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Bilingual Intake Specialist

3 months ago

Dallas, United States Lisinski Law Firm Full time

We are expanding At Lisinski Law Firm, we fight to legalize the immigration status of people across the country by bringing a unique and compassionate approach to the law. We currently have seven offices across four states and continue to grow to reach our mission to change as many lives as possible We love what we do and have an excellent culture of teamwork and human-first mentality. We are looking for a customer-focused Intake Specialist to join our team and help us continue to deliver the highest quality service to our clients. Come grow with us

Duties/Responsibilities

  • Learn the case types that we offer at the firm.
  • Qualify each client for a potential case type based on Attorney’s direction, trainings, and other communications.
  • Use approved sales scripts to convert potential leads into admitted clients based on benefits and values of each case type.
  • Schedule and regularly follow up with all leads that have potential case types to remind them of the value of our services.

Qualifications and Requirements

  • Excellent verbal and written communication skills
  • Must be bilingual in Spanish and English
  • World class customer service skills
  • Positive attitude
  • Proven ability to meet deadlines
  • Impeccable organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Must be available to work weekends

This position is full-time, with a thorough training period.

Salary: $23 - $24 / hour plus commission