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Bilingual Clinical Outreach Representative

2 months ago

Fort Lauderdale, United States ICBD Holdings LLC Full time
Description

Bilingual Clinical Outreach Representative - ABA Centers of America

*English and Spanish required.

About ABA Centers of America

ABA Centers of America is a healthcare startup experiencing steady growth while revolutionizing the autism care field. We provide ABA (Applied Behavior Analysis) therapy and diagnostic services to our clients and families in our centers, in homes, and in the community. Our teams also support a small group of affiliated addiction treatment centers and related companies.

We are currently in 9 states with over 30 clinical service areas, and our roadmap will bring us to 10 states and more than 50 clinical service areas over the next 12-24 months. We have the resources and talent usually found at a more mature organization, including fully staffed teams to support marketing, IT, accounting, and clinic growth.

Growth Opportunity

Are you a high-performance business-development professional with proven healthcare and/or pharma industry experience who knows how to get past gatekeepers and win over docs and healthcare decision-makers? Tired of the same old corporate sales routine? We've got a great opportunity for you with a growing company that makes a real difference in the lives of kids with autism and their families.

Under the direction of EVP of Clinical Outreach, the Clinical Outreach Representative is responsible for developing and maintaining relationships with referral sources and establishing a pipeline of prospective new clients. You'll work closely with the clinical team to ensure that all outreach activities align with our organization's mission of providing autism services to more people with little or no waiting period.

What You'll Be Doing
  • Establishing and maintaining relationships with referral sources, primarily doctors and neuropsychologists, parent advocates, influencers, community agencies, pediatric medical groups, and other potential sources of new client referrals
  • Developing an active pipeline of potential new clients, updating management and clinical teams regularly
  • Qualifying leads from marketing campaigns and referral sources as potential new client opportunities
  • Organizing clinic tours and events with potential referral sources
  • Maintaining a working knowledge of health insurance in the region to advise caregivers on financing services and aid in qualifying leads
  • Managing the intake process, including obtaining demographic, insurance, consent, and other information from prospective clients
  • Working with internal benefits coordinators to verify benefits, obtain authorizations, and finalize contracts to provide services
  • Handling public relations activities, including strategic relationships with state and community agencies/advocacy groups and attending regional events
  • Assisting the Marketing department in creating brochures, presentation decks, and other materials
Requirements

Education/Experience and Other Requirements
  • Bachelor's degree in Business, Marketing, or a related field preferred
  • 3-5 years of experience in a business development/sales role with a pharmaceutical, medical device, or healthcare services organization
  • Ability to travel and be on the road 75% of the time
  • Connection to existing pediatrician network is a plus
  • Ability to maintain clean background/drug screenings and driving record
  • Bilingual: English and Spanish required.
Expertise Needed
  • Understanding of ABA (autism care), early childhood education, or social services a plus
  • Ability to spend at least 50% of the time searching for new referrals
  • Healthcare experience
  • Client service expertise with high-level understanding of phone and email etiquette
  • Ability to think proactively, collaborate, and adapt to various situations
  • Communication and strong follow-up skills
  • High energy and the ability to grasp concepts quickly