Japanese Bilingual Account Manager
4 weeks ago
Job DescriptionJob Description
Japanese electronics manufacture seeks an Account Manager & Business Development.
***Relocation support provided
Essential Job Functions
Business Development
• Achieves the sales quota which is discussed and agreed between the incumbent and management.
• Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for
business opportunities.
• Develops new businesses through introduction of the company and product positioning.
• Researches and compiles lists of prospective customers for use as sales leads, based on information from
newspapers, business directories, industry ads, trades shows, Internet Web sites, referrals and other sources.
• Researches market conditions and conducts feasibility studies to determine market demand for existing and new
products or services.
• Gathers, analyzes, and compares competitor data and pricing to that of the Company for benchmarking
purposes in evaluating market position.
• Prepares presentation materials for sales and marketing purposes.
• Calls on delinquent accounts and collects payments.
• Attends departmental sales meetings to discuss project status and prospective customers.
• Provides input to management on new product or service features to be developed to meet current and future
customer needs in the U.S.
• Builds and maintains relationships with key customers and accounts.
• Achieves the sales quota which is discussed and agreed between the incumbent and management.
Account Management
• Communicates with customers via phone or email; receives and processes purchase orders, purchase
confirmations, invoices, order cancellations or changes in product/delivery schedules.
• Informs customers of prices, shipping dates, anticipated delays, and any additional information needed by
customers.
• Follows up on sample, literature, and specification requests.
• Understands every account/customer special requirements, and ensures such items are recorded and properly
outlined for each sales order.
• Reviews orders for accuracy and product availability; enters orders into the system.
• Checks inventory level and places purchase orders.
• Investigates customers’ complaints and inquiries and provides solutions.
• Completes requests for return merchandise authorization (RMA) and failure analysis
• Maintains records or logs of important customer calls received or information provided.
• Compiles statistics and prepares various reports for management.
Other & Miscellaneous
• Seeks constant improvement, more efficient and less expensive ways and means in work processes.
• Performs other duties and projects as assigned by Company management.
• Maintains high ethical standards in the work place.
• Reports all irregular issues and problems to management for solution.
• Maintains good communication with supervisors, other staff members, customers and others.
• Complies with all company policies and procedures.
• Responsible for maintaining a clean and safe working area including any work conducted at customer sites.
Job Requirements: skills, qualifications, working conditions
Minimal Required Essential Job Skills
Analysis, Initiative/Follow-through, Judgment, Time Management,
Dependability/Commitment,
Diplomacy, Ethics,
Employee Development,
Flexibility/Adaptability,
Leadership, Negotiation, Planning & Organization, Presentation,
Problem-Solving, Supervisory.
Qualifications
Education & Work Experience
- Bachelor’s degree (B.A.) in Business Administration or equivalent from four-year college or university; or four to
ten years’ related experience and/or training; or equivalent combination of education and experience.
- Flexible working hours (evenings and weekends as needed)
- Able to travel (overseas and domestic travel)
- A few years of sales experience (semiconductor industry preferred but open to other relevant industries, such as electronics)
- Eager, proactive personality and willingness to learn
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