IT Administrator Helpdesk 2nd Level Support F-35

4 weeks ago

Washington, United States Rheinmetall AG Full time

Entgegennahme, Analyse und Bearbeitung von Anfragen und Störungsmeldungen über verschiedene Kanäle Diagnose und Fehlerbehebung von Hardware- und Softwareproblemen, sowohl lokal als auch remote Installation, Konfiguration und Wartung von Arbeitsplatzrechnern, Softwareanwendungen und Peripheriegeräten Verwaltung von Benutzerkonten und Zugriffsrechten in Active Directory und anderen IT-Systemen Unterstützung bei der Einrichtung und Konfiguration von Netzwerkkomponenten und -verbindungen Dokumentation von Lösungen und Anleitungen für häufig auftretende Probleme Erfolgreich abgeschlossene Ausbildung oder Studium im Bereich Informatik, Informationstechnologie oder eine vergleichbare Qualifikation Erfahrung mit gängigen Betriebssystemen und Office-Anwendungen Grundlegende Netzwerkkenntnisse sowie Erfahrung mit Remote-Desktop-Tools als auch Kenntnisse im Bereich IT-Sicherheit und Datenschutz Erste Berufserfahrung im Bereich IT-Support oder Helpdesk sowie Erfahrungen mit IT-Ticketing-Systemen Zertifizierungen im Bereich IT-Support Ausgeprägte Serviceorientierung und Kommunikationsfähigkeiten Freude an Teamarbeit und Bereitschaft zur Unterstützung anderer Teammitglieder Die Rheinmetall Aviation Services GmbH (RAS) ist startbereit für den Eintritt in einen neuen Markt und stellt sich neuen Aufgaben im Luftfahrtbereich Wir beginnen mit der Produktion von Rumpfmittelteilen (Center Fuselage) für das modernste und leistungsfähigste Kampfflugzeug der Welt, die F-35. Mit unseren Partnern Lockheed Martin und Northrop Grumman wird Rheinmetall Teil des größten und umfangreichsten Rüstungsprogramms im internationalen Umfeld mit 20 weltweiten Nutzerstaaten, wie u.a. USA, Israel, Finnland, Deutschland, Singapur, Japan und Australien. Sind Sie bereit für eine neue Herausforderung? Werden Sie Teil unseres Teams und starten Sie mit uns durch An unserem Standort in Weeze bieten wir Ihnen: Schnelle und kurze Entscheidungswege Flexible Arbeitszeiten Homeoffice möglich Ein attraktives Vergütungspaket sowie Betriebliche Altersvorsorge Rabattprogramm für Mitarbeitende Ein dynamisches Team in einem zukunftsorientierten Umfeld mit modernsten Technologien Individuelle und vielfältige externe sowie interne Weiterentwicklungsmöglichkeiten u.a. in der Rheinmetall Academy Professioneller Einarbeitungsprozess begleitet durch ein digitales Onboarding Zuständige/r Ansprechpartner/in: Özge Demirkaya

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