Bilingual Intake Customer Service Representative
2 months ago
Bilingual Intake Customer Service Representative in New Orleans, LA at Strategic Staffing Solutions **Location:**
**Experience:**
Not Specified **Job Description**
**Job Title:** Bilingual Intake Customer Service Representative
**Duration:** 6-month contract
**Location(s):**
* New Orleans, LA
**To apply**: Please email your resume in **Word Format** to ***Robert Garcia at:*** ***RGarcia@strategicstaff.com and Reference Job Order #: 185554 or*** **click the Apply Button.**
Strategic Staffing Solutions (S3) seeks a Bilingual Intake Customer Service Representative for a 6-month contract at one of our biggest clients This position requires that the selected candidate will work in one of the locations listed above.
**Requirements:**
* **The Intake Analyst will provide information and process applications on COVID-19 disaster related assistance through verbal and/or written methods for an Emergency Rental Assistance Program**
* **Schedule applicants to complete application process**
* **Under minimal supervision performs application review to determine eligibility based on established program guidelines**
* **Analyzes financial information against income eligibility requirements**
* **Performs quality check against all submitted applications before submitting for final approval**
* **Excellent organization skills to manage high volume case loads**
* **Excellent customer service skills to assist applicants through the process**
**Minimum Education:**
* **High School Diploma General Equivalency Diploma**
**Minimum Experience:**
* **1 or more years of related experience to include multi-tasking in a fast-paced and complex business environment required**
* **Computer proficient**
* **MS Outlook and Office Customer service skills**
* **Spanish speaking applicants required**
**Preferred:**
* **Prior income verification or financial experience**
**$$ WE OFFER A REFERRAL FEE FOR ANYONE REFERRED & HIRED WITH S3 $$**
*Strategic Staffing Solutions (S3), based in Detroit, Michigan, prides itself on being an international, woman-owned, $300+ million IT and Business Services Corporation with 30+ years of service. We are ranked 16th among the largest staffing firms in the US by Staffing Industry Report, 6th largest IT Diversity staffing firm, and are one of five companies nationally certified as a Charter Partner with Staffing Industry Analysts. S3 provides IT consulting, customized project solutions, vendor management programs and executive search services to financial institutions, insurance, energy, oil/gas, telecommunication, government, retail, and health care industries worldwide. We have more than 3,600+ consultants and 31 offices in the US and Europe. **S3 is also proud to be nationally recognized as both a Military Friendly and Military Spouse Friendly Employer.***
***As an S3 employee, you are eligible for a full benefits package which may include:*** *Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan, Vacation Package, Life & Disability Insurance Plans, Flexible Spending Accounts, and Tuition Reimbursement.*
*The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities**. The four pillars of our company are to:** Set the bar high for what a company should do, create jobs, offer people an opportunity to succeed and change their station in life, and improve the communities where we live and work through volunteering and charitable giving.*
***Strategic Staffing Solutions is an Equal Opportunity Employer***
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