Customer Service Evaluators

2 days ago


Hollywood, United States LoKation Real Estate Full time

LoKation Real Estate is on the lookout for detail-oriented and passionate Customer Service Evaluators to join our dedicated team. In this role, you will be responsible for assessing and improving the customer service experience within our organization. Your primary task will be to conduct evaluations of client interactions and service delivery, providing valuable feedback that helps enhance our service quality. You will be analyzing various customer interactions across different channels, such as phone calls, emails, and in-person meetings, and compiling reports with constructive recommendations for improvement. Additionally, you will collaborate closely with our customer service team to implement changes based on your evaluations, ensuring that LoKation Real Estate remains at the forefront of customer satisfaction in the real estate industry. If you have a keen eye for detail, a passion for quality service, and the desire to make a meaningful impact, this is an excellent opportunity for you to contribute to our mission of delivering outstanding customer experiences.

Responsibilities

  • Evaluate customer service interactions and transactions for quality and compliance
  • Provide detailed feedback and actionable recommendations for improvement
  • Analyze customer service trends and identify areas for enhancement
  • Collaborate with customer service representatives to implement training and development changes
  • Generate regular reports to track progress and customer satisfaction levels
  • Stay informed about industry best practices to recommend innovative service strategies
Requirements
  • Previous experience in customer service, quality assurance, or evaluation
  • Strong analytical skills with an ability to assess service quality
  • Excellent written and verbal communication skills
  • Detail-oriented and able to work independently
  • Familiarity with customer service metrics and evaluation tools
  • Ability to provide constructive feedback and develop improvement strategies
  • Proficient in Microsoft Office Suite and data analysis software


  • Hollywood, Florida, United States HEICO Full time

    Sunshine Avionics LLC, a leading provider of MRO services for advanced avionic component repairs and a HEICO Avionics company, is seeking a skilled Customer Service Assistant to support the Customer Service Manager in assigned duties related to the Customer service department.Key Responsibilities:Prepare evaluation books for customers and ship to the...


  • Hollywood, Florida, United States HEICO Full time

    Job Title: Customer Service AssistantSunshine Avionics LLC, a leading provider of MRO services for advanced avionic component repairs, is seeking a Customer Service Assistant to support the Customer Service Manager in assisting with assigned duties related to the Customer Service department.Key Responsibilities:Prepare evaluation books for customers and ship...


  • Hollywood, United States HEICO Full time

    Sunshine Avionics LLC, located in Miramar, Florida, is a leading provider of the highest quality MRO services for advanced avionic component repairs, and is also a HEICO Avionics company. Sunshine Avionics' significant investments in automatic test equipment (ATE), combined with a talented team of hands-on engineers, has resulted in efficient and reliable...


  • Hollywood, Florida, United States Aqua Blue Pools Full time

    Job OverviewAqua Blue Pools is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for our customers.The ideal candidate will have a strong...


  • Hollywood, Florida, United States GMMI, Inc. Full time

    Job Title: Customer Service RepresentativeJoin our team as a Customer Service Representative and play a vital role in providing exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing personalized solutions to meet their needs.Job Summary:We are seeking a highly...


  • Hollywood, Florida, United States Consolidated Water Group, LLC Full time

    Job DescriptionAt Consolidated Water Group, LLC, we are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong background in customer-focused positions and be able to provide exceptional service to our customers.The Customer Service Representative will be responsible for:Providing proactive sales...


  • Hollywood, Florida, United States Southeastern Grocers Full time

    Customer Service Associate RoleThe Customer Service Associate will play a vital role in ensuring customer satisfaction and loyalty by providing exceptional service and support at our Southeastern Grocers locations. This role involves delivering accurate and timely information to customers, resolving issues efficiently, and maintaining a positive and friendly...


  • Hollywood, Florida, United States Walgreens Full time

    At Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering a distinctive and delightful customer experience. Your duties will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout...


  • Hollywood, Florida, United States Rebel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...


  • Hollywood, Florida, United States Walmart Full time

    We are seeking a Customer Service Ambassador to join our team at Walmart on University Drive.The ideal candidate will have excellent communication skills, be able to multitask, and possess a customer-centric approach.Job Summary:The Customer Service Ambassador will be responsible for ensuring a seamless customer experience by providing exceptional service,...


  • Hollywood, Florida, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs and provide accurate...


  • Hollywood, Florida, United States Joe Hillman Plumbers Full time

    About Joe Hillman PlumbersJoe Hillman Plumbers is a family-owned business with a personal approach, delivering high-quality service at a low cost. We provide a rewarding work environment that respects diversity, new ideas, and hard work.Job SummaryWe are seeking a Customer Service Representative to join our office team. The successful candidate will be...


  • Hollywood, Florida, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide warm and welcoming interactions with customers, ensuring a positive and...


  • Hollywood, Florida, United States Koffee Kult Coffee Roasters Full time

    Job Title: Customer Service RepresentativeKoffee Kult Coffee Roasters is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...


  • Hollywood, Florida, United States Teleperformance USA Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:* Respond to customer inquiries and resolve...


  • Hollywood, United States Crash Champions Collision Repair Full time

    Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Clean workspace, this is the first point of contact our customers have with our facility. Effectively manage all incoming phone calls, w Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive


  • Hollywood, Florida, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. **Key Responsibilities:** * Assist customers with their insurance needs and provide exceptional customer service * Process policy changes, claims, and payments accurately and efficiently * Maintain...


  • Hollywood, United States Suburban Propane Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling inbound and outbound calls, and performing administrative tasks to ensure the highest level of customer satisfaction.Key...


  • Hollywood, South Carolina, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal is to ensure that every customer leaves the store satisfied with their shopping experience.Main Responsibilities:Provide excellent customer service by greeting...


  • Hollywood, Florida, United States Raul Despian - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing top-notch service? If so, we may have the perfect opportunity for you!As a State Farm Agent Team Member, you will play a vital role in helping customers navigate their insurance and financial needs. You will be responsible...