleans, United States PosiGen Full timeJoin the Solar For All Revolution!As a Bilingual Customer Experience Specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will be on...
-
Customer Experience Specialist
3 weeks ago
New Orleans, United States Posigen Full timeJoin the Solar For All Revolution! As a Bilingual Customer Experience Specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will be on...
-
Customer Experience Specialist
3 weeks ago
New Orleans, United States PosiGen Full timeJob DescriptionJob DescriptionJoin the Solar For All Revolution!As a Bilingual Customer Experience Specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your...
-
Bilingual Customer Service Specialist
3 weeks ago
New Orleans, United States Sherwin-Williams Full timeThe individual selected for this role will be expected to work at Store #707483, located at: 209 N. Peters St. New Orleans, LA 70130This is a Part-time position. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
-
Bilingual Intake Customer Service Representative
2 months ago
New Orleans, United States Strategic Staffing Solutions Full timeBilingual Intake Customer Service Representative in New Orleans, LA at Strategic Staffing Solutions **Location:** **Experience:** Not Specified **Job Description** **Job Title:** Bilingual Intake Customer Service Representative **Duration:** 6-month contract **Location(s):** * New Orleans, LA **To apply**: Please email your resume in **Word Format** to...
-
Bilingual Customer Service Specialist
2 weeks ago
New Orleans, United States Sherwin-Williams Full timeThe individual selected for this role will be expected to work at Store #707483, located at: 209 N. Peters St. New Orleans, LA 70130This is a Part-time position. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
-
Bilingual Customer Service Representative
1 week ago
New Orleans, Louisiana, United States Signify Health Full timePosition OverviewAt Signify Health, we are dedicated to enhancing lives through our innovative approach to healthcare. We are looking for talented individuals who possess both intellect and compassion to contribute to our mission.Role ResponsibilitiesEngage with members through outbound calls to provide essential support and information.Utilize your...
-
Bilingual Customer Engagement Specialist
1 week ago
New Orleans, Louisiana, United States Signify Health Full timePosition OverviewAt Signify Health, we are dedicated to enhancing lives through innovative solutions. We are looking for exceptional individuals who possess both intellect and compassion to join our mission.Role ResponsibilitiesEngage with members through outbound calls, providing essential support and information.Utilize effective communication skills to...
-
Bilingual Store Customer Service Specialist
3 months ago
Orleans, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Customer Experience Specialist
3 days ago
New Orleans, Louisiana, United States PosiGen Full timeKey ResponsibilitiesAs a Bilingual Customer Experience Specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle customer interactions professionally, and adhere to regulatory and company policies. Your primary focus will be on delivering a consistent...
-
Bilingual Store Customer Service Specialist
1 month ago
Orleans, United States Sherwin-Williams Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Customer Experience Specialist
2 weeks ago
New Orleans, United States Posigen Full timeJoin the Solar For All Revolution! As a Customer Experience Specialist, you will play a crucial role in ensuring a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies. Your primary focus will be on delivering a...
-
Bilingual Store Customer Service Specialist
2 weeks ago
Orleans, United States Sherwin-Williams Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...